Originally Posted by Raffles
(Post 6790035)
In general, FT history shows that people who book errors for 2-3 days are allowed to keep their bookings, but people who take the p*ss get a full cancellation .......
Of the most extensive bookings with which I've been familiar (or gotten in on) -- I'm thinking of people who booked months upon months at $0.01 - $20/night -- they had no more or less issue with getting their bookings honored than others where the hotel didn't have months upon months of bookings at dirt-cheap rates. I've yet to discern a pattern but have only gotten in on a handful or two of these "specials". That said, my gut feeling is that LeMeridien deal won't be honored regardless of how many no-shows there are likely to be on these glitch rates. Hopefully, I'll be wrong. :) |
Originally Posted by Meerkat
(Post 6793030)
Am I the only one who thinks that trying to take advantage of a ridiculously obvious data-entry error is somewhat pathetic? I mean, it's a bit of a giggle I grant you, but no doubt there'll be people up in arms (or in court) when Starwood tries to ask the not unreasonable question: "why would we, an American company, price hotel rates in Thailand in Ugandan Shillings?"
What's happened to us? |
Originally Posted by ajinlondon
(Post 6791395)
just so you know - i got it to price 3 mins ago
No, managed to find some, even a Villa for a few nights... What to do, what to do..... |
Funny Update:
http://www.flyertalk.com/forum/showp...&postcount=480 :D Serious Update: http://www.flyertalk.com/forum/showp...&postcount=489 :eek: Seems like a cop-out from Starwood to me. As far as I'm concerned, I have a contract and Starwood are obliged to fulfil their side of the contract. End of. |
Originally Posted by More Champagne Sir?
(Post 6808103)
Serious Update:
http://www.flyertalk.com/forum/showp...&postcount=489 :eek: Seems like a cop-out from Starwood to me. As far as I'm concerned, I have a contract and Starwood are obliged to fulfil their side of the contract. End of. |
Originally Posted by Raffles
(Post 6808220)
$50 per night seems like a good deal to me!
MCS? although you are right about the fact that there is a contract, there is something in law about Mans Rea (I think thats how you spell it) - means 'in guilty mind'. It could be argued that we have acted in this way here, as I certainly would not have booked it should it not have been for the rate that we got. |
Originally Posted by ba bob
(Post 6808251)
MCS? although you are right about the fact that there is a contract, there is something in law about Mans Rea (I think thats how you spell it) - means 'in guilty mind'. It could be argued that we have acted in this way here, as I certainly would not have booked it should it not have been for the rate that we got.
I know you guys are right and $50 does sound fair, but, well, it's not fair!! How come when we book a non-changeable fare on spg.com and then need to change it, they don't want to know? :rolleyes: Oh, and regarding Mans Rea, does that mean I'm committing an offence everytime I buy two packs of pringles when they're on BOGOF? I wouldn't have bought the pringles if they weren't on that deal... ;) |
Originally Posted by Meerkat
(Post 6793030)
Am I the only one who thinks that trying to take advantage of a ridiculously obvious data-entry error is somewhat pathetic? I mean, it's a bit of a giggle I grant you, but no doubt there'll be people up in arms (or in court) when Starwood tries to ask the not unreasonable question: "why would we, an American company, price hotel rates in Thailand in Ugandan Shillings?"
What's happened to us? |
Originally Posted by Meerkat
(Post 6793030)
"why would we, an American company, price hotel rates in Thailand in Ugandan Shillings?"
This was seemingly a case of UGX being next to USD in the currency listing selection. Human error, that is. Too bad that doesn't as systematically apply to those customers who try to cancel mistake bookings made through an American company for EUR-denominated hotel rates in Africa. :eek: |
Originally Posted by More Champagne Sir?
(Post 6808103)
Serious Update:
http://www.flyertalk.com/forum/showp...&postcount=489 :eek: Seems like a cop-out from Starwood to me. As far as I'm concerned, I have a contract and Starwood are obliged to fulfil their side of the contract. End of. Given that SPG could have (unwisely) turned around and cancelled your reservation because it was clearly a pricing error, what they've offered is in my mind as good as if they'd honoured the error rate. |
$50 a night for the Royal Suite (as some have booked) sounds like a great offer to me!
|
Originally Posted by jhm
(Post 6808617)
$50 a night for the Royal Suite (as some have booked) sounds like a great offer to me!
|
Originally Posted by GUWonder
(Post 6808638)
Has Starwood or the hotel itself yet said that the $50/night rate is for the suites and villas? No.
We are prepared to offer you a rate of $50 USD per night for your reservation beginning Friday 8 December, limited to your current reservation. |
And $50/night for the regular rooms isn't much of a great offer. If SPG honour their mistake by giving Deluxe rooms at $50 a night when the rate is usually $150, you should snap their hands off. To expect more is a tad unrealistic, don't you think?:confused: |
Originally Posted by Arandora
(Post 6808744)
$50 a night for a fabulous 5* resort on a fantastic tropical beach isn't much of a great offer!!! C'mon!!!! ....... and people expecting to get the Royal Villa (and there's only 1 of them!) for that and then complaining they might only get an "ordinary" room. There are only two 5* resorts in Khao Lak (remember the area in Thailand that suffered most in terms of death and destruction by the Tsunami?). The other is more expensive and you won't get a 3* for $50 in High Season!
If SPG honour their mistake by giving Deluxe rooms at $50 a night when the rate is usually $150, you should snap their hands off. To expect more is a tad unrealistic, don't you think?:confused: Even before the tsunami, the hotel was getting paid c. $50 for a good number of regular rooms at the property at various times of the year. It may even still be the case for a number of rooms. [And yes I remember the tsunami. After all, Sweden lost quite the number of people and it was all the news here with friends looking for family and friends and then having to plan their funerals.] |
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