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Old Oct 10, 2017, 9:45 am
  #16  
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
The fact that BA later allowed OP to board another flight is some reflection on the situation, but it is not dispositive. Unlike other provisions of EC 261/2004 which are fairly binary.

The question is then whether the first staff member had "reasonable grounds" to deny boarding at the time the assessment was made. The fact that further research showed the initial assessment to be wrong, as it did here, does not make the first assessment unreasonable.

The overlay here is timing. The intervening issue was that the flight closed and departed.

From the Regulation----
‘denied boarding’ means a refusal to carry passengers on a
flight, although they have presented themselves for
boarding under the conditions laid down in Article 3(2),
except where there are reasonable grounds to deny them
boarding, such as reasons of health, safety or security, or
inadequate travel documentation...


As to the duty to check these things, it has nothing to do with carriers undertaking border responsibility. BA could eliminate its document check and simply take its chances. It would then face substantial fines and the duty to return errant passengers to their origin.

What has become more complex is the visa and other document situation. Carriers have checked documents for 50+ years, but the advent of alternatives such as ESTA, TWOV, VOA, and the like, while a boon to the vast majority of travelers, have made the job more complex.
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Old Oct 10, 2017, 9:49 am
  #17  
KVS
FlyerTalk Evangelist
 
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Arrow

Originally Posted by corporate-wage-slave
Is it totally certain that Permanent Residency over-rides the requirement for 6 months expiry on your passport?
It is:

[KVS Tool 8.6.4/Diamond - TIMATIC: Country Information: Passport]
Code:
[Passport Information] Singapore (SG)

Passport required.

 Passport Exemptions:
- Nationals of Singapore with a Document of Identity issued by
  Singapore.
- Nationals of Singapore with a Temporary Travel Document
  issued by Singapore.
- Passengers with a Hong Kong (SAR China) "Document of
  Identity for Visa Purposes . 
- Passengers with a Macao (SAR China) Travel Permit. 
- Passengers with a Laissez-Passer issued by the United
  Nations traveling on duty. 
- Passengers with a Seaman Book. 
- Passengers with a travel document issued to refugees or
  stateless persons. 
- Nationals of Algeria, Argentina, Australia, Austria,
  Bahamas, Belgium, Brazil, Brunei Darussalam, Colombia, Czech
  Rep., Denmark, Djibouti, Finland, France, Guinea, Hungary,
  Iceland, Korea (Dem. People's Rep.), Liechtenstein,
  Madagascar, Netherlands, Norway, Palau, Paraguay,
  Philippines, Samoa (American), Seychelles, Sri Lanka, Sudan,
  Sweden, Trinidad and Tobago and USA with an emergency
  passport. 
- Nationals of Argentina, Belize, Benin, Bulgaria, Canada,
  Ecuador, Finland, Germany, Hungary, Italy, Jordan, Kenya,
  Luxembourg, Madagascar, Malawi, Maldives, Namibia, Norway,
  Poland, Portugal, Romania, Sao Tome and Principe, Suriname,
  Switzerland, Thailand, Turkey, United Arab Emirates,
  Venezuela and Zambia with a temporary passport.
- Passengers with a Chinese Taipei (on the cover: Republic of
  China Taiwan) temporary passport.
- Passengers with a British emergency or temporary passport.

 Document Validity:
- Passports and other documents accepted for entry must be
  valid for a minimum of 6 months from the arrival date.
 - Passports and other documents accepted for entry issued to
   nationals of Singapore must be valid on arrival.
 - Passports and other documents accepted for entry issued to
   residents of Singapore must be valid on arrival.
- The government of Singapore only recognizes Chinese Taipei
  (on the cover: Republic of China Taiwan) passports
  containing a personal ID-number. Passports without  a
  personal ID-number must be accompanied by an Entry Permit to
  enter Chinese Taipei. 

 Admission and Transit Restrictions:
- Admission refused to holders of passports issued by Kosovo
  (Rep.). 
- Admission and transit refused to holders of Iraqi "S" series
  passports.

 Crew Members:
- A general declaration and Crew Identity Card is required. 

 Military:
- Passport is not required for holders of a Military ID Card
  with movement orders issued to:
  - members of "Her Majesty's Forces"; or
  - US military personnel (movement order must be authorized
  by the commander of the unit).

 Minors:
- Passport not required for children up to/ incl. 15 years of
  age provided traveling with a parent or legal guardian, and
  being registered in the passport or passport replacing
  document of the companion. 

 Warning:
- Nationals of Korea (Dem. People's Rep.) must be escorted to
  the Immigration & Checkpoints Authority. 
- The official three letter country code in passports issued
  by Zimbabwe is ZWE. However, for a limited period, passports
  were issued with the three letter code of ZIM. These
  passports are still in circulation and will remain valid
  until their expiry date.

CHECK [[TINEWS/N1]] - TURKEY: NO VOA FOR US NATIONALS

10 Oct 2017 / 15:43 [UTC]
ckx2 and armouredant like this.
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Old Oct 22, 2017, 9:46 pm
  #18  
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FWIW - BA has accepted their responsibility based on EC 261/2004 and also offered to take over the costs for hotel and bus.
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Old Oct 22, 2017, 9:49 pm
  #19  
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
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Location: UK/Las Vegas
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Posts: 15,926
That’s great news. A pity they didn’t do the right thing at the outset. Thank you for coming back to us to let us know the outcome.
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