Flight cancelled 10 days ago but still bookable
Feb 20, 2018, 9:02 pm
#1
Original Poster
Join Date: Dec 2017
Location: HAJ
Programs: BA Bronze, AVIS Preferred Plus
Posts: 53
Flight cancelled 10 days ago but still bookable
Hello Frequent Flyer.
I have a question concerning my options and rights. I am BAEC Bronze right now and will be silver after the flight I will talk about. I booked a multi city round trip to the US in CE/CW in January with the return flight on July 29th IAD-LHR-HAM. BA rescheduled my first return flight already and now 10 days ago cancelled my flight BA0962 LHR-HAM. They rebooked me on BA0974 which leaves 2hrs 55min later, giving me a total time in LHR of over 6.5 hrs. Interestingly I am still able to book the original flight BA0962 online. I checked every day and did not contact BA so far, just in case I ll get rebooked on the original flight. Nothing happened so far. Any explaination why this flights is still bookable?
The flights were:
BA0216 IAD-LHR
18:45 - 07:10
BA0962 LHR-HAM
10:40 - 13:20
Flights are now:
BA0216 IAD-LHR
18:30 - 06:55
BA0974 LHR-HAM
13:35 - 16:15
Additionally, If I understand EC 261 right I can get a compensation of 250 Euro, because its a flight under 1500km, eventhough the first leg is transatlantic, and delayed by more than 2 hours right? Plus I am allowed to rebook my flight to different destination becaue it got canceled? I would actually prefer to fly to HAJ instead of HAM, giving me only an overlay of a little bit than 1 hr. I just booked a flight to HAM because it was a good CW deal in januar.
Make a long story short: Can I rebook to a different airport and get the compensation? If so, the easiest way is to call them and send an email for the refund?
Thank you all for your help and I am sorry for asking, but would like to make sure I understand all those rules and regulations right.
I have a question concerning my options and rights. I am BAEC Bronze right now and will be silver after the flight I will talk about. I booked a multi city round trip to the US in CE/CW in January with the return flight on July 29th IAD-LHR-HAM. BA rescheduled my first return flight already and now 10 days ago cancelled my flight BA0962 LHR-HAM. They rebooked me on BA0974 which leaves 2hrs 55min later, giving me a total time in LHR of over 6.5 hrs. Interestingly I am still able to book the original flight BA0962 online. I checked every day and did not contact BA so far, just in case I ll get rebooked on the original flight. Nothing happened so far. Any explaination why this flights is still bookable?
The flights were:
BA0216 IAD-LHR
18:45 - 07:10
BA0962 LHR-HAM
10:40 - 13:20
Flights are now:
BA0216 IAD-LHR
18:30 - 06:55
BA0974 LHR-HAM
13:35 - 16:15
Additionally, If I understand EC 261 right I can get a compensation of 250 Euro, because its a flight under 1500km, eventhough the first leg is transatlantic, and delayed by more than 2 hours right? Plus I am allowed to rebook my flight to different destination becaue it got canceled? I would actually prefer to fly to HAJ instead of HAM, giving me only an overlay of a little bit than 1 hr. I just booked a flight to HAM because it was a good CW deal in januar.
Make a long story short: Can I rebook to a different airport and get the compensation? If so, the easiest way is to call them and send an email for the refund?
Thank you all for your help and I am sorry for asking, but would like to make sure I understand all those rules and regulations right.
Last edited by Maze13; Feb 20, 2018 at 9:32 pm
Feb 20, 2018, 9:20 pm
#2
Join Date: May 2013
Posts: 6,349
For a cancellation this far out there will be no compensation.
Without knowing the different arrival/departure times its hard to comment on the rest - perhaps if the first flight was changed the connection time was no longer sufficient?
Without knowing the different arrival/departure times its hard to comment on the rest - perhaps if the first flight was changed the connection time was no longer sufficient?
Feb 20, 2018, 9:31 pm
#3
Original Poster
Join Date: Dec 2017
Location: HAJ
Programs: BA Bronze, AVIS Preferred Plus
Posts: 53
I added the flights to the original post. Sorry I forgot that. Layover can not be the reason.
Feb 20, 2018, 9:55 pm
#4
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,196
as to your original flight still being on sale the only way to check,if it really is operating and to possibly get back on it is to call BA. Perhaps it was really cancelled and then reinstated at a later date.
Feb 20, 2018, 10:14 pm
#5
Original Poster
Join Date: Dec 2017
Location: HAJ
Programs: BA Bronze, AVIS Preferred Plus
Posts: 53
there is no EU261 compensation for a flight cancelled mor more than 14 days before departure.
as to your original flight still being on sale the only way to check,if it really is operating and to possibly get back on it is to call BA. Perhaps it was really cancelled and then reinstated at a later date.
Can be closed
Feb 20, 2018, 10:51 pm
#6
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,477
You’re actually in luck here - if you ring BA and tell them the proposed flight is not acceptable, but that you’d be prepared to fly to HAJ instead to lower the connection time, as it’s within 300 miles they should be able to move you for free.
As the reservation stands, that would still leave you having to get to HAM to start your journey. If you intended to drive you would also need to ask BA to change the start point. You might meet greater resistance on this, but I’d think there’s still a reasonable chance they’ll agree in the circumstances.
As the reservation stands, that would still leave you having to get to HAM to start your journey. If you intended to drive you would also need to ask BA to change the start point. You might meet greater resistance on this, but I’d think there’s still a reasonable chance they’ll agree in the circumstances.
Feb 20, 2018, 10:57 pm
#7
Join Date: Sep 2012
Posts: 2,575
I think it is cancelled- don't forget the LHR-HAM flight will be on Monday 30th
BA usually trims trips out during the high summer season when business demand drops and I imagine they'll be more aggressive this year with a larger Gatwick operation to support
changing to Hannover should be OK, give them a call
BA usually trims trips out during the high summer season when business demand drops and I imagine they'll be more aggressive this year with a larger Gatwick operation to support
changing to Hannover should be OK, give them a call
Feb 21, 2018, 12:36 am
#9
FlyerTalk Evangelist
Join Date: Jan 2003
Location: somewhere north of London, UK
Programs: HH Gold, BA Silver, Accor Silver
Posts: 15,245
And bear in mind you can also request a different IAD-LON flight now, too.
Just a 5 minute change in the flight time allows you to move your flight +/- 3 days, so long as there are seats available in the same cabin. Doesn't even have to be the same fare bucket.
Just a 5 minute change in the flight time allows you to move your flight +/- 3 days, so long as there are seats available in the same cabin. Doesn't even have to be the same fare bucket.
Feb 21, 2018, 1:21 am
#10
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,613
Feb 21, 2018, 1:41 am
#11
Join Date: Aug 2014
Posts: 2,659
Hello Frequent Flyer.
I have a question concerning my options and rights. I am BAEC Bronze right now and will be silver after the flight I will talk about. I booked a multi city round trip to the US in CE/CW in January with the return flight on July 29th IAD-LHR-HAM. BA rescheduled my first return flight already and now 10 days ago cancelled my flight BA0962 LHR-HAM. They rebooked me on BA0974 which leaves 2hrs 55min later, giving me a total time in LHR of over 6.5 hrs. Interestingly I am still able to book the original flight BA0962 online. I checked every day and did not contact BA so far, just in case I ll get rebooked on the original flight. Nothing happened so far. Any explaination why this flights is still bookable?
The flights were:
BA0216 IAD-LHR
18:45 - 07:10
BA0962 LHR-HAM
10:40 - 13:20
Flights are now:
BA0216 IAD-LHR
18:30 - 06:55
BA0974 LHR-HAM
13:35 - 16:15
Additionally, If I understand EC 261 right I can get a compensation of 250 Euro, because its a flight under 1500km, eventhough the first leg is transatlantic, and delayed by more than 2 hours right? Plus I am allowed to rebook my flight to different destination becaue it got canceled? I would actually prefer to fly to HAJ instead of HAM, giving me only an overlay of a little bit than 1 hr. I just booked a flight to HAM because it was a good CW deal in januar.
Make a long story short: Can I rebook to a different airport and get the compensation? If so, the easiest way is to call them and send an email for the refund?
Thank you all for your help and I am sorry for asking, but would like to make sure I understand all those rules and regulations right.
I have a question concerning my options and rights. I am BAEC Bronze right now and will be silver after the flight I will talk about. I booked a multi city round trip to the US in CE/CW in January with the return flight on July 29th IAD-LHR-HAM. BA rescheduled my first return flight already and now 10 days ago cancelled my flight BA0962 LHR-HAM. They rebooked me on BA0974 which leaves 2hrs 55min later, giving me a total time in LHR of over 6.5 hrs. Interestingly I am still able to book the original flight BA0962 online. I checked every day and did not contact BA so far, just in case I ll get rebooked on the original flight. Nothing happened so far. Any explaination why this flights is still bookable?
The flights were:
BA0216 IAD-LHR
18:45 - 07:10
BA0962 LHR-HAM
10:40 - 13:20
Flights are now:
BA0216 IAD-LHR
18:30 - 06:55
BA0974 LHR-HAM
13:35 - 16:15
Additionally, If I understand EC 261 right I can get a compensation of 250 Euro, because its a flight under 1500km, eventhough the first leg is transatlantic, and delayed by more than 2 hours right? Plus I am allowed to rebook my flight to different destination becaue it got canceled? I would actually prefer to fly to HAJ instead of HAM, giving me only an overlay of a little bit than 1 hr. I just booked a flight to HAM because it was a good CW deal in januar.
Make a long story short: Can I rebook to a different airport and get the compensation? If so, the easiest way is to call them and send an email for the refund?
Thank you all for your help and I am sorry for asking, but would like to make sure I understand all those rules and regulations right.
Feb 21, 2018, 1:46 am
#12
Join Date: Jun 2003
Programs: BA, IHG, 5C
Posts: 4,413
Since the flight is cancelled (I also can't see it on 30/7), you can cancel the whole trip if you wish and therefore rebook to HAJ if you prefer ... if the current pricing is acceptable. It may even have gone down: have you checked?
Feb 21, 2018, 1:48 am
#13
FlyerTalk Evangelist
Join Date: Jan 2003
Location: somewhere north of London, UK
Programs: HH Gold, BA Silver, Accor Silver
Posts: 15,245
No. Over 2 hours entitles you to a full refund. I do however correct my post to being +/- 2 days, not the 3 days I cited.
If this does count as a cancellation then a whole other set of rules apply. I'd post the link to them, but last time I did that the moral police chewed my ear off...
If this does count as a cancellation then a whole other set of rules apply. I'd post the link to them, but last time I did that the moral police chewed my ear off...
Feb 21, 2018, 2:11 am
#14
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,808
No. Over 2 hours entitles you to a full refund. I do however correct my post to being +/- 2 days, not the 3 days I cited.
If this does count as a cancellation then a whole other set of rules apply. I'd post the link to them, but last time I did that the moral police chewed my ear off...
If this does count as a cancellation then a whole other set of rules apply. I'd post the link to them, but last time I did that the moral police chewed my ear off...
Feb 21, 2018, 2:44 am
#15
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,613
No. Over 2 hours entitles you to a full refund. I do however correct my post to being +/- 2 days, not the 3 days I cited.
If this does count as a cancellation then a whole other set of rules apply. I'd post the link to them, but last time I did that the moral police chewed my ear off...
If this does count as a cancellation then a whole other set of rules apply. I'd post the link to them, but last time I did that the moral police chewed my ear off...