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-   -   What's the WORST lounge you've been in - and why? (https://www.flyertalk.com/forum/british-airways-executive-club/1378512-whats-worst-lounge-youve-been-why.html)

ABZGirl Aug 18, 2012 10:07 am

What's the WORST lounge you've been in - and why?
 
Surprisingly, no, I'm not writing this from some dingy, dark, damp excuse for an 'executive' lounge. I'm in my own drawing room (nod to another thread there :D), and I began to wonder.
What is the worst lounge you have ever had the misfortune to use - and why?
Now, although the behaviour of fellow guests would certainly influence our choices, let's keep this to the actual lounge offerings/decor, etc. Minimal tales of 'dragons' would probably be appreciated by the Moderators, too!
Which dry lounges make you feel like you've got the DTs? Which make you long for the generosity of BA's domestic catering :p? Which leave your skin crawling?

Answers below, please :)

rossmacd Aug 18, 2012 10:12 am

The worst I've used is probably the Menzies lounge in AMS. Very poor lounge, based on a single visit about 2 years ago.

Other than that, lounges in the US are in general poor, as are Lufthansa business lounges at FRA and MUC - very, very sterile!

henkybaby Aug 18, 2012 10:12 am

Can I play the Bordeaux card or do we want to keep playing a little longer?

Worst marketed lounge I know is NBO.

Jliles Aug 18, 2012 10:16 am

SERVISAIR lounge, T1 at LHR....

corporate-wage-slave Aug 18, 2012 10:20 am

There are some excellent nominees above, and we haven't had the North African circuit out yet.

I'm going to lob in Cathay's lounges at Manila, surprisingly awful (though of course the staff are lovely); plus the Admirals lounge at Miami by gate 15, when it gets crowded.

idayvuelta Aug 18, 2012 10:21 am


Originally Posted by henkybaby (Post 19146980)
Can I play the Bordeaux card or do we want to keep playing a little longer?

Worst marketed lounge I know is NBO.

I was going to say NBO as well, but given how bad the rest of the airport is, the lounge is nonetheless appreciated.

Genius1 Aug 18, 2012 10:29 am

Malev non-Schengen lounge in BUD was pretty dire - office furniture and yellow walls, closely followed by the PRG Menzies shed/lounge, the only saving grace of which is the relatively decent view of the runway.

Neither had any edible food whatsoever.

HIDDY Aug 18, 2012 10:30 am


Originally Posted by rossmacd (Post 19146973)
The worst I've used is probably the Menzies lounge in AMS.

I was in one of them at AMS......I entered a dark room with no windows. Through the gloom I saw an old lady sitting at a desk. She looked up and said nothing. Quivering with fright I handed her my BP.....she looked at it very closely before gesturing me to enter the darkest depths of the room where only one other person lay motionless on one of the bench seats. Bugger this I said I'm off.....

Actually that experience was topped by the AZ dungeon in FCO....no windows again but very brightly lit and filled with a 747 load of Japanese tourists who were fighting over what remained of the pitiful food and drinks offering.We left two minutes after we arrived.

T5? Another world. ^

Flythe96flag Aug 18, 2012 10:33 am

Admiral's Club @ T8 JFK.

Just horrid!

corporate-wage-slave Aug 18, 2012 10:37 am


Originally Posted by Flythe96flag (Post 19147070)
Admiral's Club @ T8 JFK.

Just horrid!

Well I obviously can't comment on that, but the Flagship Lounge next door is fantastic, almost Flounge-ish. Great views of the airport, clean, modern, power sockets everywhere, eccentric staff, better range of soft drinks than Flounge, and even sushi on top of the hot food offerings.

Private Pyle Aug 18, 2012 10:43 am

Stuttgart, whichever one the PP lounge is. A dingy little room, boiling hot, minimal selection of drink and food offerings were sparse and poor. I left after 2 minutes to go and sit in the main terminal.

Swanhunter Aug 18, 2012 10:47 am

Algiers. Truly, completely awful in every way from service to food and drink cis cleanliness apart from the functioning AC.

The old Garuda lounge at Solo City was quite special.

In terms of BA branded lounges a toss between NBO (since refurbished) and FCO.

Genius1 Aug 18, 2012 10:48 am


Originally Posted by Swanhunter (Post 19147124)
In terms of BA branded lounges a toss between NBO (since refurbished) and FCO.

FCO now also has the refreshed Galleries style, so is slightly better than the old Executive Club lounge style.

henkybaby Aug 18, 2012 10:51 am


Originally Posted by Swanhunter (Post 19147124)
Algiers. Truly, completely awful in every way from service to food and drink cis cleanliness apart from the functioning AC.

I think I remember the pictures. :eek:

Well, at least it had food & drink. :)

Swanhunter Aug 18, 2012 10:52 am


Originally Posted by Genius1 (Post 19147134)
FCO now also has the refreshed Galleries style, so is slightly better than the old Executive Club lounge style.

Have they fixed the AC yet?!

tuff Aug 18, 2012 10:58 am

I am not looking forward to my return flight from Salzburg in September....

justforfun Aug 18, 2012 11:03 am

NBO lounge is lovely, what are you guys talking about?

PeterNem Aug 18, 2012 11:20 am

I can't remember the name of the lounge, but it was the one in Miami departures that the priority pass gets you access to. They didn't even have any milk, so unless you were happy with coffee creamer in your tea (yuck - I'd not even use it in coffee) you were out of luck.

Edit: A bit of digging around reveals it was the Club America lounge in terminal F. Dire place.

Hoch Aug 18, 2012 11:24 am

I am going to have to go with VCE on this one Bob.

H

FlyerTalker688786 Aug 18, 2012 11:33 am


Originally Posted by PeterNem (Post 19147299)
I can't remember the name of the lounge, but it was the one in Miami departures that the priority pass gets you access to. They didn't even have any milk, so unless you were happy with coffee creamer in your tea (yuck - I'd not even use it in coffee) you were out of luck.

Edit: A bit of digging around reveals it was the Club America lounge in terminal F. Dire place.

Lots of American Airlines Admiral Club have creamer only. Never saw milk rather than the espresso machine. (Correct me if I am wrong)

RedVee Aug 18, 2012 11:39 am

This is probably cheating, because its not at a major airport. But I found out where all the old sofas go to die - you know the ones that have sat in the front garden of some poor social housing property for about a year together with all the dead (formerly) white goods.

Yes they turn up at Frank Pais airport (HOG), where they adorn the VIP lounge - facilities claimed to be express check in, open bar and snacks - oh really? Come to think of it, I suspect thats where the 'open bar' fridges came from too.......

ABZGirl Aug 18, 2012 11:47 am


Originally Posted by henkybaby (Post 19146980)
Can I play the Bordeaux card or do we want to keep playing a little longer?

Now just you keep your feet to yourself ;)!

ABZGirl Aug 18, 2012 11:49 am


Originally Posted by RedVee (Post 19147390)
This is probably cheating, because its not at a major airport. But I found out where all the old sofas go to die - you know the ones that have sat in the front garden of some poor social housing property for about a year together with all the dead (formerly) white goods.

:D:D

Greenpen Aug 18, 2012 11:55 am

Admiral Club in MEX. Horrid in 2003 and equally horrid this year. At least it is consistent.

The place is just about okay in a shabby sort of way, but it's dirty and has stale, overheated dry stuff as food.

FrancisA Aug 18, 2012 11:58 am

I am somewhat surprised at the Italian lounge nominations so far - at least FCO and VCE offer alcoholic drinks and some sort of snacks. Try the (landside) lounge BA use at GOA. No food and no booze at all! Even BOD offers more than this.

One further nomination (but now gone) is/was the portacabin BA used to use at RHO.

My top nomination has to be NAP, where despite two or three BA flights per day, there has been no lounge for about four years! Anything is better than nothing.

crystal_cad Aug 18, 2012 12:13 pm


Originally Posted by idayvuelta (Post 19147018)
I was going to say NBO as well, but given how bad the rest of the airport is, the lounge is nonetheless appreciated.

Absolutely. A safe haven to hide between the chaos of landside until the mayhem of boarding and additional security checks.

I would vote for SFO FIRST class lounge. Just far too small for the number of Golds flying besides those in First. Too few seats and many taken up by people's hand luggage. Was expecting something special when were led there by the front desk attendant. Since then just stay in the larger Club lounge.

angatol Aug 18, 2012 12:27 pm

.....

Swiss Tony Aug 18, 2012 12:33 pm


Originally Posted by tuff (Post 19147179)
I am not looking forward to my return flight from Salzburg in September....

You do realise that there's no lounge at all, don't you?

That said, I think it's a perfectly charming little airport Am sure winter Saturdays are a different matter, but assuming you can time it OK you don't need to spend more than 30 mins in the place anyway.

18 months ago I flew out on LH in club and they gave me a voucher for a free drink in the bar (pint of Stiegl). Think BA do the same...

PS I've obviously lived a sheltered life - my definition of bad would perhaps be the common lounge at Dublin, or the SATS lounge at Changi two decades back. Mind you, the BA lounge at Glasgow wasn't looking too clever yesterday!

Gshumway Aug 18, 2012 12:36 pm

"Lounge" at Lihue Airport. A hole in the wall, no window, 6 chairs, a water cooler, a coffee dispenser and a small fountain soda machine with 3 or 4 choices. You enter it by number lock at the door (code give to you at checkin).

billgrates3 Aug 18, 2012 12:41 pm

It has to be the pre-refurbishment NBO lounge. FOR 3 YEARS, the furniture had the same slowly worsening rips in the upholstery... it was a disgrace.

However, BA finally got around to fixing up the place last year (i think it was 2011) and it's better now, still a bit small, but ok.

When I was last there in Dec.2011, the wifi sucked! However, prior to 2011, there was no internet access at all.

Dave Z Aug 18, 2012 1:20 pm

What's the WORST lounge you've been in - and why?
 
The contract lounge at AGP is pretty uninspiring. I'm also not much of a fan of the joint AA/BA lounge at my most frequented outstation, DEN. There's nothing intrinsically wrong with it. It's clean, comfortable and a nice place to relax, but there's no view, no decent snacks and I really hate having to get drinks from the bar. I only use the lounge if I can't get a table at the Denver Chophouse downstairs.

747_not_777 Aug 18, 2012 1:21 pm

The one in Sicily was tiny and awful, and the one in Orlando was awful, with the exception of the toilet facilities which I had a standup wash in (sink not actual toilet!), before leaving and going to a restaurant outside...

Richelieu Aug 18, 2012 1:32 pm


Originally Posted by FrancisA (Post 19147478)
My top nomination has to be NAP, where despite two or three BA flights per day, there has been no lounge for about four years! Anything is better than nothing.

When you consider leaving the lounge to pay for drink and a comfortable seat in the rest of the airport, I'd say that some place are worse than "no lounge". Because of the dashed expectations.

EZE contract lounge is an exemple of that.

FrancisA Aug 18, 2012 1:37 pm


Originally Posted by 747_not_777 (Post 19147797)
The one in Sicily was tiny and awful...

CTA I presume? At least there is one now. Last couple of times I flew CTA-LGW there were embarassed comments at check in about the total lack of a lounge...

mauricet99 Aug 18, 2012 2:02 pm

DXB anyone?? Terrible, especially if spending a bit of time before the flight leaving at 2am-ish........

Habemuspapam Aug 18, 2012 2:19 pm

Here's a vote for the ex-BMI lounge at DUB. Looks like a children's playroom. Bathrooms are external, keycode operated, and disgusting. Ugh. :rolleyes:

rossmacd Aug 18, 2012 2:20 pm


Originally Posted by Habemuspapam (Post 19148033)
Here's a vote for the ex-BMI lounge at DUB. Looks like a children's playroom. Bathrooms are external, keycode operated, and disgusting. Ugh. :rolleyes:

I don't think any of the ex-BMI lounges are quite up to your standards :rolleyes:, however, there are many, many poorer lounges across the globe...

Habemuspapam Aug 18, 2012 2:24 pm


Originally Posted by rossmacd (Post 19148038)
I don't think any of the ex-BMI lounges are quite up to your standards :rolleyes:, however, there are many, many poorer lounges across the globe...

Let's just say that it makes the London Room look like the CCR. :D

iainbhx Aug 18, 2012 2:25 pm

I still have horrors about the contract lounge BA used to use at LYS.

However, the LH business cubbyhole at DRS takes some beating.

747_not_777 Aug 18, 2012 2:30 pm


Originally Posted by FrancisA (Post 19147850)
CTA I presume? At least there is one now. Last couple of times I flew CTA-LGW there were embarassed comments at check in about the total lack of a lounge...

Yes, you got it. And very 'white' inside if I remember...


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