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Originally Posted by Dr. HFH
(Post 24409135)
Flowers removed just prior to landing? Now there's something I've never seen. Is theft of these flowers a problem?
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I've flown HKG-U.S. many times in CX F and never noticed this. Doing it again on Friday on 830, -- I'll pay careful attention.
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Recent F experience
Also on a recent JFK-HKG flight the PDB champaign was not pored seat side. Instead from the gali.
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Originally Posted by flyer121
(Post 24416304)
Also on a recent JFK-HKG flight the PDB champaign was not pored seat side. Instead from the gali.
Flower - yes Notecard - no Champagne - galley pour Seat - 1A, def overheard quite a bit of chatter from the galley...to the point where i was woken from sleep :td: Food - it's decent but nothing outstanding IMHO. the main is never really terribly memorably...my favorite part of the food service was the salmon snack! Drinks - they did not have the proper ingredients for EITHER of their signature drinks. :confused: |
Originally Posted by bg26892
(Post 24418821)
2/19 CX 841 JFK-HKG
Flower - yes Notecard - no Champagne - galley pour Seat - 1A, def overheard quite a bit of chatter from the galley...to the point where i was woken from sleep :td: Food - it's decent but nothing outstanding IMHO. the main is never really terribly memorably...my favorite part of the food service was the salmon snack! Drinks - they did not have the proper ingredients for EITHER of their signature drinks. :confused: Flower: No Notecard: No Champagne: Poured tableside, though wasn't offered any pre-departure :confused: Same noise issues with 1A. Agree on food, Salmon Snack rocked. Water bottles: Costco crap first time, Evian the second. :confused: Seems they have slipped a bit. |
This may sound a bit obvious but I think that the crew can really make or break the experience.
Average crews, average flight. Awesome crews, awesome flight. |
Also the load is another HUGE factor.
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Boarding doors are another factor.
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Just off 830 a few hours ago. Cabin crew came around just before landing and put all the flowers into a large plastic bag.
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Another "downgrade" i've noticed in F is the water bottles they dole out are some cheapo costco/cvs brand. Personally I don't give a crap about fancy water...water is water (except at the LH FCT!) but it's definite a strike against.
I just got off HKG-JNB in J and they were giving out Evian! |
A little more on my 830 the other day.
Service: Staff was incredibly attentive. Load was 4/6. I was in 1A and noticed that someone either walked through the cabin or poked her head through the curtains to check on me (2A was empty) at least every 15-20 minutes. When delivering each course of a meal, there were always 2 FAs. Food: Caviar was good; although you can have the blinis. I much preferred the toast. In fact, I preferred everything about the old presentation, from the Balik to the potatoes, etc. Sure, the individual tins of caviar may ultimately save on waste, but there was much more available when each flight had one large tin. For only the second time since I've been flying CX F (8 years), I tried the western option, as none of the Chinese options appealed to me. It was grilled shrimp (three) with both garlic butter and some sort of tomato sauce. Lose the tomato sauce and serve it with only garlic butter would improve it greatly. Baby string beans were crisp and delicious, as was the rice, billed as risotto, but it really wasn't. Nevertheless, the rice was quite good. It just wasn't risotto. There was a flyer inserted in the menu for two special CNY desserts. I requested one; but it turned out that neither had been loaded. Apparently with CNY just past, they were no longer available. Instead, I had a Chinese dessert, some sort of small dough rounds with "bubbles" in coconut milk. Offered hot or cold, I opted for hot. It was delicious. The special red wine program is currently Italian. I didn't try it, opting to stick with Krug. I had had breakfast at The Wing prior to departure (a delicious omelette); and I slept before I ate. By the time I got to the meal, starting with caviar and Krug, the bottle had gone flat. (I leave the physics explanation of why this happens more quickly at altitude for another time.) Anyway, FA didn't notice; but I did on looking at the glass, never mind the first sip. ISM apologized sincerely and opened a new bottle for me. Unfortunately, it was insufficiently chilled; but was nice nevertheless. I only had one glass. Video: I don't think that the U.S. TV show options are as good this month as they have been in the past. There were very few shows with depth (number of episodes). Most had up to three episodes; where in the past there was often an entire season of Blue Bloods, Family Guy, etc. General: I slept incredibly well because not only was the cabin not too hot, it was actually cold. That's a much better approach because people who want to be warmer can just opt for more blankets. All in all, it was a great flight. |
807, ORD > HKG
Load: 5/6 Flower: Yes Notecard: No Champagne: Poured at seat along with amuse bouche Seat: 1A - did not notice any noise at all Same noise issues with 1A. Water bottles: not Evian, a brand I did not recognize Service was good, but did not blow me out of the water. Maybe a tiny bit better than CX Business service. It was miles ahead of AA F, but I did expect more from CX. |
808 My parents' experience
Load: 4/6 Flower: Yes Notecard: Yes (twice, one on a notecard another one on the menu) Champagne: Poured at seat along with amuse bouche Seat: 1K/1A - did not notice any noise at all Great service overall, love the Wonton noodle |
Flew CX F for the first time yesterday and had the following experience
806, HKG > ORD Load: 6/6 Flower: Yes Notecard: Yes Champagne: Poured at seat along with amuse bouche. Multiple bottles loaded (no other champagne was listed on the menu and despite 6/6 load it was poured at our table every time and so I know it was Krug each and every time) Seat: GF was in 1A and mentioned after the flight that she heard a fair amount of noise throughout the flight; I was in 2A and had no issues Water Bottles: Evian Brand Service was good - I was unsure what to expect from CX (first time flying a OW F after switching over to AA from UA last year) but I felt that the crew was fairly proactive, I only used my call button twice and it was in the middle of the night - during the day particularly during the meal (gf and I shared a table) they came by frequently to refill the champagne. Special wine program is French and they had one of the bottles on board and it was good however when we asked for refills they brought a different red from the regular menu so it's unclear if they only had one bottle and ran out or if there was just some sort of confusion. The food however was poor relative to my other F experiences (NH, LH, OZ, TG, NH). I got the steak and it was a virtual hockey puck - I barely ate any. Caesar salad was okay though I could've done without the bacon bits. The GF got the western noodle dish (it was tortelloni-esque with gorgonzola cream sauce). Flying them again in F in a few weeks SFO - HKG so I will definitely consider going with one of the Chinese dishes or just getting the noodle dish and having some sort of protein in the lounge / airport before the flight. |
Originally Posted by broadwayboy
(Post 24310851)
I recently flew HKG-ORD and JFK-YVR-HKG in F and noticed few small things different than my previous CX F flights.
1. No more note cards at meal service. I always thought this was a nice, thoughtful small gesture. But perhaps most pax just don't see the need for it? 2. No flowers on the wall mounted vase. 3. Amenity kit case is now a very plain looking Aesop one. I love Aesop products, but the case is not good looking. I even prefer the Agnes B ones they distribute in J. Too bad they stopped distributing the Tumi or Zegna kits. I love CX F seat, but meals are still the least impressive part of the flights (huge chunk of steak doesn't always mean it's a good slab of meat). On my HKG-ORD flight, I was seated in 2A and during taxiing prior to take off, all I could hear was the purser discussing her work details with another attendant - she was very loud. The very comfy seat and the cabana at HKG's lounge are 2 most favorite things about CX F. No flowers in the holders The evening meal ala beef cheeks was not good at all and very fatty Burger was good My chinese travelling companion said all asian meals sucked! No flavor Service by the FAs was good. Had the Cathay Delight and their newest drink with rose water both good. Cabanas excellent but lounge food was sub-par! The noodle bar for J passengers was much better & preferred. |
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