JFK major delay today
 

Looks like it is delayed by 12 hours, what happened? Does anyobody know?

Heard from a ground engineer in Vancouver that the 777-300ER (Asia World City), went AOG at Vancouver last night... apparently the plane took off and shortly after take-off, one of the bearing seal in one of the engine broke and leaking oil fumes into the cabin via the air conditioning... so the aircraft return to Vancouver... and the aircraft did not depart until 15:40 today from YVR - JFK... hence JFK - HKG is delay...

CX deploys aircraft in triangular patterns for JFK. One goes HKG-YVR-JFK-HKG, the other goes HKG-JFK-YVR-HKG. A late inbound CX888 causes CX841 to delay.

Are you serious?

How do the patterns work for 830/831?

:confused::confused: That's how it is scheduled. CX840 turns around as CX889, CX888 turns around as CX841. If you look at the schedule, CX840 would have to sit at JFK overnight in order to fly back as CX841 while CX888 would have to sit at JFK all day in order to fly back as CX889.

It is not unique. For example, some NRT flights are like this. HKG-TPE-NRT-HKG (CX450/CX505) and HKG-NRT-TPE-HKG (CX504/CX451). A delay of CX450 TPE-NRT will cause a delay of CX505 NRT-HKG.

Straight CX830/CX831. Nothing special here! :)

AFAIK, it's been like this since all flights to JFK had 77W service. Certainly the rescheduled CX888 flight times late evening arrival into and departure from YVR en route to JFK facilitated this rotation.

I once heard that out of all the 773ERs in CX, KPF is the most faulty.

Maybe this was caused by the low fly-by? :D

Based on my experience 2x with B-KPF, first time I took it, it sounded really wierd when landing. I was able to hear all those squeeking sounds from the landing gear and from the cabin. Now, I Know all planes have these squeeking sounds during landing, but that time was just unusual.

Wow, that is a speedy turnaround!

My experience on recently delayed CX888
 

Ok, it's a few days and just wanted to quickly follow up on my own experience on this long delayed CX888.

We flew from HK to YVR no problem, then on going from YVR as soon as we took off I smell burnt and apparently the FA staff too because they are going up and down trying to find the cause of it. 10 minutes later the Captain announces that for the safety for the craft they are returning to YVR for checking.

As soon as we arrived on YVR we were told to stay onboard and the ground personnel will come and check. They went up and down and took apart a couple of seats to try to locate it but couldn't, so we were ordered off the plane. To make long story short after 7 hours in waiting area we were finally told that they would put us into a hotel and the plane won't be leaving till the next day at 3 p.m. local time. Of course as soon as this is announced chaos broke loose, many people started to yell and scream at ground staff, etc. I just too my hotel sticker and left.

I was surprise that there were no meal vouchers given, and the hotel says they were not told by CX to give meal vouchers. Calling CX gives no help but that "keep the receipts and they may reimburse you", that doesn't sound right to me. So I called the Hotel Customer Service Manager instead, and she is very polite to inform me that she will call CX for me to ask what's the policy. An hour later she called and say CX agreed to pay $20 per passenger on breakfast and lunch voucher.

Got on board and took off no problem.

For the sake of free miles I sent in a complaint to MPO anyway, a polite one.

Wow, you were able to find this out. I asked the FA and she said all she knows is there was a problem and it was fixed.

Just wondering, if the smell didn't get into the aircraft and nobody notices it what would of happened? Engine fire? Plane explosion? Sounds scary.

Oh, one more thing, the ground mechanic originally say it's just "burn plastic" and there's nothing to worry about (he talked to the FA crew and the pilot), but it was the pilot that insists a more thorought check and claim that the airplane was shaking abnormally during take-off.

easily assessed by the pilot via cockpit gages and other symptoms.

The instruments are there to warn the pilot of minor problems long before they deterioate into something that could threaten the aircraft. It's indeed rare for smell alone to require anything more than a scan of other instruments, unless of course it prompts serious complaints.

If smell did not get into the aircraft... the pilot will learn about it from the higher than normal engine oil consumption of that engine.. so no explosion or engine fire or anything as dramatic as what you think it might or might not happen.

Don't rely on cabin crew to give you answers on mechanical issues .. or delays. They know nothing...

I was once assured by the F cabin crew that due to a late departure from YVR to JFK that my connecting flight would be notified of our delay and that I shouldn't worry.

Of course when I arrived in JFK, UA had no idea that I was delayed and they had closed the counter. Lets just say that I was first out the aircraft, through immigration, customs and at the UA check in counter in 10 mins! Good thing both CX and UA use Terminal 7 in JFK, and since I was travelling in F on UA as they reopened the counter to take me on for my flight to LHR!

Heh heh, reminds me of a trip I took a long while back on Northwest (when our company was small and we travel cheap). Our flight from TPE to Tokyo was delayed for 2-3 hours, apparently there are at least 20 passengers on this flight that is destined for USA. Northwest actually ordered the plane in Tokyo to wait for us rather than leave us behind, put us in hotels with meals, and take the flight next day. Needless to say when we get on board some Y passengers started to murmured under their breathes: "so these are the mother F----- that we are waiting for..."

May i know which particular date you flew on ? Thanks

I hope KPL (Oneworld Livery) wont have this problem too.

Seems like a pretty expensive piece of equipment to have hanging around on the books if it is truly "rarely in service." Do you have any source or data from which you gleaned this information?

That's not true. Just because I mentioned KPF being faulty (and this was from a reliable source) doesn't mean it spends its days in a hangar.

KPF has been doing an average of about a flight a day. A quick look into spotters will tell you that as well.

840->889 and 888->841 are indeed the correct turnarounds. Back when the 74A was doing 888/889, one of the 77A would arrive as 840 where the aircraft would overnight in JFK before flying back the next morning as 841. Thus with only several hours in between 888/841 and then later in the evening with 840/889, they are having better aircraft utilization.

Uhh , ok.

I think someone should stop saying something without valid proof and / or personal experience. We probabaly have enough of those in CX / HK forum. Different Views are always welcomed but not pure speculation.

Regarding the bumpy aicraft I think Boeing has some sort of warranty / maintainece plan attached to it. As airline business you always have to plan ahead for additional plane to replace faulty ones which need AOG (Aircraft on Ground) maintainece or (A-D) checks. When it is at outport it's always another story.

From this it teach me to buy travel insurance everytime. It become handy when it comes to tech issues

We were supposed to fly on a delayed CX 841 on Oct 7th. While on the way to the airport received a text message that the flight was delayed and scheduled to depart at 1:20AM. Shortly after another text message with the new departure time at 10PM. We were booked in F. Upon arrival at the airport we were booked on ANA in F to NRT and then on NW in C to HGK. There was no availability in C on CX at that time. Once we arrived in NRT we were rebooked to CX 505, which was subsequently canceled (first delay 2/2 cleaning, then engine problem, then air conditioning problem). We got on the plane at 8:40pm, left the gate, but came back shortly after due to recurrent AC problem. Got off the aircraft and boarded another one at 10:30pm. Left the gate again, but returned shortly after 11pm due to curfew at the airport. Went to hotel and departed the next day at 11am. Unbelievable!!! Never CX again!

Seems you are too lucky to catch both well published delay ... I think you should file an complain and you probably get something serious in return...

Is this the first leg of your RT trip ? I hope the return trip HKG --> JFK amaze you.

Yes, it was the first leg, returning in 10 days, hopefully with no major troubles. Yes, I am planning on writing them up and filing a complaint.

I doubt the complain would be useful since CX has tried to fly the PAX to his destination, and tried to arrange hotel for overnight stay, though much time is wasted in the delay. (I will leave the delay part to my travel insurance.) These unfortunate events are really unforeseeable and unpredictable, you wouldn't want to fly a bird that is known to be leaking right? I guess the compensation won't be too high, hey, but who knows if your original ticket is booked in F?

I hope no one would swear not to fly CX again... Its really not their fault and CX is still quite dear to us in term of service right?

Last to ask, would you complain if you were in my situation when a KA 330 2 class config departed in a full load, originally only 1 PAX was booked in J and Y was very much oversold? (All the Marco Polo Club members including me were sitting in Y, because I have seen them in the lounge! Plane was delayed for 1 hour and supposedly those who has the access to the lounge will stay in the lounge. How could the J be filled up later with us all in Y? AND, I was the only Gold member and the rest were Silver. Unless those in front are Diamonds who checks in later...) I guess many would want to file a complaint in this case.. haha

it was not only JFK-HKG flight. It was also NRT-HKG flight. They knew perfectly well that they would not be able to depart after 11PM from Narita. This additional confusion/delay could have been cut to minimum, canceling the flight and putting people in the hotel earlier. We did not get to the hotel till 2AM. The Nikko hotel has no restaurants open 24 hrs. No room service. No food since early evening till morning. They announced after the first return to the gate that the dinner would be served shortly and after that we would switch to another aircraft. That did not take place. They completely failed and caused this inconvenience 2/2 their bad management. No doubt about it. They are at fault here and should appropriately compensate passengers.

+1. If you watch, you'll see that the person who posted this particular fabrication has this problem somewhat regularly.

I'm deeply sorry for you experience and I think you have made your points. May be they thought the last flight was able to make it because in the boarding usually last about 30min and this time, all PAX were at the holding area. I believe they are also trying hard and cracking their brains to send the delayed PAX back to HK but given the amount of work in hand and the non-stopped updates of the worsening of the situation, they were overwhelmed...