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-   -   Bulkhead Seat (https://www.flyertalk.com/forum/cathay-pacific-cathay/1898534-bulkhead-seat.html)

skyline101 Mar 13, 2018 12:08 am

Bulkhead Seat
 
Has anyone ever been compensated for getting reassigned of a bulkhead seat in Economy Class on CX?

percysmith Mar 13, 2018 12:38 am

Did you pay seat assignment fee? If yes Refund Law...

watery Mar 13, 2018 12:43 am

Theoretically, only if you paid for extra legroom seats but being moved due to disruption, missed connection etc. but not if you "do not satisfy safety requirements".
Normal bulkhead, why would you?

skyline101 Mar 13, 2018 12:45 am

The agent on the phone assigned the bulkhead seats in the middle section of the 777. They warned me since they are bassinet seats - I could possibly be reassigned to somewhere else.

TravelwhileyouEat Mar 13, 2018 1:01 am

Seats are not guaranteed, if you paid for seat assignment you are eligible for a full refund of that payment. Since the agent did warn you that bassinet seats are subject to relocation, CX has done it's job there. Best they will do is give you another bulkhead seat if there are any left that do not need payment.

beach86 Mar 13, 2018 7:36 am

CX assigned them without you requesting for these seat? Either way, I don't see how any compensation would be due, unless as others state, you paid for the nominal fee for a seat assignment.

ernestnywang Mar 13, 2018 10:34 am

I thought CX stopped unblocking bassinet seats (at least for GO and SL). Was this policy reversed?

skyline101 Mar 13, 2018 3:59 pm

I called the reservations dept and it was given to me without any questions asked.

bhyq Mar 13, 2018 7:06 pm


Originally Posted by skyline101 (Post 29518064)
The agent on the phone assigned the bulkhead seats in the middle section of the 777. They warned me since they are bassinet seats - I could possibly be reassigned to somewhere else.

So consider yourself reassigned! As you didn't pay for them, and were even warned you may be moved for use of bassinets, I don't see why any compensation is due. I usually try to avoid them; if there's going to be any crying babies, that's where they'll be haha


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