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Paid for 29A got 39K
Hi all ..
I have a hazaar and a hurrumph experience from checking in for my flight tomorrow afternoon ... Managed to secure 1A and K for Mr CF and I .... whilst at the same time on another screen booked and paid for an exit row 29A in Economy for my daughter... most definitely a low J config as W+ starts at ROw 10/11.. However, even though my receipt says I've booked and paid for seat 29A, (didn't realise you had to pay for exit rows still at T24?) MMB seems to have now plonked her into 39A... (which I don;t think you have to pay for?) I called BA and they said there had been an equipment change and 29A was no longer an exit row and someone else is sitting in it.. I find this very hard to believe .... Feeling very peeved having paid the money ... Does anyone have any suggestions how to handle this at the airport?.. nothing much of any great interest left in the cabin and I wanted her as far up front as possible given we are at the front. She definitely wants a window to lean on.... Apparently there are going to be AUPs to W+ and J available but that money is still earmarked for the elusive Canada Goose!! |
There's a web page on the BA site where you plug in your details & a refund should drop through in 7 days.
Worked fine for me when I POUG'd from W to J and had paid for a seat allocation in W... |
Originally Posted by CaroFos
(Post 25601733)
Hi all ..
I have a hazaar and a hurrumph experience from checking in for my flight tomorrow afternoon ... Managed to secure 1A and K for Mr CF and I .... whilst at the same time on another screen booked and paid for an exit row 29A in Economy for my daughter... most definitely a low J config as W+ starts at ROw 10/11.. However, even though my receipt says I've booked and paid for seat 29A, (didn't realise you had to pay for exit rows still at T24?) MMB seems to have now plonked her into 39A... (which I don;t think you have to pay for?) I called BA and they said there had been an equipment change and 29A was no longer an exit row and someone else is sitting in it.. I find this very hard to believe .... Feeling very peeved having paid the money ... Does anyone have any suggestions how to handle this at the airport?.. nothing much of any great interest left in the cabin and I wanted her as far up front as possible given we are at the front. She definitely wants a window to lean on.... Apparently there are going to be AUPs to W+ and J available but that money is still earmarked for the elusive Canada Goose!! |
Equipment changes happen. Claim your refund and move on.
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