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Originally Posted by Cathay Boy
(Post 22744355)
http://www.stuff.co.nz/travel/travel...ight-from-hell
CX proactively gave everyone $1000 HKD, no riot, no pushing and shoving... |
Originally Posted by Cathay Boy
(Post 22726777)
I really think it's expectations. In the US pax knows being a jerk won't get you anywhere, you will likely be visited by airport police and taken in for questioning. For Chinese pax they know if you act collectively in rage you will get rewarded (as my last experience shows), so no wonder they keep doing it. If say CX and KA can hold firm and not give in and call airport police if things get out of hand, they will learn to behave.
My wife was on a business trip to Cali that the plane also went tech and delayed for 10+ hours, plane has 75% Chinese tourists, they started to complain and AA called airport police, my wife said it's almost comical because when the police show up all of them went silent and went about their business.... I tend to avoid flights with CX/KA for that reason i.e. I find some of the passengers' behaviour is unacceptable yet the cabin crew turn a blind eye. Saying that, I flew J with Emirates from HKG to BKK a few days ago and although the larger J cabin on the A380 was barely one-third full, a party of 8 mainlanders were so annoying that quite a few (Western) passengers moved to smaller rear J cabin. The crew did try to get them to behave but they were just ignored and I assume the crew didn't feel they could be firmer with them. It made for a miserable flight for the other passengers. I usually look forward to my time in J on the A380 but I couldn't wait to get off the plane. |
Originally Posted by jona970318
(Post 22750854)
I would agree that a 16 hour delay is a little over the top. However although CX didn't have many options at the time, some part of the prolonged delay is caused by the crew reaching its duty time which the fault of CX failing to plan ahead, although I wouldn't take them accountable but in theory someone could.
I think in this case no airline will be able to plan ahead, as this is an unforcast storm. None of the weather forecast were calling for bad weather like this. It just happens and came out of nowhere. If it is forecast (ie: a typhoon), generally CX will have much better preparation. |
Originally Posted by wowpeter
(Post 22774428)
I think in this case no airline will be able to plan ahead, as this is an unforcast storm. None of the weather forecast were calling for bad weather like this. It just happens and came out of nowhere. If it is forecast (ie: a typhoon), generally CX will have much better preparation.
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Originally Posted by bibbju
(Post 22772455)
I tend to avoid flights with CX/KA for that reason i.e. I find some of the passengers' behaviour is unacceptable yet the cabin crew turn a blind eye. Saying that, I flew J with Emirates from HKG to BKK a few days ago and although the larger J cabin on the A380 was barely one-third full, a party of 8 mainlanders were so annoying that quite a few (Western) passengers moved to smaller rear J cabin. The crew did try to get them to behave but they were just ignored and I assume the crew didn't feel they could be firmer with them. It made for a miserable flight for the other passengers. I usually look forward to my time in J on the A380 but I couldn't wait to get off the plane. |
yeah right !!! would love to see this facts on this one
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