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-   Cathay Pacific | Cathay (https://www.flyertalk.com/forum/cathay-pacific-cathay-487/)
-   -   Seconds (https://www.flyertalk.com/forum/cathay-pacific-cathay/1547464-seconds.html)

eddyegghead Feb 26, 2014 11:17 pm
Originally Posted by RA-wannabe (Post 22409131)
Airport manager. Ended up getting a mix of first class meals and business class meals and economy class instant noodle. But it doesn't bother me cause all I needed was the big huge flat bed.
I'm surprised to hear this. I assumed most airlines had a policy similar to that of BA's whereby FAs are not permitted to serve meals from a lower class to pax seated in a higher class - so if there is insufficient catering, then there will be no op-up(s). I am, of course, no expert on CX... or BA for that matter!!

sxc Feb 26, 2014 11:26 pm
Originally Posted by RevJim (Post 22426322)
Wow, this is bizarre. I've flown LAX-HKG at least a dozen times in all classes and I've never noticed an attitude problem there. I'm not saying you guys are all wrong of course -- I'm just feeling cognitive dissonance because I haven't experienced it myself.

What's the problem in LAX, check in staff or gate staff or ?
I concur with you - but I haven't had any situations where I have needed special service (eg delayed flights, missed connections etc).

RevJim Feb 27, 2014 12:57 am
Originally Posted by sxc (Post 22426527)
I concur with you - but I haven't had any situations where I have needed special service (eg delayed flights, missed connections etc).
I had one pretty bad incident there (inbound aircraft depressurization described here). There was no aircraft to fly CX881 back to HKG, so they put us up in a hotel for the night and flew us out the next day.

I thought the LAX staff handled it admirably. It was all a giant pain but they did fine, given the circumstances.

RA-wannabe Feb 28, 2014 9:39 pm
Originally Posted by eddyegghead (Post 22426485)
I'm surprised to hear this. I assumed most airlines had a policy similar to that of BA's whereby FAs are not permitted to serve meals from a lower class to pax seated in a higher class - so if there is insufficient catering, then there will be no op-up(s). I am, of course, no expert on CX... or BA for that matter!!
I did not get an op-up. I paid for the upgrade. To be fair, they did warn me on the ground before I paid that they don't have enough time to load meals onto the plane.


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