Outsourcing is not always equivalent to sending work to an external company.

Maintenance has been outsourced to another legal entity, owned to X%, in an offshore location, to save costs.

For those who are interested, it's fixed (probably in HKG HAECO hanger as it didn't fly back to XMN) and it's already back to duty early 21 Sep morning

Anyway this is not the first time XMN HAECO messed up the paint job... For those who are also HKADB members and do remember, once before the shark fin on the very front of another 777 was painted with a too low attack angle i.e. failed to take off....

What I dont understand is, shouldn't these letters be "stenciled" before starting the actual paint job? It would have left a big gap where the F should have been. Unless the original stack of stencil is missing the F but no one notices it due to the language barrier. The signed off team though, should have someone knows the English and company's logo well enough to notice such error?

Here is another story of incompetence of the mainland China work face, from a different industry that we personally experienced... As the HKGers know that Hang Seng has outsourced / relocated a lot of its back office functions to mainland China since several years ago... Well, our standing instruction of quarterly wire transfer once turned into a HKD10 remittance - it actually was sent and the corresponding bank JPM here was graciously enough did not debit the our receiving account of the corresponding bank USD25 fee and the USD15 incoming wire fee of the local branch. Obviously JPM system has ability to detect some type of errors and this would be such being flagged thus no fee charged. For us we had to call Hang Seng Hong Kong to find out what was going on, and luckily got a very helpful supervisor at the Central branch in Central to look into the matter... He apologized and said it was due to lots of routine tasks have been moved to Mainland China for our colleagues there to handle... etc etc It took him 2 days to straighten it out and was able to rewire the correct amount with the fee waived as it had already been charged the first time. What caught us by big surprise is, there is check and balance in place whether it is programmed in the system or by human (a supervisor would go over the daily wires that are sent by standing instruction especially the first time of execution of such instruction, for example). A very simple programmed check would be if the amount seems to be a mistake - the system would pop up a little window to ask, "Are you sure this is the correct amout?" things like that, would have made the clerk who does the data entry to do a double check, Or, to go ask someone who has the English reading comprehension ability to check the standing instruction.... After all, who would have a standing instruction to wire a HKD10 every quarter?! At a minimum, a supervisor / manager should sign off on the first execution of a standing instruction wire transfer. None of such precautionary measure is put in place. Truly reflect the incompetence of how things are handled over there.