I'm sorry sir, but I'm going to have to report you to British Airways
#16
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
I guess it could well have been true what the purser said about the "aircraft being taken out of service" although it could well have been a bit of an exaggeration of "aircraft being taken out of service for 20 minutes while the deeper cleaning is performed and subsequently causing delays and inconveniencing other customers".
And I suspect the parents would have been "reported" to BA by virtue of completing the soiling incident record of some sort?
And I suspect the parents would have been "reported" to BA by virtue of completing the soiling incident record of some sort?
#18
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,100
The "plane would need to be taken out of service" seems a bit too much, but for the rest I appreciate what the CC did. Some people have no regards for where they are, or other around them.
#19
FlyerTalk Evangelist
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#21
Join Date: Dec 2009
Location: Glasgow
Programs: BA Executive Club
Posts: 448
Well done to the cabin crew and the passengers should be ashamed of themselves, however to suggest that G-ZBKJ is "brand new" is pushing it a bit (April 2016) and kind of over eggs the pudding the CC were trying to make.
#22
Join Date: Nov 2016
Location: Gateshead
Programs: BA Gold, ELAL Top Platinum
Posts: 851
I do this flight, 15 times a year and it is genrally quite full of children. The reason why it was extremely full, was that the jewish holiday of succot was last week and many people spend that festival in Israel.
The BA cc was probably trying to be all official, as they do. The plane is next scheduled to fly to KUL tomorrow the 20th, so maybe it was taken out of service!!!!
The BA cc was probably trying to be all official, as they do. The plane is next scheduled to fly to KUL tomorrow the 20th, so maybe it was taken out of service!!!!
#23
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
I have no sympathy for parents who exercise zero control of their offspring. But, judging from their reaction to the Purser's comments, these particular people showed every sign that they may indeed have learnt a lesson.
#24
Join Date: May 2014
Posts: 740
A couple of years ago I had a horrible journey back from BKK. My daughter, who has 18 months old at the time, was being a real PITA, fidgeting, screaming and being generally annoying. It was a packed CW cabin which didn't make things any better.
Then she puked on the floor, right under where the table sits. Aarrrgh. So there was me, hands full of kitchen roll or whatever I found in the galley, wiping up barf. The crew were useless too, trying to make light of it, when I was clearly frustrated about it. And they didn't bother bringing me my meal.
Then my daughter barfed again, "luckily" on me, so it was easier to clean up.
OK, so not quite the same as the original post, but some of us are conscious of our little ones.
The sad thing was the poor little thing came up with spots a couple of days later; she'd caught a terrible bout of chickenpox (blisters everywhere; the worst I've seen). Made me feel bad for being so frustrated with her as she must have been feeling terrible.
At least we weren't in Y though.
Then she puked on the floor, right under where the table sits. Aarrrgh. So there was me, hands full of kitchen roll or whatever I found in the galley, wiping up barf. The crew were useless too, trying to make light of it, when I was clearly frustrated about it. And they didn't bother bringing me my meal.
Then my daughter barfed again, "luckily" on me, so it was easier to clean up.
OK, so not quite the same as the original post, but some of us are conscious of our little ones.
The sad thing was the poor little thing came up with spots a couple of days later; she'd caught a terrible bout of chickenpox (blisters everywhere; the worst I've seen). Made me feel bad for being so frustrated with her as she must have been feeling terrible.
At least we weren't in Y though.
#25
Join Date: May 2014
Location: DMV
Posts: 2,092
Eh ....? Did you actually read the whole post ?
I have no sympathy for parents who exercise zero control of their offspring. But, judging from their reaction to the Purser's comments, these particular people showed every sign that they may indeed have learnt a lesson.
I have no sympathy for parents who exercise zero control of their offspring. But, judging from their reaction to the Purser's comments, these particular people showed every sign that they may indeed have learnt a lesson.
#27
Join Date: Mar 2008
Location: Israel/United States
Posts: 1,234
I say good for the crew. There is no excuse for children to be out of control and El Al would have not stood for it either.
In terms of the poor poster with the sick child. While your child made a mess ( even more disgusting than the food mess) it was NOT by choice! I would be horrified if you were threatened for having a sick child!
BTW, it should be irrelevant if the plane was old or new. Does this mean if the plane was old the behavior of the parents ( the kids were just being kids) would have been acceptable?
In terms of the poor poster with the sick child. While your child made a mess ( even more disgusting than the food mess) it was NOT by choice! I would be horrified if you were threatened for having a sick child!
BTW, it should be irrelevant if the plane was old or new. Does this mean if the plane was old the behavior of the parents ( the kids were just being kids) would have been acceptable?
#28
Join Date: Apr 2009
Location: TLV
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Posts: 3,225
#29
Join Date: Aug 2015
Location: Jerusalem
Programs: BA Silver
Posts: 1,281
#30
FlyerTalk Evangelist
Join Date: Aug 2007
Location: UK
Posts: 10,709
Eh ....? Did you actually read the whole post ?
I have no sympathy for parents who exercise zero control of their offspring. But, judging from their reaction to the Purser's comments, these particular people showed every sign that they may indeed have learnt a lesson.
I have no sympathy for parents who exercise zero control of their offspring. But, judging from their reaction to the Purser's comments, these particular people showed every sign that they may indeed have learnt a lesson.