Roll aboard in Aisle after seat belt sign goes off?
#1
Original Poster
Join Date: Oct 1999
Location: Don't know....
Programs: BA LTG, SQ TPPS, CX DMP, AA EXP, Bonvoy LTT, ALL PLT, Hilton DM
Posts: 4,010
Roll aboard in Aisle after seat belt sign goes off?
Flew this week on a European flight A320 aircraft. Seat in Row 2.
Upon arriving in LHR, the plane was at the gate, seat belt signed turned off.
Then I stood up to retrieve my Tumi 22" roll aboard bag and placed in the aisle and I was also standing in the aisle with by bag waiting for the door to open and deplane.
Cabin crew from the back came up carrying another bag for a passenger with a tight connection. I tried to move back into my row and turn my bag side ways for him to pass. Cabin crew wasn't happy with me as the space was narrow. He told me I wasn't allowed to put my bag in the aisle because it was a safety hazard. If we had to evacuate it will be blocking the aisle.
I was totally shocked by his comment. Upon deplaning I went up to the CSM and that Cabin Crew to ask again. The CSM didn't take sides but the Cabin Crew continued to say I was in the wrong and he would report me.
I spoke to the CSD on my connecting long haul flight and asked what is the rule? They said after seat belt sign is off it is no problem for me to do what I did.
My first time encountering this.
Any thoughts or comments? Should I write in to BA... will they even care? If so who should I write to?
To state, I never shouted, used bad words at the cabin crew and I'm not looking for any compensation. But I don't feel cabin crew should be able to say things that are not true and be so strong about it.
Upon arriving in LHR, the plane was at the gate, seat belt signed turned off.
Then I stood up to retrieve my Tumi 22" roll aboard bag and placed in the aisle and I was also standing in the aisle with by bag waiting for the door to open and deplane.
Cabin crew from the back came up carrying another bag for a passenger with a tight connection. I tried to move back into my row and turn my bag side ways for him to pass. Cabin crew wasn't happy with me as the space was narrow. He told me I wasn't allowed to put my bag in the aisle because it was a safety hazard. If we had to evacuate it will be blocking the aisle.
I was totally shocked by his comment. Upon deplaning I went up to the CSM and that Cabin Crew to ask again. The CSM didn't take sides but the Cabin Crew continued to say I was in the wrong and he would report me.
I spoke to the CSD on my connecting long haul flight and asked what is the rule? They said after seat belt sign is off it is no problem for me to do what I did.
My first time encountering this.
Any thoughts or comments? Should I write in to BA... will they even care? If so who should I write to?
To state, I never shouted, used bad words at the cabin crew and I'm not looking for any compensation. But I don't feel cabin crew should be able to say things that are not true and be so strong about it.
#4
Join Date: Jan 2010
Posts: 7,464
Ultimately, BA won't do anything but I'm not sure I would give it more than a glancing thought as I trudged up the jetbridge. Shouldn't happen, of course, but just one of those things in life.
#6
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,153
If the plane is parked, seatbelt sign is off and your waiting to get off then there's nothing wrong with you waiting in the aisle with your small case on the floor. A bit of a cheek saying he'd report you!
#9
Join Date: Dec 2017
Posts: 1,107
Exactly. Welcome to dealing with people, 101. Sometimes people are terrible for whatever reason. You just have to let it go and roll off your shoulder.
#11
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
#12
Join Date: Nov 2003
Location: Here and there
Programs: AA EXP
Posts: 1,551
Were you the only person on that flight who had done that? I thought everyone does this. If I'm in an aisle seat, and there's space, I'll get my bag out when the seatbelt sign goes off.
#14
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Ignore it and move on with life. The notion that BA does anything other than send cut & paste emails is naive. Not worth the electricity it takes to charge a device to send an email.