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Originally Posted by Cathay Boy
(Post 23782609)
This is a thread for CX lovers discussing their disappointments with reduced benefits. Simply telling people to leave or shut up is not the spirit of this forum.
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Originally Posted by kaka
(Post 23782695)
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I think they should just rename this benefit as 4 lounge vouchers + free access in cx group lounges when flying cx group |
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Originally Posted by JALPak
Originally Posted by kaka
(Post 23782695)
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I think they should just rename this benefit as 4 lounge vouchers + free access in cx group lounges when flying cx group |
Originally Posted by kaka
(Post 23782981)
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So? Same as codeshare earnings. Rules are rules whether or not you understand it. If lounge hasnt got the name of "cathay pacific", its not a cx lounge. |
Originally Posted by kaka
(Post 23782695)
I think they should just rename this benefit as 4 lounge vouchers + free access in cx group lounges when flying cx group A better solution (from operation point of view) is to give SL access to only, as you call it, 'CX group lounge'. For other lounges, just put those OW banner at the entrance that shows access are only for those with green and blue ovals. CX (unlike others) prints lounge invitation so for SL, it will say invitation to 'CX group lounge' only. If CX were to go this route (i.e. restricting access to SL) I think this is the least complicated route. When dealing with the general public, I think it is best to keep the rules simple ... though sometimes I feel CX believes otherwise. :) On a side note, if CX were to create a CX only lounge, I naturally vote for CX to instead create a CX F and DM only lounge. :D |
Originally Posted by Rivarix
(Post 23784211)
I think giving SL limited vouchers for access to certain lounges (and unlimited access to another lounge) is a messy solution. Yes, rules are rules but from operation (and PR), it is a nightmare because it will become an ongoing issue having to explain (and enforce) such rules, especially to someone at SL level who by nature doesn't fly that often (naturally this doesn't apply to folks on this forum who can easily understand such rules ;)).
A better solution (from operation point of view) is to give SL access to only, as you call it, 'CX group lounge'. For other lounges, just put those OW banner at the entrance that shows access are only for those with green and blue ovals. CX (unlike others) prints lounge invitation so for SL, it will say invitation to 'CX group lounge' only. If CX were to go this route (i.e. restricting access to SL) I think this is the least complicated route. When dealing with the general public, I think it is best to keep the rules simple ... though sometimes I feel CX believes otherwise. :) On a side note, if CX were to create a CX only lounge, I naturally vote for CX to instead create a CX F and DM only lounge. :D |
Originally Posted by JALPak
(Post 23783889)
Was the old oneworld lounge at TBIT a CX lounge? It had a CX logo on the wall but not run by CX.
BKK PEK FRA HKG KHH KUL LHR MNL MEL CDG PEN SFO ICN PVG TPE NRT YVR these are the ones up till today |
Originally Posted by Rivarix
(Post 23784211)
On a side note, if CX were to create a CX only lounge, I naturally vote for CX to instead create a CX F and DM only lounge. :D
and for the F end, you can simply call it the diamond lounge (no guesting allowed even) and allow your most prestigious F pax along with DMs to visit. |
Originally Posted by kaka
(Post 23784784)
no. just like the SIN lounge. or the KIX lounge. unless operational wise CX sees it as a CX lounge. they can probably define it along with the lounge coupons. this wouldnt be hard. system is actually working for lounge redemption. so nothing new here. you might want to learn about the CX program more before judging
BKK PEK FRA HKG KHH KUL LHR MNL MEL CDG PEN SFO ICN PVG TPE NRT YVR these are the ones up till today |
Unless things changed (when I was SL), CX SLs can access lounges designated by CX on CX/KA flights. There is no need for the lounges to be CX lounges.
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Originally Posted by cxfan1960
(Post 23784987)
Unless things changed (when I was SL), CX SLs can access lounges designated by CX on CX/KA flights. There is no need for the lounges to be CX lounges.
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Originally Posted by JALPak
(Post 23784943)
As I said, what you proposed is too complicated if a lounge partly owned by CX with permeant CX branding near the entrance is not considered a CX lounge. We are talking about a system that affect all the SL who are used to having access to all the lounges and not the minor % of people who are interested in redeeming for lounge coupon. Sure you can list all the lounges they have access to on the website and just refer them there but it still doesn't stop people from arguing why a lounge with CX branding isn't a CX lounge.
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Originally Posted by JALPak
(Post 23785011)
We were discussing the reduction kaka proposed, not the current system.
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Originally Posted by kaka
(Post 23785048)
CX may define as such in TnCs along with the vouchers or even print them on the vouchers. I understand some may not be able to comprehend whether of not permeant CX branding is near the entrance... or not. but if there's no staff dressing and the terms on the voucher disallow so, i do not see how hard it is to implement.
Maybe it was before your time, there were CX staffs at the old TBIT lounge. Only the new TBIT lounge has no staffs dressed in CX uniform but it is still a JV between QF, BA, and CX with permanent branding of all three airlines. That's why I used that as an example. |
Originally Posted by cxfan1960
(Post 23785062)
What I meant was - if things do change, lounge ownership may not be a factor.
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