CX Website - slow running script
Nov 22, 2012 | 7:08 pm
#1
Original Poster
Join Date: Mar 2005
Location: Hong Kong
Programs: CX Diamond
Posts: 372
CX Website - slow running script
Does anyone else have a problem with the CX website freezing with a message about a slow running script? Happens at work and home. A complete pain.
Nov 22, 2012 | 9:57 pm
#4
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100
There's also the security pop-up thing I get all the time.
All along I thought it was just my computer (at home and at work).
Nov 23, 2012 | 1:22 am
#7
Join Date: May 2009
Posts: 6,978
People here knows as IT person I complain about the website most of the time, but this isn't one of them. I have never had an issue with CX website when it comes to running scripts. Are you using up-to-date web browsers?
Nov 23, 2012 | 12:06 pm
#10
Join Date: May 2009
Posts: 6,978
Nov 23, 2012 | 4:46 pm
#11
Join Date: Jun 2005
Location: Hong Kong
Programs: CX Diamond, BA Gold for Life, *A Silver, Accor Diamond
Posts: 368
I have IE9 on my laptop and my desktop and I always get the slow-running script issue. You have to click it to make it go away so it's easy to fix but still annoying since you have to wait for it to appear after it's stopped responding - and I thought it was just my PC :-) I also get that security settings message and the IT guy who looks after me at home has been unable to fix that either so perhaps it's just a website problem. I agree that the website is generally easy to use for bookings etc and I usually use it rather than speak to agents by phone but these are also definitely two IT glitches I think.
Nov 23, 2012 | 5:49 pm
#13
Join Date: Jan 2011
Location: Some hole
Posts: 2,783
I was having the same problem before when I was using IE. It always popped up when I enter the CX website. Once I switched to chrome, problem solved. Chrome is quick especially when I log in to intraCX and check my roster, etc. I suggest you make the switch to chrome. Its pretty much bug-free and its quick. IE is pretty buggy but use it on occasion for incomaptible websites.
Nov 23, 2012 | 7:36 pm
#14
Join Date: Oct 1999
Location: HKG
Programs: CX DM, SQ, BA, TG, Sheba, VN, MPO since 1980
Posts: 1,058
so I did and all they suggested was HK LHR Zurich LHR Barcelona - LHR HKG using CX then BA inter Europe with no mention of Iberia
duhhhhhhhhhhhhh