TPA-LGW Cereal Mistake
Nov 30, 2018, 8:56 am
#1
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TPA-LGW Cereal Mistake
This story popped up on my google this afternoon:
https://www.thesun.co.uk/travel/7860...ur-500-flight/
Got to say that I think I would be pretty annoyed too if that was served in WT+ as breakfast. Perhaps it's supposed to only be a snack, and of course perhaps there was something else offered and declined. But the BA spokesperson seemed fairly resigned to the fact, and so I was wondering whether this is to be expected as fairly typical on an 8-hour WT+ flight?
https://www.thesun.co.uk/travel/7860...ur-500-flight/
Got to say that I think I would be pretty annoyed too if that was served in WT+ as breakfast. Perhaps it's supposed to only be a snack, and of course perhaps there was something else offered and declined. But the BA spokesperson seemed fairly resigned to the fact, and so I was wondering whether this is to be expected as fairly typical on an 8-hour WT+ flight?
Nov 30, 2018, 8:58 am
#2
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I saw this earlier today too. The one piece that really annoyed me as it was either a result of ignorance or mis-information was
When Sun Online checked the British Airways website, similar flights for the same time next year cost £515 single from Tampa to the UK.
Nov 30, 2018, 9:01 am
#3
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Ha yes the pricing bit annoyed me too. In the same way that the press always reports BMW/Audi etc prices (or at least allusions of expense) even if the car involved in the story was 20 years old.
Nov 30, 2018, 9:14 am
#4
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Nov 30, 2018, 9:25 am
#5
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Yup, I too had a similar breakfast offering in WT+ MIA - LHR this summer. My wife's GF offering was even worse. Complained, and got 2000 Avios per pax. Meh. The main meal was unappealing too.
One thing I did take notice of in this story, was that WT was refurbished in this instance, but WT+ was not ? I'm actually booked for Tampa next summer, and am also WT out, WT+ return. Is WT+ really not refurbed on the LGW 777 fleet ? I just assumed the whole aircraft was refurbed ? I used 100,000 Avios to upgrade the 4 pax on the booking !!!
One thing I did take notice of in this story, was that WT was refurbished in this instance, but WT+ was not ? I'm actually booked for Tampa next summer, and am also WT out, WT+ return. Is WT+ really not refurbed on the LGW 777 fleet ? I just assumed the whole aircraft was refurbed ? I used 100,000 Avios to upgrade the 4 pax on the booking !!!
Nov 30, 2018, 9:30 am
#6
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Yup, I too had a similar breakfast offering in WT+ MIA - LHR this summer. My wife's GF offering was even worse. Complained, and got 2000 Avios per pax. Meh. The main meal was unappealing too.
One thing I did take notice of in this story, was that WT was refurbished in this instance, but WT+ was not ? I'm actually booked for Tampa next summer, and am also WT out, WT+ return. Is WT+ really not refurbed on the LGW 777 fleet ? I just assumed the whole aircraft was refurbed ? I used 100,000 Avios to upgrade the 4 pax on the booking !!!
One thing I did take notice of in this story, was that WT was refurbished in this instance, but WT+ was not ? I'm actually booked for Tampa next summer, and am also WT out, WT+ return. Is WT+ really not refurbed on the LGW 777 fleet ? I just assumed the whole aircraft was refurbed ? I used 100,000 Avios to upgrade the 4 pax on the booking !!!
The return in Wt+ was an urn-refurbished B777.
Nov 30, 2018, 9:35 am
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Nov 30, 2018, 9:49 am
#8
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In response to the OP, yes, this would appear to be the standard breakfast offering. In my case it was a nutty/oat bar with the consistency of a house brick, that led me to worry I may break my teeth on it or lose a filling. I declined. Some fruit, or yogurt would have been more appropriate I thought. At least the coffee was decent...........
We complained on board to the CSM also, who brought my wife a fruit platter from F, as we were right behind F in WT+ (747).
Nov 30, 2018, 9:57 am
#9
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OK .. But isn't £1k about right for a UK-US return? I know you can get it cheaper, but they can also be a lot more expensive.
Nov 30, 2018, 1:14 pm
#12
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I was quite amused by the quote from BA defending their catering though:
Just how much variety can you get in a mass-produced cereal bar, for goodness sake? 
(BA) continued: "Feedback is always passed on to our catering teams who check the quality of the food we serve on board every week.
Nov 30, 2018, 1:58 pm
#13
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I love how this thread started as a demonstration of BA yet again degrading the quality of the service and instantly turned into whether the cost of the flight was reported accurately or whether it was a refurbed triple or not, like those are the important issues here.
Nov 30, 2018, 3:52 pm
#14
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I don't think it's a secret that having slightly improved the WT offering and not yet the WTP offering - that's due to be unveiled fairly soon I think - there are some glitches. And the biggest one is that arguably the East Coast to UK overnight flights have better breakfasts in WT. That wouldn't apply to the main departure meal, nor in the UK-USA direction, but I hope that any future announcement on WTP catering will take that into account.
Nov 30, 2018, 4:54 pm
#15
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I don't think it's a secret that having slightly improved the WT offering and not yet the WTP offering - that's due to be unveiled fairly soon I think - there are some glitches. And the biggest one is that arguably the East Coast to UK overnight flights have better breakfasts in WT. That wouldn't apply to the main departure meal, nor in the UK-USA direction, but I hope that any future announcement on WTP catering will take that into account.