MASSIVE Catering Changes.
 

I will not copy and paste the internal communication, as that would be wrong, but I think you all need to know...

August will see some massive changes to the catering, mainly effecting the Short Haul operation, but also with some changes to Long Haul offerings.

On Short Haul, after the breakfast service time, that finishes at 10:00AM, the catering on all Domestic, Band 1, 2 and 3A flights will be reduced to biscuits and skybites. From my understanding of the communication, there will be no more sandwich packs offered at lunch and dinner time.
They are also going to review the contents of the alcohol bars, so you may see some drinks being removed.

There are some Band 3, which they have labeled as Band 3B, which will still get the sandwich boxes, as they state that the longer flights still need to have more catering.

Club Europe Band 2 flights will now be provided with a smaller tray, removing the pudding and placing chocolates on the tray instead.

Club World will have a reduced second meal service on flights less than 10 hours, but an "enhanced" club kitchen, whatever that will entail.

World Traveller tuck boxes will be removed on flights less than 10 hours. The small bottle of water on the WT tray will be removed and replaced with a water cup-let.

Not good news at all.

So much for being a full service airline in short-haul :rolleyes:

And dehydrating the longhaul Y passengers even more?!

what a surprise, we should all have seen this coming.

At least the free booze remains. ^

Oh yuck.

Not a good thing indeed.

So, in summary no more food in shorthaul Y.

BAD BAD BAD BAD. BA - are you listening - do you now realise that there is ZERO product differentiation between yourself and the Lowcos? Oh, other than the Lowcos fly brand new, clean aircraft...to time?

And they are cheaper.

A smaller tray in CE between CDG and LHR ? How is that possible ?

On the ACC route, there isn't a huge amount, it's either roasted vegetables or a couple of sandwiches and a bakewell tart. How much less?!

Water cup-let is back to the old days? isn't it?

Agreed, many thanks to bringing it to our attention :td:

:eek: that's pretty poor. Oh well, I have to go to Plane Food or Itsu to pick up food for short flights out of LHR then. Pity they can't offer optional extra food, considering that there's hardly anything to buy to take on board at CDG T2F etc.

Is Band 4 CE affected in any way? I'd be pretty annoyed if they reduced catering in any drastic manner on that route. Being 3+ hour flights, I would really like to see a decent level retained.


As for the water cup on WT... thank goodness I don't do WT but still, I want a cap on my water, thanks very much, I prefer not to have it in a cup that I would knock over unless I have a tray out all the time on a long haul flight. (I guess this will mean I'd buy a bottle of water at the airport if I were flying WT.)

It's not that I'd starve if I don't get fed on those flights. But I do feel that it's going in a wrong direction - semi-LCC-isation of BA through over-aggressive cost-cutting attempts does not sit well with me. I choose to pay extra fly BA to avoid LCCs, if it turns into something similar to LCCs, what's the point in paying extra? If they want to become an LCC, they should have kept Go.

Next they'll be charging for exit row seats (like QF started doing, eww).

Really a very poor show, and BA know how much customers have appreciated the additional offerings on the second CW service (starting with the "Cornish pastries" :p).

Next step of course will be BOB, no doubt "due to customer feedback requesting additional meal options in shorthaul Traveller". But oh wait, at least you can head to Club Europe for something substantial to eat and a bit more space. Oh wait, no you can't now can you.

As warmly welcomed as Beckham's return to LA. :td:

It's a real disgrace and our service is really going down the drain. Look at the changes in First and Club and what the feedback has been like (fortunately I'm senior enough to always work in the back). There's also a rumour (?) that the pretzels will be removed.

My rabbit's delight incident occurred in CE between CDG and LHR. I wonder how they can reduce that? Newborn rabbit's delight, served on a petri dish?

Given that the current offering consists of what might best be termed as 'half a butty' I presuming the 'enhancement' will be birdseed then. Plus (making its return) 'something sweet, something shite' in the Club Kitchen. :rolleyes:

I don't blame them for cutting back on shorthaul grub. Low fares and fancy lounges means something has to give. At least I know BA will look after me if the flight gets cancelled unlike some lowcos.