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-   -   Delay in crediting miles/sectors? (https://www.flyertalk.com/forum/cathay-pacific-cathay/1398973-delay-crediting-miles-sectors.html)

Psychiatrist Oct 19, 2012 3:13 am

Delay in crediting miles/sectors?
 
I don't know if it's the recent system maintenance (or if it's just me), my flight last Friday (i.e. exactly 7 days ago) still hasn't been credited to my account.

CX flights are usually very quick - one or two days before they show up on the account. So this is a bit strange. I've never had to wait 7 days for a flight to show up (CX/KA).

Of course my MPC details were in the booking and also on the boarding pass. It's too early to call / fill in the missing mileage form.

Is it just me? Anybody else having this problem? Thanks!

worldtravelernyc Oct 19, 2012 3:32 am

Me too. Flew last Sunday and no credit yet. Usually shows up fast within a day or two as you mention

mayodave Oct 19, 2012 4:27 am


Originally Posted by worldtravelernyc (Post 19524530)
Me too. Flew last Sunday and no credit yet. Usually shows up fast within a day or two as you mention

Bonus miles for promotion routes still not appearing up to 3 months from start of promo and usual crap reply from MPC about waiting another month

TalkFlyer Oct 19, 2012 4:29 am

Delay in crediting miles/sectors?
 
Me 3!
3 sectors in Oct still not post.
Since I have to retain my GO tier next month, I claimed online but it was rejected! What should I do?

JackieH Oct 19, 2012 4:52 am

Same here. I got NGO-HKG sector already credited, but not the sectors before.

Psychiatrist Oct 19, 2012 5:02 am

Neither my inbound not outbound flights have been credited. And I'm doing 18 flights in the coming 6 weeks!

iscor3 Oct 19, 2012 5:29 am

I've noticed as well. After 7 days it doesnt show up, i just fill in a missing request, it comes back as rejected but magically the sector/miles then shows up in my account.

sxc Oct 19, 2012 6:47 am

Same for me. Three flights, last Wednesday, Friday, Sunday not posted.

ChrisLi Oct 19, 2012 6:48 am

Wirelessly posted (iPhone 4: Mozilla/5.0 (Linux; U; Android 2.3.6; en-us; GT-I9210 Build/GINGERBREAD) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)

I had the same issue and I dropped by the airport counter handing over my boarding pass. the agent say my name is not on the passenger list! something if wrong there as I got another tpe hkg sector having the same issue.

ats08 Oct 19, 2012 9:45 am

If I flew Qantas earlier this month, how long does it usually take to post the AM? Many thanks if anyone can share their experience.

Fly Me To The Moon Oct 19, 2012 10:23 pm

I am ok! Took CX 368 HKG-PVG on 18.Oct morning, and the sectors/miles were in my MPC account on 19.Oct evening.

TalkFlyer Oct 19, 2012 10:35 pm

Delay in crediting miles/sectors?
 
HKG-XXX 09Oct posted on 10Oct
XXX-HKG 10Oct posted on 19Oct
(Rejected online claim, called MPC)
HKG-YYY 12Oct not post yet
YYY-HKG 18Oct not post yet
Well, I still have a week to renew my tier, so just wait & see.

fakecd Oct 21, 2012 7:05 am

working fine here. miles for MNL and HND flights posted within 2 days of flight. Nothing abnormal

TalkFlyer Oct 21, 2012 9:43 am

Delay in crediting miles/sectors?
 
Update:
HKG-YYY 12Oct not post yet
YYY-HKG 18Oct posted on 21Oct
What's going on?
I'm only 89 Club Miles short to renew as GO, should I just request MPC to let be GO & let the missing miles post later for next year tier?
Even more funny:
Hertz Car Rental 17Jun posted on 20Oct
I totally forgot I was using MPC no. to book the car!

goozey Oct 21, 2012 10:53 am

Two sectors at the end of September - they showed up in 2 days ... I had a two sector flight on Oct 11 ... and it's the 21st today and they still haven't shown up.

Mafai Oct 21, 2012 5:59 pm

My Oct 2, 5 sectors were credited but Oct 11 missing. rejected online. Will call to rectify. Last time it took me 4 phone calls to finally fix the credit.

jackrussellterrier Oct 22, 2012 2:19 am

October 10 two sectors still missing here as well.

fakecd Oct 22, 2012 2:44 am

they were doing some system update during oct10-12 timeframe when most issue with credit is reported....

TalkFlyer Oct 22, 2012 3:53 am


Originally Posted by TalkFlyer (Post 19537214)
I'm only 89 Club Miles short to renew as GO, should I just request MPC to let be GO & let the missing miles post later for next year tier?

Ooh! All club miles posted today, can't do this trick! :eek:

sxc Oct 23, 2012 12:36 am

I submitted my missing miles online, and they have been rejected with the reason "Already credited". I guess I will wait a few days and then follow up later...

MilesBuzz Oct 23, 2012 7:48 am

My CGK-HKG miles on 14 Oct are still not posted yet, while HKG-ORD 16 Oct has already been posted. Weird.

AA_EXP09 Oct 23, 2012 2:39 pm

My miles typically post in 2-3 days.

sxc Oct 23, 2012 7:23 pm


Originally Posted by sxc (Post 19548023)
I submitted my missing miles online, and they have been rejected with the reason "Already credited". I guess I will wait a few days and then follow up later...

Today my missing miles have posted.

Mafai Oct 23, 2012 7:32 pm

No need to wait a few days. Just call them right away like I did. Mine credited already 3 days after the phone call.

jackrussellterrier Oct 24, 2012 8:24 am


Originally Posted by jackrussellterrier (Post 19541006)
October 10 two sectors still missing here as well.

posted today together with yesterdays sectors. hopefully back to normal.


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