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-   -   Proper Protocal for Typhoon Delay? (https://www.flyertalk.com/forum/cathay-pacific-cathay/1369350-proper-protocal-typhoon-delay.html)

hqly2001 Jul 23, 2012 11:25 am

Proper Protocal for Typhoon Delay?
 
I'm supposed to fly from hkg to sfo tonight and HK is going through a typhhon 9-10 signal. It doesn;t look like my flight will be taking off and will be cancelled. For folks with experience, what is the protocal for cancelled flight? Will people on this flight get priority or will we be on standby the next few days. I hope only some flights are cancelled and not a ton like 5-6 years ago when airport was shut down for days.

I need to be back in the states by Wednesday morning for an important meeting. What can or should I do to make sure I get on the next flight out? I don't mind if they put me on a comparable flight but I suspect that all airlines will probably be affected.

I don't know if they are required to get us on the first flight or scatter us on flights with empty seats. Any insight would be appreciated. I expect to receive cancellation confirmation any time now. I expect chaos as there are a lot of people at the gate ready to find out the next step.

ernestnywang Jul 23, 2012 11:37 am

Since you said tonight do you mean you are taking CX872/25JUL? If so, Vincente will be over by then, so no need to worry. Also, I see no sign that there either CX870/24JUL or CX872/25JUL will be cancelled.

hqly2001 Jul 23, 2012 11:40 am

No... i mean right now.. 24th

hqly2001 Jul 23, 2012 11:42 am


Originally Posted by ernestnywang (Post 18986246)
Since you said tonight do you mean you are taking CX872/25JUL? If so, Vincente will be over by then, so no need to worry. Also, I see no sign that there either CX870/24JUL or CX872/25JUL will be cancelled.

Here at the airport, they've delayed it until 2am and a rep said they will likely cancel the flight because it's been changed to a signal 10.

ernestnywang Jul 23, 2012 11:50 am


Originally Posted by hqly2001 (Post 18986290)
Here at the airport, they've delayed it until 2am and a rep said they will likely cancel the flight because it's been changed to a signal 10.

OK...I see...sorry about that. Those who are booked on CX870/24JUL and CX872/25JUL have priority since they hold confirmed reservation. You will have to standby unless there are seats left (seems all FLTs are full in the next few days).

hqly2001 Jul 23, 2012 11:57 am


Originally Posted by ernestnywang (Post 18986356)
OK...I see...sorry about that. Those who are booked on CX870/24JUL and CX872/25JUL have priority since they hold confirmed reservation. You will have to standby unless there are seats left (seems all FLTs are full in the next few days).

They just announced that it'll be delayed until 8am. I guess at least it's not cancelled. But if they cancell tomorrow am then it's possible that I wont be able to leave for a few days?

5-6 years ago i was bumped for a standby passenger. The thypoon then closed the airport for a couple of days and the affect was felt 4-5 days after it reopened! Nightmare again!

Wonder if I can get them to put me on a different airline?

Short hair Francis Jul 23, 2012 3:44 pm

I'm only trying to lighten the mood on a typhoon day.
Probably should just try to find a bar or lounge and make a drink or a couple :p

I'm seeing alot of CX inbounds diverted to ICN/TPE/KIX/HND,
829 surprisingly did got in this morning thus far

Update - Nope, 829 got diverted MNL, ouch :(

rkkwan Jul 23, 2012 5:21 pm

All early arrivals diverted. So far, only 178 from MEL has landed. The wind is now SE, which means crosswind at HKG. Last night, while the wind was stronger, at least it was from the NE direction, aligned with the runways.

JALPak Jul 23, 2012 5:29 pm


Originally Posted by rkkwan (Post 18988481)
All early arrivals diverted. So far, only 178 from MEL has landed. The wind is now SE, which means crosswind at HKG. Last night, while the wind was stronger, at least it was from the NE direction, aligned with the runways.

CX748 from JNB has just landed too

hqly2001 Jul 23, 2012 6:03 pm

Waiting o find out if my flught will be able to take off

hqly2001 Jul 23, 2012 6:25 pm


Originally Posted by Short hair Francis (Post 18987937)
I'm only trying to lighten the mood on a typhoon day.
Probably should just try to find a bar or lounge and make a drink or a couple :p

I'm seeing alot of CX inbounds diverted to ICN/TPE/KIX/HND,
829 surprisingly did got in this morning thus far

Update - Nope, 829 got diverted MNL, ouch :(

Have had plenty of drinks. Looks like i mind as well cancel flight now. Flight was cancelled. Most flghts next few days are fully booked. If confirmed passenger gets priority, that makes us standby? 300 sb paasengers? Not ure when ill be able to fly out!

JALPak Jul 23, 2012 6:38 pm


Originally Posted by hqly2001 (Post 18988768)
Have had plenty of drinks. Looks like i mind as well cancel flight now. Flight was cancelled. Most flghts next few days are fully booked. If confirmed passenger gets priority, that makes us standby? 300 sb paasengers? Not ure when ill be able to fly out!

If you have MPC DM, you can try exercise your seat guarantee benefit now to reserve the Wed flights but not sure if you will be able to make your Wed morning meeting.

Guy Betsy Jul 23, 2012 6:42 pm

Be patient !
 
All I can say is that in times like these with a very strong typhoon warning, one should be patient. Airlines are in no control of the weather and please understand that you are not the only one affected. You are not the only one that has to be at some place by a certain time.

All the nearby hotels will be full. Be reasonable. If you can share a room, be generous and share. None of this 'DYKWIA' nonsense. Thousands will be affected. Some others may not be so lucky and basically they will be joining hundreds sleeping on the airport floor! I am sure HKIA staff will be providing as much comfort as possible but bear in mind that staff will also be severely strained as many would not be able to travel to work. That goes the same to the many airport food outlets at HKIA. They may run out of supplies and service may be slow.

Try not to scream at anyone. By saying thank you, and helping each other out goes a long way.

When the typhoon is over, be patient. Everyone is delayed. Everyone needs to go home or somewhere. Let the airline take its course to readjust itself as their timetable would be severely disrupted as well. It doesn't mean that if you see another airline taking off that would mean its ok for your flight to leave. CX, being based in HKG will see its flights severely disrupted as their aircrafts are displaced all over the region and not where they are supposed to be. Flights will be very full everywhere for the next few days if not till next week.

And once you're in your seat on your way home, spare a moment to thank that no one has been hurt, died, or lost anyone.

This is Mother Nature. She just needs to do her washing once in a while... as my grandma used to say when a typhoon comes.

On YouTube video : http://www.youtube.com/watch?v=XDOVA...ayer_embedded#!

Lets not try to be Miranda Priestly on "The Devil Wears Prada" says of the hurricane : "Its only drizzling" ! :)

JALPak Jul 23, 2012 6:47 pm


Originally Posted by JALPak (Post 18988826)
If you have MPC DM, you can try exercise your seat guarantee benefit now to reserve the Wed flights but not sure if you will be able to make your Wed morning meeting.

You can also try to route through TYO. Depending on where you are heading, there are still seats left if you don't mind doing a transit through non-oneworld carriers. Just make sure you leave plenty of time between your ex-HKG flight and your flight to TYO. From HND you can take the late night or early morning flight to SFO/LAX/JFK. Of course they will probably quite costly. Routing through ICN is another option too.

percysmith Jul 23, 2012 6:54 pm

Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3)

Just for those of us not based in HKG, we haven't had a typhoon this bad for 13 years. The signal 8 and higher warnings (essentially most employees go home and HK grinds to a halt) have been up for 15 hours and will last for another hour more. Sorry if u are caught in this typhoon and hope you get back on your way soon.

hqly2001 Jul 23, 2012 6:56 pm


Originally Posted by JALPak (Post 18988865)
You can also try to route through TYO. Depending on where you are heading, there are still seats left if you don't mind doing a transit through non-oneworld carriers. Just make sure you leave plenty of time between your ex-HKG flight and your flight to TYO. From HND you can take the late night or early morning flight to SFO/LAX/JFK. Of course they will probably quite costly. Routing through ICN is another option too.

Not dm so i probably wont get any type of priority. Im guessng they can't rebook me to tyo? Id have to buy a new tix for it!

Thx for helping me find alternative. I understand the severiety of what has happened and am just lookin at options. I could potentially be stuck here or a while. Instead of just sitting here in total choas and not being able to hear announcemens clearly, im trying to figuring out my options. I appreciate all the suggestions!

JALPak Jul 23, 2012 7:01 pm


Originally Posted by hqly2001 (Post 18988918)
Not dm so i probably wont get any type of priority. Im guessng they can't rebook me to tyo? Id have to buy a new tix for it!

Thx for helping me find alternative. I understand the severiety of what has happened and am just lookin at options. I could potentially be stuck here or a while. Instead of just sitting here in total choas and not being able to hear announcemens clearly, im trying to figuring out my options. I appreciate all the suggestions!

Doesn't hurt to ask but direct oneworld HND flights are full. But NH1172 still have some opening in relatively low booking classes. You can probably catch their late night connecting flight to LAX on Jul 25

NH1172
J/4 C/4 D/4 Z/4 P/4
Y/4 B/4 M/4 U/4 H/4 Q/4 V/4 W/4 S/0 L/0 K/0 N/0

NH1006
J/4 C/4 D/3 Z/1 P/1
Y/2 E/2 B/2 M/2 U/2 H/2 Q/2 V/2 W/2 S/1 L/0 K/0 N/0


If searched as married segments, lowest booking class available is V

Can probably help more if you can tell us where you want to go to.

percysmith Jul 23, 2012 7:21 pm

But in response to OP's question, I suppose confirmed pax for today's flights will still fly as scheduled right?

And stranded pax will be filled in every seat that's left, on CX or other carrier?

http://www.flyertalk.com/forum/trip-...ong-way-3.html

hqly2001 Jul 23, 2012 7:23 pm

Final destination sfo. Do you thnk cx will route this bookng for me upon request or will i need to pay for this ticket myself? Counters are currently 2-3 hrs wait.

hqly2001 Jul 23, 2012 7:29 pm


Originally Posted by percysmith (Post 18989049)
But in response to OP's question, I suppose confirmed pax for today's flights will still fly as scheduled right?

And stranded pax will be filled in every seat that's left, on CX or other carrier?

http://www.flyertalk.com/forum/trip-...ong-way-3.html

I thik this is whats gong to happen. With tne long wait at the check in line, some passengers may miss the flight, opening th door for some of us to board earlier flights. There will soon be 4-5 hrs wait to check baggage outside soon.

I was bumped from my flight 4-5 years ago for standby passenger.

B-HXG Jul 23, 2012 7:41 pm

most remarkable cancellation are all flights to Europe except DME...

but now in HK (my home), not really so windy

B-HXG Jul 23, 2012 7:55 pm

pilots of CX260 is quite naughty:p
only plane that arrived before 9am when CX said halt the service

GE90-115B Jul 23, 2012 8:36 pm


Originally Posted by B-HXG (Post 18989199)
pilots of CX260 is quite naughty:p
only plane that arrived before 9am when CX said halt the service

Well, that flight's a B747. Should be OK. Maybe it was a full load flight too which meant they probably used the weight for balance.

btw, late night departures kept on being marked on time. I think I even saw "boarding" or "gate-closing" statuses on flights like SQ2 and CX880, but as of now they are either marked as delayed to 24/7 afternoon, or cancelled. Does that mean that those flights actually made it onto the apron last night but winds were too strong and the pilots finally decided to head back to the gate?

JALPak Jul 23, 2012 9:20 pm


Originally Posted by hqly2001 (Post 18989056)
Final destination sfo. Do you thnk cx will route this bookng for me upon request or will i need to pay for this ticket myself? Counters are currently 2-3 hrs wait.

Sorry I have no idea. You can try calling CX at the same time while waiting in line...but seats might be gone by then

hqly2001 Jul 23, 2012 9:26 pm

Cx dont even pick up phone.. I think they are bombarded. 3 hrs in line and still a long way out.. Sigh.....

travelinterpreters Jul 23, 2012 9:45 pm

We will arrive in HKG this friday afternoon and have a connecting flight to BKK later that evening. Will the typhoon problems still be around at that time? thanks for the help!

JALPak Jul 23, 2012 9:47 pm


Originally Posted by travelinterpreters (Post 18989705)
We will arrive in HKG this friday afternoon and have a connecting flight to BKK later that evening. Will the typhoon problems still be around at that time? thanks for the help!

They have lowered the signal once again. YOu should be fine as long as your have a confirmed reservation. There could be some delays due to aircraft routing but shouldn't have any major problems.

midlevels Jul 23, 2012 10:20 pm


Originally Posted by JALPak (Post 18989710)
They have lowered the signal once again. YOu should be fine as long as your have a confirmed reservation. There could be some delays due to aircraft routing but shouldn't have any major problems.

I'm quite certain that by Friday all the out of place aircrafts will be back in their correct places

B-HXG Jul 23, 2012 11:27 pm


Originally Posted by GE90-115B (Post 18989397)
Well, that flight's a B747. Should be OK. Maybe it was a full load flight too which meant they probably used the weight for balance.

btw, late night departures kept on being marked on time. I think I even saw "boarding" or "gate-closing" statuses on flights like SQ2 and CX880, but as of now they are either marked as delayed to 24/7 afternoon, or cancelled. Does that mean that those flights actually made it onto the apron last night but winds were too strong and the pilots finally decided to head back to the gate?

but CX252/CX288/CX270 got diverted :td:
same as CX232/CX292 but not B747

kaka Jul 23, 2012 11:55 pm


Originally Posted by B-HXG (Post 18990045)
but CX252/CX288/CX270 got diverted :td:
same as CX232/CX292 but not B747

well if at that very moment the pilots were confident they could land the plane safely then they'd go for it. If otherwise, diversion it goes

g.yau Jul 24, 2012 4:48 am

I was on cx256 and landed right before it was level 8. The ride back to my accomadation was a nightmare, taxis and buses were full and the amount of people waiting was just crazy

IncyWincy Jul 24, 2012 7:46 am

Specific Questions about JFK
 
Someone in my family just informed that CX845 delayed by 6 hours, so it is scheduled to fly JFK-HKG at about 7.30am. I am hoping that the good folks here can assist with a couple of questions.

1. CX Diamonds can use BA First Lounge when travelling in J and bring one guest. Is that correct?

2. Is the BA Lounge 24 hours?

3. One can only phyiscally check-in with CX (give them luggage) 4 hours before flight.

Looks like cx831 cancelled these few days!
They must be cramming people into cx845 and cx841.

Pickles Jul 24, 2012 7:47 am


Originally Posted by percysmith (Post 18988910)
Just for those of us not based in HKG, we haven't had a typhoon this bad for 13 years. The signal 8 and higher warnings (essentially most employees go home and HK grinds to a halt) have been up for 15 hours and will last for another hour more. Sorry if u are caught in this typhoon and hope you get back on your way soon.

Yea, last night it was some of the scariest howling winds and rain I've ever experienced, I thought for sure the windows in my apartment would all blow out (which it happened at a number of places in town, actually) and suck me out with the pressure. It sounded so loud as if Godzilla was outside my window. It was so loud it drowned out my wife's snoring. Now, that's loud.

correctioncx Jul 24, 2012 7:57 am


Originally Posted by IncyWincy (Post 18991533)
Someone in my family just informed that CX845 delayed by 6 hours, so it is scheduled to fly JFK-HKG at about 7.30am. I am hoping that the good folks here can assist with a couple of questions.

1. CX Diamonds can use BA First Lounge when travelling in J and bring one guest. Is that correct?

2. Is the BA Lounge 24 hours?

3. One can only phyiscally check-in with CX (give them luggage) 4 hours before flight.

Looks like cx831 cancelled these few days!
They must be cramming people into cx845 and cx841.

As CX DM u can bring 2 guest in the BA f class lounge but not Concorde room
CX might do something special for j and f pax but BA lounge is not 24 hours

IncyWincy Jul 24, 2012 8:40 am


Originally Posted by correctioncx (Post 18991612)
As CX DM u can bring 2 guest in the BA f class lounge but not Concorde room
CX might do something special for j and f pax but BA lounge is not 24 hours


Goodness, seems that the BA lounge only opens at 8 am so while it is necessary to get to JFK by about 5.30 am there is no lounge. Also, this link says Emeralds can only one guest.

Q - what do passengers for the cx flight that departs JFK typically at about 9.30 am do for lounge then?

Is the info here correct?
http://www.loungeguide.net/wiki/u/Ne...urs_and_Access

Thank you.

correctioncx Jul 24, 2012 9:11 am


Originally Posted by IncyWincy (Post 18991875)
Goodness, seems that the BA lounge only opens at 8 am so while it is necessary to get to JFK by about 5.30 am there is no lounge. Also, this link says Emeralds can only one guest.

Q - what do passengers for the cx flight that departs JFK typically at about 9.30 am do for lounge then?

Is the info here correct?
http://www.loungeguide.net/wiki/u/Ne...urs_and_Access

Thank you.

If u r on cX flight u will be able to bring 2 guests as DM
The lounge should be opened before 8am as there ate some 830 flights going to LHR. That link u posted is rubbish as the lounge certainly does not close at 2200

Guy Betsy Jul 24, 2012 9:45 am


Originally Posted by correctioncx (Post 18992101)
If u r on cX flight u will be able to bring 2 guests as DM
The lounge should be opened before 8am as there ate some 830 flights going to LHR. That link u posted is rubbish as the lounge certainly does not close at 2200

I think the link presumably refers to BA lounge for BA flights and staffed by BA.
After 2200, BA lounge is contracted to CX, and welcome staff at front desk is CX. Lounge attendants are contracted and not airline personnel.

IncyWincy Jul 24, 2012 9:56 am

Thank you very much.
Now delayed further to pm (!) so there is no need to wonder if lounge open early enough!

IncyWincy Jul 24, 2012 10:01 am

Oh, just occurred to me - if CX delays a plane from departing at 1.30 am to something like 2.30 pm, don't they give out hotels and dinner vouchers? If so, how does one collect (if not already at airport)? Can one collect when one turns up at airport at the amended departure time? Thank you.

pacificboot Jul 24, 2012 10:06 am

Looking at hkairport.com, 99% if not 100% of CX/KA flights are delayed or cancelled. There are also plenty 8 hour delays.

What I don't understand is that the airport is fully functional by around 10am, where T8 was called off, and winds have died down significantly. There also wasn't thunder or lightning, but CX/KA operations haven't recovered at all! I understand that there are diversions from long-haul destinations in the morning that might contribute to lots of delay for flights operated by these long-haul aircrafts, but all the flights that were cancelled yesterday could offer enough aircrafts this morning to handle its normal operations, but it's not the case.

Can any insider tell me what is actually going on?


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