Mistake fare LHR - TLV [Tickets now cancelled by BA]
Oct 13, 2018, 7:53 am
#541
Join Date: Jun 2018
Posts: 18
Good. Your situation is a little more complicated than I realised.
I'm sure you are aware of this,but from what you described you need
I'm sure you are aware of this,but from what you described you need
- BA to cancel the remaining two fares
- BA to issue a goodwill voucher/s
- BA won't be able to help with any refunds for money paid to the travel agent, so the TA will need to do this.
Oct 14, 2018, 12:04 pm
#542
Join Date: Jan 2011
Location: London, UK
Programs: BAGGL, A3G, Accor Gold, Hilton Diamond, IHG Diamond, LHW Sterling
Posts: 1,308
The case is finally closed, I had to get both Amex and ABTA involved because crystal travel were ignoring my emails and phone calls. Once all the tickets were cancelled, BA agreed to issue me with £100 voucher per passenger that I can use direct instead of going through those cowboys again.