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No need to argue. It has been reported many times that some Airport Manager jumped on the gun and op-up a person unnecessarily, and then they end up downgrade you back to where you purchased the ticket. I don't know why some poster think just because a mistake is made you are "entitled" to that mistake. Say you go to a restaurant and ordered a hamburger, but the waitress mistakenly bought you a Ribeye steak, but then she realized the mistake and tries to take it away, do you stop her and say since it's been delivered to you then you are entitled to that steak?
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Originally Posted by Cathay Boy
(Post 19895583)
do you stop her and say since it's been delivered to you then you are entitled to that steak?
2 things here. Advice to the OP. Second is the customer service aspect. I think the second I've expressed relatively clearly enough, and others as well. As to the first, I'm not sure I would do what I presented, but I leave it as a possibility for the OP to decide if they would want to do it. For themselves to decide as a possibility. I think I might try it, but I might chicken out, or think it not worth the effort to argue. But I felt that as a contribution to the OP, regardless of what I feel, that it is something they themselves can consider. Do I feel it is something I'm not entitled to? Perhaps not. But the other side of me says that it also doesn't feel right to be given a J BP as an Op Up, then have that reverted to a Y. If it was explained to me politely and with sincerity (say I was called at the gate or over the phone), I would likely feel differently. |
Originally Posted by bmchris
(Post 19895909)
No. But you could. Would I? Probably not. But I may - I need to see how I feel at the time. It's very easy to say that you'll play by the rules, but when given the opportunity, temptation overcomes intention.
2 things here. Advice to the OP. Second is the customer service aspect. I think the second I've expressed relatively clearly enough, and others as well. As to the first, I'm not sure I would do what I presented, but I leave it as a possibility for the OP to decide if they would want to do it. For themselves to decide as a possibility. I think I might try it, but I might chicken out, or think it not worth the effort to argue. But I felt that as a contribution to the OP, regardless of what I feel, that it is something they themselves can consider. |
Originally Posted by correctioncx
(Post 19895921)
Anyway hope u get the opup, but if u get bump down Pls don't come back here and complain
But if I'm game enough to do it, and it works, I'll also post - in case anyone else wants to try it. I'm usually the "try anything once" type of person, more than the risk adverse type. |
Make sure u don't earn itself NsU status
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I think we are better back to the topic...
Arguing on a certain PERSONAL opinion is a waste of time. Nothing can be accomplished. |
Originally Posted by e39ng
(Post 19896401)
I think we are better back to the topic...
Arguing on a certain PERSONAL opinion is a waste of time. Nothing can be accomplished.
Originally Posted by brushwing
(Post 19892418)
Travelling tomorrow night on KA488 HKG/TPE. Checked in online last night and received seat assignment 22A (V-class). Checked MMB just now and seat assignment has changed to 11A. So I clicked through to the OLCI page and sure enough it shows checked in for 11A (J).
Amadeus is showing restricted Y availability as "9+" so I have no idea what's happened here.... it's not my birthday, it's not an anniversary/milestone etc. Anyone have any idea what's happened? System error? :confused: |
Originally Posted by CrazyJ82
(Post 19896503)
What did availability look like before OLCI opened, do you know? I've found that frequently in the day or so before departure, availability on ExpertFlyer etc appears to swing wide open even if the flight is probably overbooked. Would be interested to know why, if anyone knows. My assumption has been either that once a flight opens for check-in some other inventory-management system kicks in that ExpertFlyer doesn't see, or they "open" all fare buckets to facilitate same-day changes for irrops.
Also, sometimes CX may hold some J and Y seats for GO & DM members, and will release them when fewer than expected take advantage of their seat guarantees. |
Originally Posted by cxfan1960
(Post 19895200)
The extra BP will not help. Even if the op-upped seat is not taken by another passenger and even if the BP needs not be stamped, the crew will still have the passenger manifest and will use that in greetings and serving meals.
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Originally Posted by brushwing
(Post 19892418)
Travelling tomorrow night on KA488 HKG/TPE. Checked in online last night and received seat assignment 22A (V-class). Checked MMB just now and seat assignment has changed to 11A. So I clicked through to the OLCI page and sure enough it shows checked in for 11A (J).
Amadeus is showing restricted Y availability as "9+" so I have no idea what's happened here.... it's not my birthday, it's not an anniversary/milestone etc. Anyone have any idea what's happened? System error? :confused: Code:
121dechkgtpe¤cx« |
Less than 4 hours to your flight OP, please report back!
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Seems like this provoked quite a lot of discussion!
In the end I turned up to in-town check in at HK station on the morning of the flight (around T-12) and was issued the J BP. Agent said "because the flight is full, we have upgraded you to Business Class." No downgrade at the gate, luckily. Didn't walk back to see whether Y was, in fact, full. But I heard the purser saying to the pax behind who had ordered a special meal whether it was ok to serve the economy special meal to her in J ("because you were upgraded from Economy to Business"). So clearly there were other op-ups. In response to the discussion re. disappointment at having an op-up revoked, I think that although I'd clearly be disappointed (especially if it were a long-haul flight), I certainly wouldn't kick up a fuss. I might think that their op-up system could be better organised (for example, delaying the decision to op-up pax instead of issuing a J BP and revoking it), but that's about it. |
Originally Posted by brushwing
(Post 19908775)
Agent said "because the flight is full, we have upgraded you to Business Class."
But I heard the purser saying to the pax behind who had ordered a special meal whether it was ok to serve the economy special meal to her in J ("because you were upgraded from Economy to Business"). |
Originally Posted by brushwing
(Post 19908775)
In response to the discussion re. disappointment at having an op-up revoked, I think that although I'd clearly be disappointed (especially if it were a long-haul flight), I certainly wouldn't kick up a fuss. I might think that their op-up system could be better organised (for example, delaying the decision to op-up pax instead of issuing a J BP and revoking it), but that's about it.
At least in the past, CX did most op-ups at the gates, even for DM. Lately they seem to do more at the check-in counter. They may already know of the situation through OLCI, and start op-up early to avoid chaos at the gate. |
Originally Posted by cxfan1960
(Post 19910421)
Yes, other that can be a disappointment. While I was never handed a op-upped BP and then revoked, it did happen in my seat assignments after the OLCI.
At least in the past, CX did most op-ups at the gates, even for DM. Lately they seem to do more at the check-in counter. They may already know of the situation through OLCI, and start op-up early to avoid chaos at the gate. |
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