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BA's reimbursement offer leaving me short

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BA's reimbursement offer leaving me short

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Old Aug 22, 2017, 10:25 am
  #196  
 
Join Date: Oct 2015
Location: Vale of Glamorgan
Programs: BAEC Gold
Posts: 2,991
Originally Posted by joequimby
Just to provide an update, I've received notification that BA have responded and intends to defend all of this claim. They now have 28 days to file a further response.
If it's any help, when I recently took action against BA using MCOL they also initially said that they would defend the claim. They even told me, in an email, that they would "robustly" defend the claim using information that was commercially sensitive and to which I did not have access.

26 days later I received a further email advising me that the claim was being paid in full and that the cheque was in the post.
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Old Aug 22, 2017, 10:36 am
  #197  
 
Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond
Posts: 6,201
Originally Posted by Misco60
they would "robustly" defend the claim using information that was commercially sensitive and to which I did not have access.
Interesting. To use the information in their defence, it would have had to come out in disclosure, and you would have had access at that stage. So 'robust' is not a word that springs to mind.
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