Last edit by: corporate-wage-slave
This thread examines BA's use of Amadeus' Theoretical Seating module. This kicks in at T-72 hours before departure, so this thread is primarily of interest to those travelling within the next few days.
FAQ : 'Theoretical Seating' : Blocked seats and status
#1141
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,921
Your flight looks very busy so as people check in and more seats are needed i expect you block will vanish, probably in the last 2 hours before checkin closes
Last edited by scottishpoet; Mar 29, 2019 at 10:05 pm
#1142
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,809
F4 Z0 J1 C0 D0 R0 I0 U0 W1 E0 T0 Y4B0 H0 K0 M0 L0 V0 N0 O0 G0
If? I read this correctly, it’s looking full to potentially oversold? I am in WTP and the seat map shows blocked next to me albeit a bassinet.
I have done the online check in and followed the advice here not to get/ print boarding passes
If? I read this correctly, it’s looking full to potentially oversold? I am in WTP and the seat map shows blocked next to me albeit a bassinet.
I have done the online check in and followed the advice here not to get/ print boarding passes
#1143
Join Date: Mar 2012
Location: London, UK
Programs: BA Executive Club (Silver), Le Club Accor (Silver)
Posts: 680
We had a slightly frustrating experience on BA979 HAJ-LHR last night. I'm Silver, my girlfriend is Blue and we had reserved exit row seats 10AB some time ago on the A319. At T-72, TS kicked in and blocked 10C. At some point yesterday, the aircraft type changed to an A320 so we were no longer in the exit row but decided that as the flight didn't look too busy, we'd stay where we were and hope for the empty row. 11C and 11EF in the exit row behind were available to move to. We checked in at the airport around an hour before check-in was due to close and ExpertFlyer confirmed the situation remained as above. There were also many empty pairs and individual windows / aisles further back. After a visit to the lounge, we went airside and I checked ExpertFlyer one final time. To my surprise, despite very few people having checked in after us, 10C was now occupied!
We had a quick word with the gate agents and they cheerfully moved us to the still vacant exit row 11EF, as having someone else in the aisle on an exit row is of course preferable to having someone else in the aisle non-exit. But I'm extremely curious as to what happened here, as surely only a Gold or above could see 10C, and there were better seats available throughout the plane to be picked. Could the check-in agent have simply overlooked the block or is it quite obvious?
I'm not looking to complain or seeking a boatload of Avios, just interested as to what may have occurred with TS in this case.
Cheers!
We had a quick word with the gate agents and they cheerfully moved us to the still vacant exit row 11EF, as having someone else in the aisle on an exit row is of course preferable to having someone else in the aisle non-exit. But I'm extremely curious as to what happened here, as surely only a Gold or above could see 10C, and there were better seats available throughout the plane to be picked. Could the check-in agent have simply overlooked the block or is it quite obvious?
I'm not looking to complain or seeking a boatload of Avios, just interested as to what may have occurred with TS in this case.
Cheers!
#1144
Join Date: Mar 2016
Location: Plymouth, UK
Programs: BAEC Gold
Posts: 1,159
I am very interested in the comments on this. I have read and re-read the various guides to TS and I am grateful for the obvious effort people have put in to try to explain but I am still quite confused over TS.
#1145
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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Join Date: Feb 2010
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It's difficult to know, but as a general point if you are trying to get an empty seat block you are best to choose seats two thirds of the way down the aircraft, many passengers prefer to sit towards the front and there are all sorts of arguments brought forward by passengers to make requests for this. It could have been a Silver or Gold in 10C, particularly if there was a curtain block beforehand and so the traveller only noticed available aisle seats further forward. If there original seat had a middle row occupant then there was no downside to going forward. It's also possible this passenger had a connection and persuaded the agent to move further forward for that reason.
#1146
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,900
I end up getting frustrated on maybe 50% of my journeys to and from MAN every week.
TS appears to show the seat next to me as blocked, along with loads of other blocked seats. Then, despite there being loads of blocked seats, I get a passenger in the middle seat next to me.
It’s generally not a GCH who’s taken the middle seats - there are loads of other blocked seats remaining - including seats in front of me - it’s like I’m a magnet 🧲😊
TS appears to show the seat next to me as blocked, along with loads of other blocked seats. Then, despite there being loads of blocked seats, I get a passenger in the middle seat next to me.
It’s generally not a GCH who’s taken the middle seats - there are loads of other blocked seats remaining - including seats in front of me - it’s like I’m a magnet 🧲😊
#1147
Join Date: Mar 2012
Location: London, UK
Programs: BA Executive Club (Silver), Le Club Accor (Silver)
Posts: 680
It's difficult to know, but as a general point if you are trying to get an empty seat block you are best to choose seats two thirds of the way down the aircraft, many passengers prefer to sit towards the front and there are all sorts of arguments brought forward by passengers to make requests for this. It could have been a Silver or Gold in 10C, particularly if there was a curtain block beforehand and so the traveller only noticed available aisle seats further forward. If there original seat had a middle row occupant then there was no downside to going forward. It's also possible this passenger had a connection and persuaded the agent to move further forward for that reason.
#1148
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,921
I end up getting frustrated on maybe 50% of my journeys to and from MAN every week.
TS appears to show the seat next to me as blocked, along with loads of other blocked seats. Then, despite there being loads of blocked seats, I get a passenger in the middle seat next to me.
It’s generally not a GCH who’s taken the middle seats - there are loads of other blocked seats remaining - including seats in front of me - it’s like I’m a magnet 🧲😊
TS appears to show the seat next to me as blocked, along with loads of other blocked seats. Then, despite there being loads of blocked seats, I get a passenger in the middle seat next to me.
It’s generally not a GCH who’s taken the middle seats - there are loads of other blocked seats remaining - including seats in front of me - it’s like I’m a magnet 🧲😊
On busy flights you are likely to have someone beside you even as a gch. 50% would be on a par with whT i see on my gla flight. Krk i seem to get a better hit rate, less busy and not so status heavy
#1149
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,921
Basically, 3 days before the flight, blocks are placed in the seat adjacent to any status holder. The computer then decides the "best" seats from the remaining seats to offer as people start checking in. Every time someone checks in "best" seats change.
As more people check in you can imagine that, because of the blocks, there are no longer enough seats left to allow more people to check in, so some of the blocks need to be released and made available. This is basically done based on status, the higher the status the longer the blocks stay. This process repeats, with more and more seats that were blocked being made available, till checkin closes.
On a full flight you will lose your block, no matter what.
if a flight is not full then your block may stay. The chances of this depend on 1/ what status you are, 2/ how busy the flight is, 3/ how many other status passengers are there on the flight
So as a silver, if the flight is not full, I find I often keep the block on my flights to/from KRK as it is not a status heavy route.
Whereas when I fly to Glasgow, which has way more Golds (I can tell by the difference in the size of boarding group 1) then I do not keep the block so often.
Nobody is guaranteed a block!
Hope that helps.
#1150
Join Date: Mar 2016
Location: Plymouth, UK
Programs: BAEC Gold
Posts: 1,159
@scottishpoet Many many thanks. Yes, that is a great explanation and it does help.
Your explanation, along with the examples in the guide, now means I have got it!
I assume from the other explanations and discussions that the blocks are lifted at the front of the cabin earlier in the checkin process than at the back which is why if you want to increase your chances of having an empty seat beside you then sitting at the back increases that chance.
Your explanation, along with the examples in the guide, now means I have got it!
I assume from the other explanations and discussions that the blocks are lifted at the front of the cabin earlier in the checkin process than at the back which is why if you want to increase your chances of having an empty seat beside you then sitting at the back increases that chance.
#1151
Join Date: Oct 2013
Location: Dubai
Programs: BAEC Gold
Posts: 396
My other half was on a flight in Y back to DXB earlier this week and in the row behind the exit row (seat 41A on a Hi-J 747). 41B was free and a very tall guy was in 41C, both 40A and 40C were taken by golds (they had their baggage tags on display) and presumably 40B was blocked. With being so tall, 41C moved into 40B, thus annoying the two guys in 40A and C. Should the Cabin Crew allow this? I imagine 40B wasn't available to select due to it being an exit reserved for golds and due to theoretical seating. In the end the original occupant of 40C, moved to 41C so to not have someone sat next to him in a middle seat, but obviously lost his gold entitled exit row with all the leg room. I feel in this situation, 41C should not have been allowed to move, since BA put measures in place to allow for that seat to be empty.
#1152
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,921
This is one where I feel sorry for the crew. The pax sees the empty seat vacant. I doubt the cabin crew can explain the vagaries of theoretical seating and I doubt they are aware which seats are block for TS and which other seats are considered available
Since there is no guarantee of a blocked seat beside you I feel this is a situation you just need to suck up. Unfortunately this is a situation where there are different points of view, all of which may be considered correct.
Since there is no guarantee of a blocked seat beside you I feel this is a situation you just need to suck up. Unfortunately this is a situation where there are different points of view, all of which may be considered correct.
#1153
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,921
@scottishpoet Many many thanks. Yes, that is a great explanation and it does help.
Your explanation, along with the examples in the guide, now means I have got it!
I assume from the other explanations and discussions that the blocks are lifted at the front of the cabin earlier in the checkin process than at the back which is why if you want to increase your chances of having an empty seat beside you then sitting at the back increases that chance.
Your explanation, along with the examples in the guide, now means I have got it!
I assume from the other explanations and discussions that the blocks are lifted at the front of the cabin earlier in the checkin process than at the back which is why if you want to increase your chances of having an empty seat beside you then sitting at the back increases that chance.
However, one thing is that different people will see different seat maps on MMB. I suspect that Golds may have more seats available to them further forward in the cabin and that this behaviour is a symptom of that. Golds that buy tickets late, or on flexible tickets and rebook. I often find I am booking flights at 24 to 48 hours notice.
#1154
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,900
On your return, all of Rows 1 & 2 are booked. Row 3 & 4 have one seat available
Popular, Gold-heavy flights apparently
#1155
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,809
Most crew will not know much, if anything about TS. Some crew have told me that what they know purely comes from this FT thread. It is also a non advertised benefit, so there isn't much anyone can do about this. Before TS the status passengers wouldn't even have the chance of the empty seat.
Arguably it worked out in the end: the passenger in 40C valued an empty seat more than legroom / access. If your legs can bend in the right places then WT does have good legroom for 99% plus of the population. 41C was the other way around so they swapped.
Arguably it worked out in the end: the passenger in 40C valued an empty seat more than legroom / access. If your legs can bend in the right places then WT does have good legroom for 99% plus of the population. 41C was the other way around so they swapped.