Online upgrade award functioning?
 

Does the upgrade a flight Online functions for anyone? I don't recall the last time when clicking on upgrade this flight on manage my booking has NOT resulted in a red flag message stating there is an error, to close the browser and restart. (Any browser, MAC or Windows). Is there a workaround ?

Online upgrade never works for me. Just call MPC...

I'm curious - can anyone confirm whether it ever work for them? I know it never worked for me either. I'm beginning to wonder whether CX created the link/site to show it is a (somewhat) IT savvy airline but didn't (or haven't had a chance to) work on the actual coding in the background. :)

I booked a y->PEY one way upgrade on line about 6 weeks in advance of flight HKG-MEL in June 15. That particular flight was not heavily booked in either Y or PEY. Likely the load factor in PEY was higher on the day.

Note you will need an M class (or higher) fare to upgrade from Y or an W/R class for PEY.

Happy wandering

Fred

Has worked for me once in the years that I've been trying to use it. Late last year, three days out, thought I'd see if I could upgrade from J to F on HKG-LAX. I was shocked to see that it worked and the upgrade was available so I ticketed immediately without a problem. Since it's never worked for me since, I can only assume it was a "glitch" in the CX system.