BA double upgrade BA116 JFK-LHR
Feb 26, 2018, 9:08 am
#46
Join Date: Feb 2018
Location: London
Programs: HH Diamond, Marriott Titanium, BAEC Gold
Posts: 283
I wasn’t aware you could use the lounges as my connection to Glasgow was on euro traveler.
Transfer security at T5 did take up quite a bit of time after my bag got selected for more checks , the guy checking it says it was because of a book lol that’s the last time I would’ve expected to set it off 😂😂😂
Transfer security at T5 did take up quite a bit of time after my bag got selected for more checks , the guy checking it says it was because of a book lol that’s the last time I would’ve expected to set it off 😂😂😂
Feb 26, 2018, 1:01 pm
#47
Join Date: Nov 2014
Location: Aspen, CO
Posts: 792
seems like the FA was a bad apple. how was he/she treating other passengers?
many of us have paid 10K+ on a ticket and have received much worse service - I would move on and just be glad that you've got a double upgrade and got to try the CW hard product for the price for Y.
many of us have paid 10K+ on a ticket and have received much worse service - I would move on and just be glad that you've got a double upgrade and got to try the CW hard product for the price for Y.
Feb 26, 2018, 2:21 pm
#49
Suspended
Join Date: Oct 2006
Location: New York, NY
Posts: 557
It's hard to believe anyone thinks you shouldn't be upset because you were upgraded. Surely if you check into a hotel and they upgrade you to a nice suite instead of the cheap room you booked, you still expect hotel services to be competently delivered and the staff doing so, to do it in a professional, friendly manner. And in this case, the reason you were upgraded was that it was commercially beneficial to do so. BA increased their profits by selling more WT and WT+ seats than they had and saved money by upgrading you and others instead of having to pay to offload pax in the oversold cabins.
Feb 27, 2018, 3:10 am
#50
Join Date: May 2017
Posts: 6
Feb 27, 2018, 3:15 am
#51
Join Date: Jul 2013
Location: LCY
Programs: BAEC Gold, HHonors Gold
Posts: 1,208
Feb 27, 2018, 3:21 am
#52
Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond
Posts: 6,199
I've been travelling in CW monthly lately and... this happens to me. A lot. It's not good customer service, but I've become used to it. It shouldn't happen but I have no doubt that your upgrade had no impact whatsoever, as hard as it may be to believe.
People refer to CW in the 777 as the "flying dormitory" but it really does feel like some of the FAs treat it like a child being served food at boarding school as well!
People refer to CW in the 777 as the "flying dormitory" but it really does feel like some of the FAs treat it like a child being served food at boarding school as well!
Feb 27, 2018, 4:03 am
#54
Join Date: Aug 2004
Programs: Meh
Posts: 2,598
Feb 27, 2018, 4:56 am
#56
Join Date: Sep 2014
Location: Cumbria
Programs: BAEC GGL/CCR, Hilton Diamond, Starbucks Gold
Posts: 4,510
Given what we do know, I do think the OP is being ridiculous in thinking about complaining. Did he give as much thought as sending in his thanks for receiving a double upgrade? He even commented on the lack of breakfast. That is really something considering that he would have received very little in Y in any case, and yet had just had a much more comfortable seat for the last six+ hours.
Feb 27, 2018, 7:03 am
#58
Join Date: Jun 2009
Location: UK
Programs: Lemonia. Best Greek ever.
Posts: 2,274
SWMBO and I came back to lhr from jfk in J last year. It was the last BA flight out.
The crew members on our side of the plane were grumpy. Not out and out rude, just not in a good mood. Like the OP's experience, they were "short" with us.
It was just one of those things. Noted it, and moved on. We all get grumpy days. Not worth a complaint. Not worth a post on here. I'd forgotten all about it by the time we fell asleep. I don't know what they were like at breakfast - I slept through it.
My advice would be to forget it and move on.
The crew members on our side of the plane were grumpy. Not out and out rude, just not in a good mood. Like the OP's experience, they were "short" with us.
It was just one of those things. Noted it, and moved on. We all get grumpy days. Not worth a complaint. Not worth a post on here. I'd forgotten all about it by the time we fell asleep. I don't know what they were like at breakfast - I slept through it.
My advice would be to forget it and move on.
Feb 27, 2018, 7:10 am
#59
Join Date: Feb 2018
Location: Sussex, UK
Programs: BA Silver
Posts: 489
Always seems a lot more rushed too. i.e. trying to clear up mid way through eating..!
