What will CX "update" next?
 

They changed the branding/ logo and more recently the livery.

They introduced a new lounge design.

Are they going to change the FA uniforms? It crossed my mind as some people have pointed out that the color red does not feature anymore on the logo and livery.

I know a lot of you will mention that they need to fix the inflight catering first - and I do agree that this is more urgent than a uniform update. But curious nonetheless what's next in their ongoing "image refresh."

Seat width http://www.flyertalk.com/forum/catha...l#post26714837

With lots of fare classes now earning little to no miles/TP's, I wonder how long it will take for checked baggage limitations to come our way.

So going BA's way of HBO fares?

If so it wouldn't be a bad thing for my regional hops!

The HBO fare will be the same as the luggage-inclusive fare now http://www.flyertalk.com/forum/catha...l#post26714601

BA has a 23kg hand baggage weight limit (as opposed to CX's 7kg?). They better bump up the weight allowance if they were to have HBO fares...

Wrong link?

Hopefully they introduce a complete cabin overhaul when the 779s start arriving in 2020-2021. The current refresh is good enough to bridge that gap but I think it's time the J seat gets redone especially if their moving further away from F. I'd like to see them market J in the future more as an "F lite" with a hard product that reflects that.

Not-so-subtle suggestions here http://www.flyertalk.com/forum/catha...oking-old.html

No, the AC Rouge service for the same price as previous AC mainline is comparable.

CX could consider getting oneworld to update their website with their new logo.

Interesting point.

I looked at the CX site and in the upper right corner it said one thing, the lower left, something else (first 2 images). And the 3rd image below is from the OW site.

Some consistency is needed, perhaps.
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I suspect this is because the change to Cathay dragon hasn't formally taken place yet. The link at the top of the page is just to tell you about the change but all branding onboard and online hasn't changed yet.

It's about time to update the priority baggage tags to align with the new branding. How many tags with old logo do they have in stock!?

I also have multiple colors of the regular tags. At least the dark green stood out. What's with this beige thing?

Regular tags as in those where you write your name and address? Is the beige option new? I've only seen dark green ones.

I have not seen the dark green ones with the old CX logo for a while now. I've only seen the beige with both the CX and KA logos out of HKG and SIN.

Here you go
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Got a green one at DUS last week. Never seen that beige thing before...

The beige one is available in HK Airport Counter

JFK and YVR were both the new beige tags.

Check in at both ports now have the tall, solid colour signs.

Gate at JFK also has the tall, solid colour signs while YVR has the small solid colour signs on top of the black pylons.

Boarding sign at YVR for F, J, and Elite is mostly red and says first, with a tiny blue strip that has business on it.

They updated the presentation of the meal tray and packing of utensil. However, I had my pasta today, but they only offered me a spoon. I requested replacement twice, it still only comes with a single spoon without knife and fork. I understand the way they save cost and being "environmental friendly", but this is ridiculous.

I don't know if anyone feels the same way, but I prefer the cardboard like ones on most airlines similar to the one below. Much easier to write on.

I got the greenCX one at YYZ and the beige one at HKG.

Personally, I prefer the green one, More dramatic. However, since the vast majority of carry-ons (and even checked bags on many flights) seem to be black, the beige may stand out and provide better contrast. Still, "beige" anything is underwhelming.

I agree, but based on my growing collection, airlines seem to be offering the sticky ones. I really like the SQ Business tags. They are different and stand out.

AC switched from the light blue tag color that is the same as the aircraft to the white and red with large Maple Leaf.

AA seems to have both types available depending on which airport you are at (as I've included below)

And then there are airlines that have mildly dramatic sticky tags to designate the carry-ons have been approved for carry-on (lol)

(apologies for the lighting)

EDIT: Just found the BR, WS and DL tags. Maybe I fly too much.

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In Russian airports security would not normally let you airside unless your bag has one of these tags (unless it's really obvious that it's a cabin size bag).

This might sound stupid,but turning back the pax at security is much easier than dealing with gate checking bags just before takeoff.

I'm pretty sure the next luggage tag "update" won't be something like what QR is offering for J and F passengers....

Absolutely agree.

Unfortunately, different airlines have different rules as to dimensions/weight etc. even within the same alliance. U.S. carriers reduced their dimensions, so what is accepted on AC and LH is not on other carriers.

Other issue is while BR has nice, bright tags and applied them in a civilized manner, AC brought out the bag police which caused no shortage of mayhem and fights and attracted the buzzing bees of the national media. Epic circus. Lasted for months. More than once. There is an entire thread on AC devoted to the topic. There is another thread with the names and types of carry-ons that fit the requirements. There were AC top tier status flyers who were freaking out over whether their bag would be "caught in the net". Nuts.

P.S. for sheer amusement, I posted this collection...my way of sending a message to the bag police lurking at AC counters everywhere
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LOL.

OK, now you've moved into the realm of the personalized tags we receive. That's a whole other dimension from the pedestrian everyday ones. :D (Or at least for the photo, the F and J ones look like the nice hard plastic ones that usually come with status.

Makes sense why I never saw it. My baggage doubles in quantity only on the way back to HKG

On my last trip with JL, I was surprised to find these attached to my bags upon arrival at JFK. All diligently completed by someone :confused:

No... It really looks like a personalized tag, but actually it can be rotate open and you can then write your information inside...

Like shown here...
http://img.hisupplier.com/var/userIm...cturer_240.jpg

You can get them at the J / F check-in counter... EY counters don't have them :p

Very nice

Maybe it's time their IT system gets updated. :rolleyes:
http://www.flyertalk.com/forum/catha...website-3.html

I Hope CX Management Will Be Updated Next
 

I hope they increase + 10kg baggage allowance on every class so they can compete with all other major airlines as EK, QR, SQ, TG, VN.

I think the problem is less on him but more on Ivan / James. Many other airlines use CPCS as well, but none of the others seems have so negative feedback

The company has been heading downwards since Tony Tyler left, the only real progress Slosar made during his time was fixing the J seat (which is one of the best hard products they've had). Now that Tyler finishing up his term at IATA maybe he'll consider returning ;)

Tony Tyler was actually the one who released the famous Cirrus seats and launched Chicago during his final months.

I have to say that Tony Tyler did weather the GFC storm of 2008 pretty well.

I'd like to vote for Joe and Aaron. The weakest links of CX in my view are the IT and Catering as compared to other carriers. Not sure what they do on a daily basis though I'd love to tell Joe to try use another airline app like AA just to figure out what an airline app should be like and also tell Aaron to fly with Qatar/SQ just to figure out what a real premium airline is serving up in the air!

Do they have terms that expire? When are their contracts up for renewal?

^ Looks like one desired update in CX Management has taken place with news of Joe Locandro's departure. Let's hope that his replacement succeeds in doing a much better job.