Gold Guest List beginner's guide
Jun 18, 2022 | 7:00 am
#2131
Moderator: The British Airways Club
Join Date: Jul 2008
Location: Scotland & South (really far South)!
Programs: BA GfL, M&M Senator, Hilton Diamond
Posts: 3,763
What country point of sale are you using - normally it is because Expert flyer defaults to USA but, of course the agents are looking at UK point of sale.
aks120
aks120
Jun 18, 2022 | 9:50 am
#2132
Join Date: Jul 2011
Location: LHR / LAS
Programs: BA GfL, GGL until 2026
Posts: 2,471
As above, sounds like a point of sale issue to me.
Jun 18, 2022 | 6:54 pm
#2133
Moderator: The British Airways Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: British Airways Gold Guest List for Life
Posts: 14,235
I am trying to use the joker on a flight for which I can see class A availability on the BA site but when I called the GGL line they could not see it. They looked for 10 minutes without success... It is not just one day, I can see class A in many days but they couldn't see it at the GGL line... is this normal?
Thanks!
Thanks!
However, I love the idea that they searched everywhere for 10 minutes. Looking under the carpet and down the back of the sofa etc
Jul 4, 2022 | 2:09 am
#2134
Join Date: Dec 2017
Posts: 947
Hi, newish GGL member. How long does it usually take for joker bookings to be confirmed? Been over a week, chased once (took an hour to get through on the phone). Is this normal? Not feeling much of a premium service so far 
Jul 4, 2022 | 2:20 am
#2135
Join Date: May 2008
Location: Berkshire
Programs: BA Lifetime Gold
Posts: 1,854
IME it is usually overnight for the confirmation. However the draft booking is normally in MMB immediately to allow you to choose seats etc.
Jul 4, 2022 | 2:51 am
#2136
Join Date: Dec 2017
Posts: 947
I still don't know how much the taxes and fees will be - it's an open-jaw, so not straightforward. If they are too high, then I will take a different approach.
Jul 4, 2022 | 2:54 am
#2137
Join Date: Nov 2017
Posts: 225
Short hauls almost confirmed instantly, long hauls usually overnight from my experiences, sometimes system glitches take longer and you need to chase up. My understanding is a booking usually can only be held for 72 hours, do make sure yours still valid. Contacted them yesterday for a booking, less than 10 minutes to get through.
Jul 4, 2022 | 7:35 am
#2138
Join Date: Dec 2012
Programs: GGLfL
Posts: 1,186
If it's a new booking, it should be confirmed immediately while you are on the call. They can check in the system whether space release is available in the cabin, then proceed with the request which is processed in less than a minute.
If it is an existing booking, then they have to send the request manually and this will get confirmed (or not) within 24 hours, but usually much faster. You are almost always better off cancelling an existing booking and rebooking to get the instant confirmation.
If it is an existing booking, then they have to send the request manually and this will get confirmed (or not) within 24 hours, but usually much faster. You are almost always better off cancelling an existing booking and rebooking to get the instant confirmation.
Jul 4, 2022 | 2:42 pm
#2139
Join Date: Jan 2011
Location: London, UK
Programs: BAGGL GFL, A3G, FB Ulti, Accor Gold, Hilton Diamond, IHG Diamond, LHW Sterling
Posts: 1,489
Is there any way to get BA to stop sending hard copy High life magazines? Thanks
Jul 4, 2022 | 3:21 pm
#2140
Join Date: Jul 2014
Location: WAW ✈ LHR ✈ GLA
Programs: BA GfL/GGL/CCR, HH Diamond, IHG Diamond Ambassador
Posts: 2,888
Jul 19, 2022 | 6:00 am
#2141
Join Date: Nov 2012
Location: ES
Programs: BAEC GGL, IHG RA, Globalist, ALL Diamond
Posts: 118
Apologies if recently asked and answered, I did try searching …
Are Jokers that were wrapped in a voucher (FTV or eVoucher) from previous membership years still available to use or did they expire when refunded as GUF’s did ?
Are Jokers that were wrapped in a voucher (FTV or eVoucher) from previous membership years still available to use or did they expire when refunded as GUF’s did ?
Jul 19, 2022 | 6:01 am
#2142
FlyerTalk Posting Legend and Ambassador: The British Airways Club
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, HH Diamond
Posts: 48,150
if the FTV is still live then the joker should still be on it. if everything on the FTV was actually refunded, then the joker is now gone.
Jul 30, 2022 | 10:11 am
#2143
Join Date: Jul 2013
Programs: BAC GGL, Hilton Diamond *, Accor Gold etc.
Posts: 3,062
A question for this thread please as a newbie which there doesn't seem a clear answer (different experiences) when I searched:
1) Can I book using a joker and my wife's companion voucher if she is travelling with me?
2) If 1) doesn't work, can I use the joker now, and then get the GGL line to apply a companion voucher to the booking later to get 1/2 the avios back?
Thanks in advance
1) Can I book using a joker and my wife's companion voucher if she is travelling with me?
2) If 1) doesn't work, can I use the joker now, and then get the GGL line to apply a companion voucher to the booking later to get 1/2 the avios back?
Thanks in advance
Jul 30, 2022 | 10:42 am
#2144
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,411
Easy way is to try it - but yes, I have used a joker and my partners 241.
I dont think you can ever apply a 241 retrospectively to a booking, other than when booking a return leg and adding it to an already booked 241 outbound.
I dont think you can ever apply a 241 retrospectively to a booking, other than when booking a return leg and adding it to an already booked 241 outbound.
Jul 30, 2022 | 11:44 am
#2145
Join Date: Jul 2013
Programs: BAC GGL, Hilton Diamond *, Accor Gold etc.
Posts: 3,062
OK thanks very much for the quick reply. I will try to apply mrs. firstlight's voucher to my joker as I'm looking at F redemptions. Apparently according to GGL line on a previous call if I lock in my joker now (expires in just over a week) the flight can be changed at will onto a different booking - better than losing it !