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-   -   Did CX cancel the ticket on-hold function? (https://www.flyertalk.com/forum/cathay-pacific-cathay/2110354-did-cx-cancel-ticket-hold-function.html)

Rain187 Feb 2, 2023 9:09 pm

Did CX cancel the ticket on-hold function?
 
Just tried to search a ticket today, was going to hold the fare as usual but couldn't find the "hold" button anymore.
As a Gold member, should be able to hold the fare for 72 hours without any fees.
Did they remove this function or is it a IT issue or because I already have another booking on-hold?

jagmeets Feb 2, 2023 9:18 pm

Temporary outage

https://www.cathaypacific.com/cx/en_...xsource=roller

lixiaojuventus Feb 7, 2023 12:10 am

It seems that the hold function is back, but no longer free for elites. I also found that free holding is no longer a benefit for Gold members. Very disappointed!

xuukgo Feb 7, 2023 8:18 am

Not free for DM as well now.

Cadfly May 8, 2023 11:49 pm

thought I had a glitch with my login, but I see now this hold feature was already changed in Feb.

sxc Sep 26, 2023 1:40 am

The Hold Fee is also NOT deducted from the final payment. This is different to other major airlines that have this feature!


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