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BA call centre routing to "City Plumbing"

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BA call centre routing to "City Plumbing"

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Old Jun 22, 2018, 4:50 am
  #16  
 
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,898
Reading this thread, anyone would think BA was going down the drain.
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Old Jun 22, 2018, 5:14 am
  #17  
 
Join Date: May 2017
Location: UK
Programs: Deliveroo Plus
Posts: 179
Aha so BA really have gone to the $hitters then
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Old Jun 22, 2018, 5:17 am
  #18  
 
Join Date: Jun 2014
Posts: 756
I was going to crack a joke about how calling BAEC can be a gut-wrenching experience at the best of times, but I didn't want to faucet.
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Old Jun 22, 2018, 5:18 am
  #19  
gms
 
Join Date: Oct 2005
Location: South East, UK
Programs: BA Gold / GfL, Hilton Diamond
Posts: 2,432
More reflective of the fact that BA are increasingly up $h.t creek without a paddle ... maybe City Plumbing can supply some paddles !
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Old Jun 22, 2018, 6:36 am
  #20  
 
Join Date: Jan 2011
Location: Split between MAN & AKL
Programs: BAEC GGL/CCR, SkyMiles Gold, Mucci deux fois
Posts: 619
"And whilst I'm on, what can you do about the Lounge drains..?"
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Old Jun 22, 2018, 6:50 am
  #21  
 
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Alex is fond of talking about multi-billion pound investment plans ....... with lots of exciting changes in the pipeline. Maybe this is what he meant.
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Old Jun 22, 2018, 6:51 am
  #22  
 
Join Date: Jul 2016
Location: Cornwall
Posts: 774
Originally Posted by kit2two
Fantastic.

Called the BA call centre. Usual BA intro. Option 2 to make a booking. Press 2.

The call says "Welcome to City Plumbing" and starts to give opening hours of some poor plumbing company with a phone that must be ringing off the hook.

Quite shambolic.

kit2two
Seems this is fixed unless you didn't use the gold line? Press 2, then you hear options for which destination, then it rings...
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Old Jun 22, 2018, 7:07 am
  #23  
Original Poster
 
Join Date: Oct 2004
Location: Glasgow
Programs: BA Gold, HHonors Gold, IHG Plat
Posts: 23
Call centre up and functioning well again.

Booked flights -- managed to use 4 of my 300 quid vouchers earned during (light) snowpocalyse last year.

Astonished by the rapid fire punnery today. Quiet Friday? (not for some poor plumbing company)

kit2two
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Old Jun 22, 2018, 7:51 am
  #24  
 
Join Date: Jan 2011
Location: London, UK
Programs: BAGGL, A3G, Accor Gold, Hilton Diamond, IHG Diamond, LHW Sterling
Posts: 1,308
Originally Posted by kit2two
Call centre up and functioning well again.

Booked flights -- managed to use 4 of my 300 quid vouchers earned during (light) snowpocalyse last year.

Astonished by the rapid fire punnery today. Quiet Friday? (not for some poor plumbing company)

kit2two
... and what colour bathroom suite did you end up going for whilst you were waiting?
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Old Jun 22, 2018, 7:57 am
  #25  
 
Join Date: Nov 2017
Location: Gosport, uk
Programs: Baec Bronze
Posts: 40
Avacado green
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Old Jun 22, 2018, 8:06 am
  #26  
 
Join Date: Jan 2011
Location: London, UK
Programs: BAGGL, A3G, Accor Gold, Hilton Diamond, IHG Diamond, LHW Sterling
Posts: 1,308
Originally Posted by the storm fisherman
Avacado green
Its a classic, no doubt!
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Old Jun 22, 2018, 8:23 am
  #27  
 
Join Date: Dec 2015
Location: UK
Programs: BAEC Silver, *A, Marriott
Posts: 181
In my previous office, we used to have a pun fund. If you made a bad pun (groan-worthy), you had to put 1£ in a jar. If you made a really awful pun, it was 2£.
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Old Jun 22, 2018, 9:48 am
  #28  
 
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,432
The BA Forum should be mandatory reading for anyone that loves a good pun, or a bad one.
The BA Forum is the first place on FT I visit when I log on. It never disapponts and usually gives me a good chuckle.

Well done. Carry on. (I alays do carry on)

Cheers.
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Old Jun 22, 2018, 10:14 am
  #29  
Ambassador, British Airways Executive Club
 
Join Date: Feb 2008
Location: UK
Posts: 10,152
Poor Plumbing company, they must have had hundreds of calls.

I know my Sister-n her friend were trying to get through to BA but couldn't.




I'll get me coat..............
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Old Jun 22, 2018, 10:22 am
  #30  
A FlyerTalk Posting Legend
 
Join Date: Aug 2006
Location: Argentina
Posts: 40,210
Originally Posted by kit2two
Fantastic.

Called the BA call centre. Usual BA intro. Option 2 to make a booking. Press 2.

The call says "Welcome to City Plumbing" and starts to give opening hours of some poor plumbing company with a phone that must be ringing off the hook.

Quite shambolic.

kit2two
You obviously contacted the Irish BAEC call centre and chose the turd option by mistake.
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