Jan 9, 2021, 4:15 am
Last edit by: orbitmic
Complimentary offerings
Euro Traveller: water and an ambient snack (eg. cereal bar in the morning, packet of pretzels rest of the day)
Club Europe: full food and bar service
Speedbird Café
Pre-ordered food and beverage service on BA mainline short haul flights, begins 20 January 2021. Available to passengers travelling in Euro Traveller and Club Europe. Items must be be ordered online - minimum 12 hours before departure on services from London, a minimum of 24 hours from outstations. Some flights to London have a longer lead time of 30 hours - see night-stop info below.
Order online via the High Life Shop
Speedbird Café Menu
List of night-stop flights which require the longer 30 hour lead time for orders
Noteworthy information:
Pre-order only: no additional product will be loaded for sale on board and therefore no trolley service or printed menus
Crew will have new TourPOS devices for confirming delivery and taking pre-orders for future flights
Complimentary service first, then delivery of pre-orders. These will be assembled by crew - food delivered in paper bags, drinks by tray.
Not possible to earn or spend Avios on Speedbird Cafe however this option will still be available for Highlife Shop orders
Mainline only
Euro Traveller: water and an ambient snack (eg. cereal bar in the morning, packet of pretzels rest of the day)
Club Europe: full food and bar service
Speedbird Café
Pre-ordered food and beverage service on BA mainline short haul flights, begins 20 January 2021. Available to passengers travelling in Euro Traveller and Club Europe. Items must be be ordered online - minimum 12 hours before departure on services from London, a minimum of 24 hours from outstations. Some flights to London have a longer lead time of 30 hours - see night-stop info below.
Order online via the High Life Shop
Speedbird Café Menu
List of night-stop flights which require the longer 30 hour lead time for orders
Noteworthy information:
Pre-order only: no additional product will be loaded for sale on board and therefore no trolley service or printed menus
Crew will have new TourPOS devices for confirming delivery and taking pre-orders for future flights
Complimentary service first, then delivery of pre-orders. These will be assembled by crew - food delivered in paper bags, drinks by tray.
Not possible to earn or spend Avios on Speedbird Cafe however this option will still be available for Highlife Shop orders
Mainline only
New High Life Café catering on BA short haul routes
Jan 14, 2021, 5:55 am
#196
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Jan 14, 2021, 7:19 am
#197
Join Date: Oct 2019
Programs: BAEC Silver, Volare Executive / Skyteam Elite+
Posts: 672
I wonder if the decision to not allow at least drinks to be bought on board will be monitored and potentially reviewed if sales are low? I can see the rationale for reducing wastage but I for one would never pre order a G&T sober but have succumbed a few times on board after having a couple in the lounge and wanting to continue. I’d imagine the margins on alcohol are significant...
Overall though this is a big improvement and the food looks very tasty, I can see myself ordering food on longer flights at meal times. Shame the breakfast options are so limited, I would have thought the preorder stipulation would have enabled a widening of options not a restriction to a muffin or porridge...
Overall though this is a big improvement and the food looks very tasty, I can see myself ordering food on longer flights at meal times. Shame the breakfast options are so limited, I would have thought the preorder stipulation would have enabled a widening of options not a restriction to a muffin or porridge...
Jan 14, 2021, 11:40 am
#198
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,613
Brewdog doesn't massively rock my boat, always comes across as slightly disappointing and over hyped. It reminds me of Brooklyn Brewery, which at the outset was great, and now is so disappointing that I wouldn't consider buying it (the European version is brewed somewhere in Sweden, which you'd think would make it taste even better than the Brooklyn version, but it doesn't, the bite among other things has gone). As usual, when these companies get taken over by some of the biggest PeePeeWater brewers on the planet (as Brooklyn did, not sure about Brewdog) they go right downhill.
Jan 14, 2021, 12:11 pm
#199
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,622
That would be misleading. And you don't have to be misleading, as McDonalds Canada candidly showed:
https://www.youtube.com/watch?v=oSd0keSj2W8
https://www.youtube.com/watch?v=oSd0keSj2W8
Jan 15, 2021, 3:08 am
#200
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,179
Given LH group don't give status customers on light fares seat selection until general check-in, plus will soon have BoB, it is cheering that BA for a change is exceeding their offer. I like LH group airlines (especially OS and LX), but as Brit, it is nice to have BA coming out ahead for once on SH Y service.
Jan 15, 2021, 3:40 am
#201
Join Date: Apr 2009
Location: Vienna
Programs: BAEC Gold, TK E+, LH Sen, Accor Plat, Base level: AF, AS, DL, Hilton, IHG
Posts: 194
Um, no: the LH/OS/LX (free) offering will still be a bottle of water and a snack, just like BA. The rest is very similar, I would expect that AF/KL will do the same in the course of the year. The BA version of preorder BoB is a nice idea from an inventory and waste reduction bean counter perspective, but I'm sure its going to backfire. Some years ago I flew to HRG on Condor and preordered warm meals with drinks for the family (about 15€/person) in advance. Sure enough, all was delivered about 10min after takeoff, with a choice of drinks and a bottle of water. Neighboring pax immediately asked if they can order that too and the FA told them to wait for their turn when the trolley came. Of course by then the good stuff was sold out and the family next to me bought candy and drinks for about 80€ to make up for the disappointment. When collecting the trash I jokingly asked the FA about this and she said they probably make no money on the warm meals but the ancilliary sales from the surrounding pax were always crazy.
Jan 17, 2021, 6:52 am
#202
Join Date: Mar 2012
Programs: UA 1K, BA GGL/CCR, TK Elite Plus, Marriott Gold4Lyfe, HH Diamond, Avis PC, Hertz PC, Tesco Blue
Posts: 270
I did have a good giggle on page 12: Enjoy hot chocolate with complimentary marshmallows.
I had to read it again. Did they mean "complementary?" Or were they worried that we'd think someone would be charging an additional fee per marshmallow? Oh I should keep quiet and not give any ideas!
I had to read it again. Did they mean "complementary?" Or were they worried that we'd think someone would be charging an additional fee per marshmallow? Oh I should keep quiet and not give any ideas!
Jan 17, 2021, 12:24 pm
#203
Suspended
Join Date: Jan 2020
Location: DE
Posts: 265
I do agree with oliver2002, though, that the window required for pre-ordering the paid stuff does create issues. Not just in case of IRROPS, but in general for everyone changing flights at short notice.
I can only speculate but I would imagine BA will bring back some BoB without pre-order requirement once the covid pandemic is over. The pre-ordering helps to reduce customer-flight attendant interaction right now. But pre-ordering is bad long term, as it surely kills off a decent amount of impulse buys.
Jan 18, 2021, 12:13 am
#204
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,179
Since neither BA or LH/OS/LX have actually started the service its really difficult to say who will have the bigger snack 
Jan 18, 2021, 1:49 am
#205
Suspended
Join Date: Jan 2020
Location: DE
Posts: 265
So I can't speculate? Certainly looks as if BA will essentially stick to the current offering when it comes to the free-as-in-beer part. So a bag of crisps or a granola bar and a cookie or something. LH group mentioned only a bottle of water in the press release. It doesn't mention a snack at all! It's just from inofficial statements by LH staff that I infer there will be a small sweet. And it stands to reason that it will be like the 14 g mini piece of chocolate in red wrap for LX and the same thing in yellow wrap for LH.
Jan 18, 2021, 5:12 am
#207
Join Date: Feb 2012
Location: London, UK
Programs: BA Executive Club Blue
Posts: 969
Jan 18, 2021, 10:57 am
#208
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,545
I did have a good giggle on page 12: Enjoy hot chocolate with complimentary marshmallows.
I had to read it again. Did they mean "complementary?" Or were they worried that we'd think someone would be charging an additional fee per marshmallow? Oh I should keep quiet and not give any ideas!
I had to read it again. Did they mean "complementary?" Or were they worried that we'd think someone would be charging an additional fee per marshmallow? Oh I should keep quiet and not give any ideas!
Jan 19, 2021, 2:20 pm
#209
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
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Austrian Airlines had a deal at a special counter in VIE airport where you could order a Do&Co meal for your onward flight while in transit at VIE. I'm not quite sure how that worked, vaguely seem to recall a 45 minutes cut off but I'm not sure. I didn't bother ordering one for my short VIE-DUS flight and just stayed with the basic catering but I'm sort of wishing I had tried it now.
Jan 19, 2021, 3:48 pm
#210
Join Date: Aug 2003
Location: London, UK
Programs: bmi DC, BAEC
Posts: 1,108
Austrian Airlines had a deal at a special counter in VIE airport where you could order a Do&Co meal for your onward flight while in transit at VIE. I'm not quite sure how that worked, vaguely seem to recall a 45 minutes cut off but I'm not sure. I didn't bother ordering one for my short VIE-DUS flight and just stayed with the basic catering but I'm sort of wishing I had tried it now.
Really can't see the attraction of ordering a meal in advance from BA - especially with the range of options at T5 (normally).
[not my review]
https://flyanddine.boardingarea.com/...icnic-baskets/