787 state of disrepair
#16
Join Date: Apr 2018
Programs: BAEC Gold
Posts: 267
I have had a total of four flights on 787-9s, the oldest of which being 4 months at the time. Three flights had issues with the screens in Club not staying out, one flight had a toilet door that would not stay closed when not locked (not pleasant when sitting in 7E) and all four had toilets with defects causing them to constantly flush. Combined with the idiotic window shading system, these have just made me go out of my way never to fly on 787s.
#18
FlyerTalk Evangelist
Join Date: Dec 2008
Location: Home: East Mids UK - Work (Base): Accra, Ghana.
Programs: BAEC: Silver - Marriott: Titanium
Posts: 12,086
The things were in a state within a few months... Cheap cheap lightweight materials which are completely unfit for purpose for the amount of people using them. Poorly made and fitted and easily broken.
I did some of the EASA proving flights at Manston, and could see the wear on the planes before they had even entered service. One of the biggest problems were the fold down bulkhead sections below the lockers. Terribly made and installed, misaligned locking pins which meant they had to be wiggled to get them to lock, which ended up damaging the casing around the mechanisms, very flimsy door hinge mechanisms and bin flaps etc.
Just a pain in the behind.
I did some of the EASA proving flights at Manston, and could see the wear on the planes before they had even entered service. One of the biggest problems were the fold down bulkhead sections below the lockers. Terribly made and installed, misaligned locking pins which meant they had to be wiggled to get them to lock, which ended up damaging the casing around the mechanisms, very flimsy door hinge mechanisms and bin flaps etc.
Just a pain in the behind.
#19
Join Date: Oct 2012
Location: Helvetia
Programs: AS; BA Silver; UA; HH Gold; Sprüngli Connaisseur
Posts: 2,912
Other things such as floor panels and bulkheads are considered 'structures', that is, part of the actual loadbearing structural framework of the aircraft.
#20
Join Date: Jul 2017
Programs: All the usual suspects
Posts: 342
The flappy IFE screen in the E seats of club are pretty irritating, but most crews and regular passengers have figured out a workaround for this adapting easily available resources. My own choice is the club class menu which has a degree of stiffness when folded that seems to work well
#21
I disagree, NH got the first Dreamliners and they keep them in great shape inside. Of course it's Japan, where they are pretty committed to that sort of thing.
the jal FA would probably hide and cry if they found a product even to a tenth as dirty as BA J or F
#22
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,533
IFE screen had red wine stains. Cleaning is still a weakness for BA
The floor was stained and lots of trapped dirt
Red wine stain on table storage
Red wine stains on walls and carpet
#26
Join Date: Feb 2011
Location: London
Programs: BA Silver, ZSL Silver
Posts: 2,552
Out of interest, did anyone listen to this NY Times Daily episode about Boeing last week?
https://www.nytimes.com/2019/04/23/p...harleston.html
https://www.nytimes.com/2019/04/23/p...harleston.html
#28
Join Date: Mar 2003
Location: Sussex by the Sea
Programs: BA Silver, for now at least...
Posts: 580
On a flight to AUH before Easter we had one completely broken seat in Club, one IFE screen that wouldnt lock in the viewing position (flapping everywhere) and duct tape everywhere. Seriously unimpressive, but 80,000 miles compemsation (received within 24hrs of notifying BA) were appreciated.
#29
Join Date: Mar 2008
Location: Around somewhere
Programs: Gold, Some red card and some hotel cards.
Posts: 709
There are quite a few reports floating around the internet saying that quality at Boeing has suffered recently. Seems quite a few employees reporting such after the 737Max grounding and the investigations into Boeing taking place.
#30
Join Date: Feb 2009
Programs: Mucci, BA, Hilton.
Posts: 1,158
Such things happen when you use the cheapest leather possible.