Trouble Upgrading Using Avios... HELP!
Feb 6, 2016, 4:29 am
#1
Original Poster
Join Date: Nov 2013
Location: LHR
Programs: BAEC Gold
Posts: 135
Trouble Upgrading Using Avios... HELP!
Hey folks,
I've been having a nightmare this morning with BA and I wondered if you could help. I have a travel agent booking (through work) from LHR to OGG, with the flights to LAX with BA and then the other segment to OGG with AA. Same on the way back. I want to upgrade the return segment (LAX-LHR) with avios from WTP to CW.
This morning, I've been told that I basically can't do it because the booking contains flights with different carriers. I've tried several people and even though one person managed to upgrade, she phoned me right back and said no.
What are the rules on this?
G
I've been having a nightmare this morning with BA and I wondered if you could help. I have a travel agent booking (through work) from LHR to OGG, with the flights to LAX with BA and then the other segment to OGG with AA. Same on the way back. I want to upgrade the return segment (LAX-LHR) with avios from WTP to CW.
This morning, I've been told that I basically can't do it because the booking contains flights with different carriers. I've tried several people and even though one person managed to upgrade, she phoned me right back and said no.
What are the rules on this?
G
Feb 6, 2016, 4:52 am
#4
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,966
If you look in this post under the UuA section there is a guide and unfortunately a TA booing with non-BA flights can't be UuA'ed.
http://www.flyertalk.com/forum/26033718-post2.html
http://www.flyertalk.com/forum/26033718-post2.html
Feb 6, 2016, 5:35 am
#5
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
It's one of these funny quirks that really no one can realistically be expected to know. FT is one of the few places where this sort of knowledge is bread and butter to many, which is why this forum is so useful. Now you know!