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Old Jul 18, 2018 | 1:41 pm
  #1  
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CATSA baggage inspection

First time I have ever encountered this - arrived home from YYT and when opening checked bag there was a
" Notification of Checked Baggage Inspection" telling me that CATSA had " conducted a search, no item removed".

While I have experienced this in the U.S. with TSA ( although I thought I always had the right to be present during the search),
this is the first time I have ever encountered this with CATSA. Do we not have a right to be present if and when
they are opening our luggage? I don't know if this was a random inspection, or if they were checking out something
that showed on the screen. In all other countries, if something showing on the screen requires a physical inspection,
I have always been present.
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Old Jul 18, 2018 | 2:02 pm
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Exclamation

As this is a Canada topic rather than an Air Canada or Aeroplan topic it's been moved to the Canada FT forum for further discussion.

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Old Jul 18, 2018 | 2:22 pm
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Originally Posted by IluvSQ
Do we not have a right to be present if and when they are opening our luggage?
No.

Originally Posted by IluvSQ
I don't know if this was a random inspection, or if they were checking out something that showed on the screen.
Most searches are random.
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Old Jul 21, 2018 | 9:58 am
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As above, it's normal.
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Old Jul 23, 2018 | 5:45 pm
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Ive not even gotten a note that its been searched in recent years. But clearly it has been when the padlock is missing and its been badly repacked.
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Old Jul 24, 2018 | 7:05 am
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Originally Posted by jc94
Ive not even gotten a note that its been searched in recent years. But clearly it has been when the padlock is missing and its been badly repacked.
I know that certain items of mine will turn up on x-ray requiring an additional visual check. It is expected as the latch showed it was opened with the key and poorly repacked.
20 flights out of YYZ annually I have never received a note like the American TSA's.
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Old Jul 24, 2018 | 11:15 am
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Originally Posted by jc94
Ive not even gotten a note that its been searched in recent years. But clearly it has been when the padlock is missing and its been badly repacked.
I would have thought you would have figured out by now to buy a TSA approved lock jc94. No need to have them cut and throw away your lock every time. If it is a TSA approved lock, they have a key to open it and will put it back on after inspection.


Amazon Amazon

The little 6 sided, red and white symbol indicates a TSA approved lock.
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Old Jul 24, 2018 | 4:06 pm
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Originally Posted by dulciusexasperis
​​​​​​..
If it is a TSA approved lock, they have a key to open it and will put it back on after inspection.
...
[SARCASM ON]
They do? That's news to me.
aidy likes this.
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Old Jul 24, 2018 | 9:21 pm
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Thats my point. I do keep buying official TSA locks and they keep being cut off.

Once and only once a few years back YYZ SFO they cut it off and out a gold one back on in its place with the same code. That one then got cut off YYZ LHR last year. On the way back I lost another brand new one.

Maybe I shouldnt bother! I brought a pack of three last year, have one left.
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Old Jul 25, 2018 | 8:15 am
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Huh, well that's news to me jc94. The whole point of the approved locks is so that they can be removed without cutting them and put back on. So my question then would be, why are they cutting them off? Does anyone have an answer to that question?
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Old Jul 30, 2018 | 4:46 am
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Originally Posted by dulciusexasperis
Huh, well that's news to me jc94. The whole point of the approved locks is so that they can be removed without cutting them and put back on. So my question then would be, why are they cutting them off? Does anyone have an answer to that question?
I asked the same question to one staff member in Pearson.
He told me that yes it happens often, and main reason is because many of his coworkers are just lazy. His advice was - never lock those approved locks when on the plane.... Use them for when in hotel etc.
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Old Aug 2, 2018 | 7:20 am
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Originally Posted by vlad353
I asked the same question to one staff member in Pearson.
He told me that yes it happens often, and main reason is because many of his coworkers are just lazy. His advice was - never lock those approved locks when on the plane.... Use them for when in hotel etc.
Shocking. To me these people should be put on notice for failing to do their jobs. I dont get how its faster to cut a lock off vs inserting a key either.

We pay a premium for these locks. Somewhere in YYZ theres an unmarked grave.
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Old Aug 2, 2018 | 8:33 am
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Originally Posted by jc94


Shocking. To me these people should be put on notice for failing to do their jobs. I don’t get how it’s faster to cut a lock off vs inserting a key either.

We pay a premium for these locks. Somewhere in YYZ there’s an unmarked grave.
Not just YYZ.
TSA and CATSA staff can get away with it as the number of people complaining is low. There is no TSA at baggage claim. The airline will say it is a TSA CATSA issue so they are clear. There is also no way of proving beyond absolute doubt that you had a lock on there and it was cut off.
These staffs are too lazy to walk over to get the TSA master key. I have seen TSA agent in uniform at EWR during their break at the food court playing around with their cutter so they are carrying them just for the fun of irritating travellers.

Maybe they are offered $X per lock that they destroy and a replacement needs to be purchase?
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Old Aug 6, 2018 | 6:25 am
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Those guys are anonymous so no responsibility. There is one security guy in Pearson (or maybe more than one) who enjoys opening the bottles of shampoo and other cosmetics, trying them and then not closing properly so the stuff is leaking all over. He also likes to wipe his hands with clothes from the suitcase. What a great person.
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Old Aug 18, 2018 | 3:48 am
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These guys are crooks and the whole organization needs to be investigated for this type of thing. Cutting off TSA locks? Height of ineptness.
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