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-   -   The Ultimate Upgrade Question thread (https://www.flyertalk.com/forum/cathay-pacific-cathay/1516692-ultimate-upgrade-question-thread.html)

cxfan1960 Nov 27, 2016 1:36 am


Originally Posted by G-CIVC (Post 27531379)
I got op up'd once pey to J with pey 70% full because 'DM wanted your seat'

Talking about ultimate upgrade:)... and I suppose you took his seat instead:D

Ausriver Nov 27, 2016 2:23 am


Originally Posted by cxfan1960 (Post 27531342)
That can be one of the followings:
* The 1W might just be J being sold as W at the last few hours, in which case W was already oversold. They were op-upping W passengers before boarding.
* There might be Y->W instant upgrades that hadn't been processed, and they had to op-up W passengers to make room for such upgrades.
* Or perhaps others...
It is difficult to imagine CX op-upping passengers for no reason.


I think you're right, 1W should mean the actual PEY cabin's full, as there are few seats left in J cabin and CX surely wouldn't mind to sell some PEY cabin at full W fare and op-up some PEY pax to J

giodehxxjx Nov 30, 2016 7:19 pm

Hi, I'm a newbie here.

Just booked my flights to vegas in PE, and got one leg upgraded to J due to the aircraft changed.
TPE-(I)-HKG-(E)-LAX-(H)-LAS
LAS-(H)-LAX-(E)-HKG-(H)-TPE

Could someone kindly help checking the loading of following flights please?
HKG-LAX CX884 3-JAN 17
LAX-HKG CX883 9-JAN 17

As a OWS, I know I shouldn't put too much hope in op-up....
but still like to know the possibility.

Much appreciated, thank you.

percysmith Nov 30, 2016 7:37 pm

J0 c0 d0 i0 w0 r0 e0 y0 b0 h0 k0 m0 l0 v0 s0 n0 q0 o0
f4 a4 j9 c9 d9 i9 w2 r0 e0 y0 b0 h0 k0 m0 l0 v0 s0 n0 q0 o0

giodehxxjx Nov 30, 2016 7:54 pm


Originally Posted by percysmith (Post 27549164)
J0 c0 d0 i0 w0 r0 e0 y0 b0 h0 k0 m0 l0 v0 s0 n0 q0 o0
f4 a4 j9 c9 d9 i9 w2 r0 e0 y0 b0 h0 k0 m0 l0 v0 s0 n0 q0 o0

Hi Percysmith,

Thanks very much!

Ok, since CX884 has no F class and seems already overbooked. I'm curious how CX gonna do?
CX883, W2 means PE overbooked (maybe?), however J seats are still widely open.
Could someone kindly analysis the possibility of op-up? :):):)

percysmith Nov 30, 2016 8:14 pm

3 Jan: School flight rush? Every seat in the back sold and then some?

QRC3288 Nov 30, 2016 8:16 pm


Originally Posted by giodehxxjx (Post 27549234)
Hi Percysmith,

Thanks very much!

Ok, since CX884 has no F class and seems already overbooked. I'm curious how CX gonna do?
CX883, W2 means PE overbooked (maybe?), however J seats are still widely open.
Could someone kindly analysis the possibility of op-up? :):):)

well first off, you're in the right "class" for a non-CX member op-up. PEY is hands down the best given the small cabin size....

...but I'd say your chances are NIL on CX884. J class is not open for sale. Bad bad bad sign. You're basically praying a.) one or two J seats are open, and b.) there are no other status pax in PEY above, which is extremely unlikel, especially considering the op-up chart I post below. IME CX doesn't cutoff J sales unless J is packed.

As for CX883 a few weeks later, this is promising so far for upgrades. But you're still counting on "b" above, so I really wouldn't get your hopes too high up. Assume at least a few people ahead of you in the op-up order, that means CX has gotta oversell EY by probably 10+ or so for you to score that IMO. That said, this is totally possible....just not something to bank on at all. If I were making odds I'd pin you at a maybe 10-20% chance given current loading. Watch the J class loading, particularly I fare. If F stays open and I/D fares fill up, that means J is going away and they'll consider overselling J to op-up to F. That's also bad for you.

Now, traditionally, the order is:

CX DM
CX GO
OWE
CX staff
Then maybe CX SL or OWS, I can't remember which. If SL are ahead of you, then really you should just can the idea entirely.

Fyi, CX has recently switched to a CIV score, which you'll need to search about in other threads. The gist on here is that CX is more willing to upgrade folks they seem as high value over others, or to incentive some people, or whatnot. However,a CX employee or consultant and permitted to speak on FT about these matters and has commented on CIV: he has specifically and clearly said CIV is a tie-breaker among tiers only. So, a OWS like yourself should not be able to jump staff, OWE, etc. However, other posters have said practically this isn't followed. In my experience I have not seen it broken myself, particularly at LAX. Post CIV I've still had LAX staff spell out precisely for me how op-ups works, and it definitely has nothing to do with using CIV to switch around the order. The order above is precisely followed there as recently as 3 months ago.

mxr Dec 3, 2016 2:30 pm

From CX secrets on Facebook:

"#6290
How to respond to GO pax ask me why EM pax upgraded before him??"

Some of the responses make me quite sad, as per the apparent lack of understanding of own vs other OW elite. One of them suggests to answer EM=DM.

Its as if i'd go flying AA asking for Complimentary Upgrades being a CX frequent flyer. They just wont even recognise you at all.
Unfortunately CX somehow likes OWE more than their own GO.

sscywong Dec 4, 2016 12:27 am


Originally Posted by mxr (Post 27561589)
From CX secrets on Facebook:

"#6290
How to respond to GO pax ask me why EM pax upgraded before him??"

Some of the responses make me quite sad, as per the apparent lack of understanding of own vs other OW elite. One of them suggests to answer EM=DM.

Its as if i'd go flying AA asking for Complimentary Upgrades being a CX frequent flyer. They just wont even recognise you at all.
Unfortunately CX somehow likes OWE more than their own GO.

The correct answer should be "You spend too little with us and thus your CIV is too low"... But it's hard to explain CIV to normal pax...

percysmith Dec 4, 2016 12:41 am

Tell whatever lies it takes to make you move on and not assault them/escalate/block a flight from departure https://www.flyertalk.com/forum/cath...l#post26683982

giodehxxjx Dec 5, 2016 7:31 pm


Originally Posted by QRC3288 (Post 27549294)
well first off, you're in the right "class" for a non-CX member op-up. PEY is hands down the best given the small cabin size....
.

Hi QRC3288,

Thanks so much for your detailed analysis.^
I'll keep my fingers crossed

thejonathanlee Dec 6, 2016 8:23 am

Flew CX845 on Saturday, and was told at check-in that OWE came before GO in terms of op-up priority. Not sure if it was a misinformed agent, but he did pull something up on his device to verify.

sxc Dec 6, 2016 3:56 pm


Originally Posted by thejonathanlee (Post 27572426)
Flew CX845 on Saturday, and was told at check-in that OWE came before GO in terms of op-up priority. Not sure if it was a misinformed agent, but he did pull something up on his device to verify.

Maybe he was checking flyertalk?

ual744777sta Dec 6, 2016 4:28 pm


Originally Posted by thejonathanlee (Post 27572426)
Flew CX845 on Saturday, and was told at check-in that OWE came before GO in terms of op-up priority. Not sure if it was a misinformed agent, but he did pull something up on his device to verify.

Agent was wrong. He should have checked on CM.

sxc Dec 6, 2016 4:39 pm


Originally Posted by ual744777sta (Post 27574790)
Agent was wrong. He should have checked on CM.

What is CM?


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