IDB?
#16
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
The fact that BA later allowed OP to board another flight is some reflection on the situation, but it is not dispositive. Unlike other provisions of EC 261/2004 which are fairly binary.
The question is then whether the first staff member had "reasonable grounds" to deny boarding at the time the assessment was made. The fact that further research showed the initial assessment to be wrong, as it did here, does not make the first assessment unreasonable.
The overlay here is timing. The intervening issue was that the flight closed and departed.
From the Regulation----
‘denied boarding’ means a refusal to carry passengers on a
flight, although they have presented themselves for
boarding under the conditions laid down in Article 3(2),
except where there are reasonable grounds to deny them
boarding, such as reasons of health, safety or security, or
inadequate travel documentation...
As to the duty to check these things, it has nothing to do with carriers undertaking border responsibility. BA could eliminate its document check and simply take its chances. It would then face substantial fines and the duty to return errant passengers to their origin.
What has become more complex is the visa and other document situation. Carriers have checked documents for 50+ years, but the advent of alternatives such as ESTA, TWOV, VOA, and the like, while a boon to the vast majority of travelers, have made the job more complex.
The question is then whether the first staff member had "reasonable grounds" to deny boarding at the time the assessment was made. The fact that further research showed the initial assessment to be wrong, as it did here, does not make the first assessment unreasonable.
The overlay here is timing. The intervening issue was that the flight closed and departed.
From the Regulation----
‘denied boarding’ means a refusal to carry passengers on a
flight, although they have presented themselves for
boarding under the conditions laid down in Article 3(2),
except where there are reasonable grounds to deny them
boarding, such as reasons of health, safety or security, or
inadequate travel documentation...
As to the duty to check these things, it has nothing to do with carriers undertaking border responsibility. BA could eliminate its document check and simply take its chances. It would then face substantial fines and the duty to return errant passengers to their origin.
What has become more complex is the visa and other document situation. Carriers have checked documents for 50+ years, but the advent of alternatives such as ESTA, TWOV, VOA, and the like, while a boon to the vast majority of travelers, have made the job more complex.
#17
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
[KVS Tool 8.6.4/Diamond - TIMATIC: Country Information: Passport]
Code:
[Passport Information] Singapore (SG) Passport required. Passport Exemptions: - Nationals of Singapore with a Document of Identity issued by Singapore. - Nationals of Singapore with a Temporary Travel Document issued by Singapore. - Passengers with a Hong Kong (SAR China) "Document of Identity for Visa Purposes . - Passengers with a Macao (SAR China) Travel Permit. - Passengers with a Laissez-Passer issued by the United Nations traveling on duty. - Passengers with a Seaman Book. - Passengers with a travel document issued to refugees or stateless persons. - Nationals of Algeria, Argentina, Australia, Austria, Bahamas, Belgium, Brazil, Brunei Darussalam, Colombia, Czech Rep., Denmark, Djibouti, Finland, France, Guinea, Hungary, Iceland, Korea (Dem. People's Rep.), Liechtenstein, Madagascar, Netherlands, Norway, Palau, Paraguay, Philippines, Samoa (American), Seychelles, Sri Lanka, Sudan, Sweden, Trinidad and Tobago and USA with an emergency passport. - Nationals of Argentina, Belize, Benin, Bulgaria, Canada, Ecuador, Finland, Germany, Hungary, Italy, Jordan, Kenya, Luxembourg, Madagascar, Malawi, Maldives, Namibia, Norway, Poland, Portugal, Romania, Sao Tome and Principe, Suriname, Switzerland, Thailand, Turkey, United Arab Emirates, Venezuela and Zambia with a temporary passport. - Passengers with a Chinese Taipei (on the cover: Republic of China Taiwan) temporary passport. - Passengers with a British emergency or temporary passport. Document Validity: - Passports and other documents accepted for entry must be valid for a minimum of 6 months from the arrival date. - Passports and other documents accepted for entry issued to nationals of Singapore must be valid on arrival. - Passports and other documents accepted for entry issued to residents of Singapore must be valid on arrival. - The government of Singapore only recognizes Chinese Taipei (on the cover: Republic of China Taiwan) passports containing a personal ID-number. Passports without a personal ID-number must be accompanied by an Entry Permit to enter Chinese Taipei. Admission and Transit Restrictions: - Admission refused to holders of passports issued by Kosovo (Rep.). - Admission and transit refused to holders of Iraqi "S" series passports. Crew Members: - A general declaration and Crew Identity Card is required. Military: - Passport is not required for holders of a Military ID Card with movement orders issued to: - members of "Her Majesty's Forces"; or - US military personnel (movement order must be authorized by the commander of the unit). Minors: - Passport not required for children up to/ incl. 15 years of age provided traveling with a parent or legal guardian, and being registered in the passport or passport replacing document of the companion. Warning: - Nationals of Korea (Dem. People's Rep.) must be escorted to the Immigration & Checkpoints Authority. - The official three letter country code in passports issued by Zimbabwe is ZWE. However, for a limited period, passports were issued with the three letter code of ZIM. These passports are still in circulation and will remain valid until their expiry date. CHECK [[TINEWS/N1]] - TURKEY: NO VOA FOR US NATIONALS 10 Oct 2017 / 15:43 [UTC]
#19
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,926
That’s great news. A pity they didn’t do the right thing at the outset. Thank you for coming back to us to let us know the outcome.