FRA this morning....
Oct 7, 2018, 3:09 am
#16
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
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Posts: 17,915
Hi,
The Cathay lounge is OK ( 2 seating areas) with breakfast items and they started putting out hot items around 10am. It could get busy prior to the Cathay flight 1250 IIRC and closes around 2pm.
As mentioned above from 31 March 19 CX will expand to 10x weekly ( a 2040 flight is being added)
I had gone to the JAL lounge (being closer to the BA gate) only to find it was leaving from close to the CX lounge so went back for a few minutes. ( minimal security queue in Jan)
Regards
TBS
The Cathay lounge is OK ( 2 seating areas) with breakfast items and they started putting out hot items around 10am. It could get busy prior to the Cathay flight 1250 IIRC and closes around 2pm.
As mentioned above from 31 March 19 CX will expand to 10x weekly ( a 2040 flight is being added)
I had gone to the JAL lounge (being closer to the BA gate) only to find it was leaving from close to the CX lounge so went back for a few minutes. ( minimal security queue in Jan)
Regards
TBS
Oct 7, 2018, 3:18 am
#17
Join Date: Apr 2005
Location: London
Programs: BA Lifetime Gold & GGL & CCR, HH Diam, Bonvoy Titanium, IHG Spire, Tastecard
Posts: 7,549
I sort of agree (and I don't find the F part much better - I think at times they try to put on a curry?) though I guess compared to TXL (BA lounge) or HAJ (3rd party lounge), the offer is ok ish (though yes, bland and non changing).
Oct 7, 2018, 6:27 pm
#18
Join Date: Mar 2018
Location: Dubai, UAE
Programs: Avis - PP, Bonvoy - Plat, BA - Bro, Hilton - Dia, Miles&More - FTL, Skywards - Sil, Sixt - Plat
Posts: 258
I have been going through FRA 4/5/6 times a year for the last 20 years (showing my age). Agree, security at the gate is not great (they sometimes used to do even an additional one at the US / BA gates in the days of the BA lounge in the basement).
CX lounge is only open around the CX flight times - only actually ever been there once and it was pretty average (though they didnt have any food put out).
agree, JL gets busy in the afternoons and they don't open the F section until later on (late afternoon / early evening) when their own flights depart. I find the offering ok though - if you like Kartoffelsalad, Frankfurter and Sauerkraut!
CX lounge is only open around the CX flight times - only actually ever been there once and it was pretty average (though they didnt have any food put out).
agree, JL gets busy in the afternoons and they don't open the F section until later on (late afternoon / early evening) when their own flights depart. I find the offering ok though - if you like Kartoffelsalad, Frankfurter and Sauerkraut!
But the BA flights quite often depart from right outside and the lounge staff tend to put the call out quite early.
Oct 7, 2018, 10:40 pm
#19
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
I've been told by checkin to rush for immigrations, waltz pass the EU line, talk the customs people into stamping my tax receipt, get the tax refund, go to the loo in CX lounge, and still have a 20 minute queue for security.
Oct 9, 2018, 1:39 pm
#20
Join Date: Mar 2018
Location: Dubai, UAE
Programs: Avis - PP, Bonvoy - Plat, BA - Bro, Hilton - Dia, Miles&More - FTL, Skywards - Sil, Sixt - Plat
Posts: 258
I don't think I've ever had a less than 15 minute wait (unless travelling from T1).
I'd consider 15 minutes a result at FRA T2
I'd consider 15 minutes a result at FRA T2
Sep 12, 2019, 12:16 pm
#21
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,770
I'm at FRA now.
5hr+ wait for rebooking last night didn't help my mood, but no apparent priority anything here (well, one sign this morning for a RHO flight only).
Ok, it only took 20 mins this morning (compared to 2-3 mins at MAN the other day), but then leaving the JAL lounge without ever leaving airside and then another 36 mins of queuing for a now delayed flight with a gate change doesn't help.
Seemed to quite a few irate people in the queue who really didn't have any love for this.
Seriously, this is the worst airport I've ever been through.
Just seems to be badly signposted, long long walks to get to security points and queue after queue with no idea of what you're queuing for half the time.
The bus gates with the usual Groups 1-3 first onto buses and then everyone else before a complete scrum to board doesn't help either.
Quite a few people strolling unchallenged up the queue that was going down the stairs Ryanair style.
5hr+ wait for rebooking last night didn't help my mood, but no apparent priority anything here (well, one sign this morning for a RHO flight only).
Ok, it only took 20 mins this morning (compared to 2-3 mins at MAN the other day), but then leaving the JAL lounge without ever leaving airside and then another 36 mins of queuing for a now delayed flight with a gate change doesn't help.
Seemed to quite a few irate people in the queue who really didn't have any love for this.
Seriously, this is the worst airport I've ever been through.
Just seems to be badly signposted, long long walks to get to security points and queue after queue with no idea of what you're queuing for half the time.
The bus gates with the usual Groups 1-3 first onto buses and then everyone else before a complete scrum to board doesn't help either.
Quite a few people strolling unchallenged up the queue that was going down the stairs Ryanair style.
Last edited by xenole; Sep 12, 2019 at 12:59 pm
Sep 12, 2019, 1:35 pm
#22
Join Date: Jan 2013
Location: London
Programs: BA Gold, Honors Gold
Posts: 227
I had a flight back to LCY from gate D7 this morning and the security screening seemed to be even less efficient than usual. About 75% of people triggered the sensor for a pat down so the throughput was very slow, but the biggest hold up was on the X-ray monitoring. I stood at the end and could see that the image of my bag was studied for at least 60 seconds before being released without requiring a search.
Sep 12, 2019, 2:01 pm
#23
Join Date: Apr 2009
Location: FLR
Programs: BA Gold, LH Sen, FB Gold
Posts: 504
Indeed, FRA T2 is getting worse. Had exactly the same experience a week ago - one minute per bag. It seems these people are intentionally slowing things down.
on the upside, food in JL F lounge has improved significantly,...
on the upside, food in JL F lounge has improved significantly,...
Sep 12, 2019, 4:04 pm
#24
Join Date: Jun 2016
Location: London, UK
Programs: BA Silver, SAS Diamond and LTG, Marriott Titanium and LT Plat, Radisson Premium
Posts: 130
Yes, in the past month or so it seems FRA T2 security has been getting much worse. T1 is bad occasionally, but T2 is just so much slower.
It is sheer incompetence on the staff’s part. When passengers are “caught” with a bottle of water, they are told to finish it - and the rest of the queue has to wait while that happens. Instead of asking the person to step aside...
It is sheer incompetence on the staff’s part. When passengers are “caught” with a bottle of water, they are told to finish it - and the rest of the queue has to wait while that happens. Instead of asking the person to step aside...
Sep 13, 2019, 1:10 am
#25
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,699
T1 is also getting worse since a year, there is a lengthy thread on the subject in the LH board.
Overall FRA is getting is getting worse as an O&D passenger in the last 12 monhts, and MUC is also getting worse (other reasons though).
Overall FRA is getting is getting worse as an O&D passenger in the last 12 monhts, and MUC is also getting worse (other reasons though).
Sep 13, 2019, 3:02 am
#26
Join Date: Aug 2015
Location: LHR, JFK, FRA
Programs: BAEC, HHonours, IHG, Bonvoy, KFC Colonel's club
Posts: 36
Security is useless. Last December FRA security made national headlines for being painfully slow. I thought it would improve the service but clearly it hasn't.
Sep 13, 2019, 9:22 am
#27
Join Date: Dec 2012
Posts: 118
FRA are also completely useless at checking eligibility for priority queues. It's basically a free-for-all and when you mention it to the staff they just shrug and bark at you that you may complain to the management if you want. Same story with EU/non-EU passport control. They couldn't give a flying *#@! basically.