Cleaning ... or lack of ... again.
Feb 8, 2018, 4:37 am
#16
Join Date: Feb 2014
Location: ±38,000 feet
Programs: LH HON, BA GGL, AF Plat, EK Plat
Posts: 6,428
From what I've seen - all cleaners have to sit in each seat, bring down the tray table to wipe it, check the pocket to remove detritus. Surely part of that should be 'look at the window beside you, look at the ceiling above you'?
No disagreement - but we're also not talking about a minor dot/mark - we're talking about some big streaks.
No disagreement - but we're also not talking about a minor dot/mark - we're talking about some big streaks.
Feb 8, 2018, 4:53 am
#17
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
One wonders whether there is perhaps an additional revenue opportunity here for BA, as part of the fare type / add-on options (baggage, seat selection etc) offered at the booking stage.
- click here for seat selection
- click here for clean seat
- click here for clean table
- click here for clean seat and clean table
Feb 8, 2018, 5:22 am
#18
Join Date: Nov 2016
Location: London
Programs: Newbie BA Gold
Posts: 570
Feb 8, 2018, 5:39 am
#19
Join Date: Jun 2013
Location: London
Programs: BAEC Gold, HHonors Diamond, Marriott Gold
Posts: 1,546
It really gives such a bad impression of how the aircraft are looked after overall. If I was a first timer BA flyer on that flight I wouldn’t be booking again in a hurry.
Feb 8, 2018, 5:45 am
#20
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,720
I had to ask for extra towels and some wipes on my last CW flight a few weeks ago to get the screen, the table, the arm-rests and to get some of the worst of the gunk out of the side of the chair. I'm really not a clean freak, but far too often BA CW (in particular) is really nasty.
Feb 8, 2018, 7:17 am
#21
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 3,439
I imagine that most look down when cleaning and it seems natural as most dirt is on the floor around us (below shoulder height), whether in an aircraft, on a train or in a building, most dirty places are below us. So I could see how this might be missed, its not an excuse as such.
Do the cleaners have a team leader of some description checking as they go? ensuring all areas are picked up on. If we are being really defensive on the cleaners part, the stains look like they are on the underside of the locker, so not immediate visible as you walk down the aisle, or head into the seat. As OP stated it was notable once you sat down but if they simply sat down or didn't look up or reach down (bent over) from the aisle to do the job, then their sight is focused downwards. They are human, we all make mistakes and miss stuff in life!
Hopefully the rest of your flight was good.
Do the cleaners have a team leader of some description checking as they go? ensuring all areas are picked up on. If we are being really defensive on the cleaners part, the stains look like they are on the underside of the locker, so not immediate visible as you walk down the aisle, or head into the seat. As OP stated it was notable once you sat down but if they simply sat down or didn't look up or reach down (bent over) from the aisle to do the job, then their sight is focused downwards. They are human, we all make mistakes and miss stuff in life!
Hopefully the rest of your flight was good.
Feb 8, 2018, 8:34 am
#22
Join Date: Oct 2008
Location: Isle of Skye, Scotland
Programs: BA gold
Posts: 3,902
I thought these stains are a pretty common sight, I've seen them on EK too.
It looks like something spilled from the overhead bins rather than turbulence, given the lack of a splash splatter?
Be interesting to know the aircraft registration and see if we can track it over time before it finally gets cleaned off
It looks like something spilled from the overhead bins rather than turbulence, given the lack of a splash splatter?
Be interesting to know the aircraft registration and see if we can track it over time before it finally gets cleaned off
Feb 8, 2018, 9:41 am
#24
Join Date: Mar 2007
Location: Los Angeles
Programs: BA Executive Club (lowly Blue but with MUCCI, apparently)
Posts: 1,186
Feb 8, 2018, 10:55 am
#25
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
Feb 8, 2018, 10:56 am
#26
Original Poster
Join Date: Aug 2012
Posts: 2,676
I thought these stains are a pretty common sight, I've seen them on EK too.
It looks like something spilled from the overhead bins rather than turbulence, given the lack of a splash splatter?
Be interesting to know the aircraft registration and see if we can track it over time before it finally gets cleaned off
It looks like something spilled from the overhead bins rather than turbulence, given the lack of a splash splatter?
Be interesting to know the aircraft registration and see if we can track it over time before it finally gets cleaned off
G-EUUO ... just over row 3 on the A-C side.
Feb 8, 2018, 11:34 pm
#30
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008