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-   -   First Meal Selection Unavailable LHR - JNB (https://www.flyertalk.com/forum/british-airways-british-airways-club/1948013-first-meal-selection-unavailable-lhr-jnb.html)

SurreyFlightPath Dec 29, 2018 2:40 am

First Meal Selection Unavailable LHR - JNB
 
Hi, how common is it for meal choice selection to be unavailable when travelling in F please? Since the option has gone live we have received the error message “you are unable to order all meal types due to a technical problem”.

You are still able to order vegan, kosher etc in the MMB.

Thanks


Tiger_lily Dec 29, 2018 2:44 am

Have you tried calling YouFirst?

highpeaklad Dec 29, 2018 3:36 am

According to another thread this may mean you are getting the new expanded menu.

flygirl16 Dec 29, 2018 5:14 am

I had the same problem on the same route and when I spoke to You First they said it was because I am flying to CPT via JNB. They emailed me the pdf copy of the menu to show me what food options there are for that flight.

Geo772 Dec 29, 2018 5:28 am

I get the same error message on my upcoming flight to KUL.

Schwann Dec 29, 2018 5:53 am

I get it for an upcoming MSY flight, in Club World.

SurreyFlightPath Dec 29, 2018 1:14 pm


Originally Posted by flygirl16 (Post 30584559)
I had the same problem on the same route and when I spoke to You First they said it was because I am flying to CPT via JNB. They emailed me the pdf copy of the menu to show me what food options there are for that flight.

I’m just flying to JNB return on this ticket.

SurreyFlightPath Dec 29, 2018 1:16 pm

I have emailed You First

CappuccinoAddict Dec 29, 2018 9:30 pm

This happened to me a little over a year ago on LHR-EWR. YouFirst told me there was nothing they could do.

TWCLAM Dec 29, 2018 10:19 pm

Whilst no way of knowing there is a current thread discussing current unannounced trials of new food/ service offerings in first and those people who've experienced it got the same message prior to their flight. it may be that you will be one of those lucky few to be a guinea pig ( the thread throws predominantly positive light on it).

The thread is found here: https://www.flyertalk.com/forum/brit...s-f-today.html

A P Yu Dec 30, 2018 1:24 am


Originally Posted by SurreyFlightPath (Post 30584336)
Hi, how common is it for meal choice selection to be unavailable when travelling in F please?

It's more common than most would like. To minimise disappointment there'd have to be lots of overcaterring, which ends up as waste and now minimising waste is built into BAs DNA.

VSLover Dec 30, 2018 3:40 am


Originally Posted by A P Yu (Post 30587160)


It's more common than most would like. To minimise disappointment there'd have to be lots of overcaterring, which ends up as waste and now minimising waste is built into BAs DNA.


insert "cost" for "waste" and sure. your point is made!

clubman Dec 30, 2018 4:50 am

Same for me on upcoming LHR-JFK.

gw76 Dec 30, 2018 4:58 am

Not available for IAD either. Might be easier to see who *has been offered preorder!

Gerbs Jan 1, 2019 5:35 pm


Originally Posted by SurreyFlightPath (Post 30584336)
Hi, how common is it for meal choice selection to be unavailable when travelling in F please? Since the option has gone live we have received the error message “you are unable to order all meal types due to a technical problem”.

You are still able to order vegan, kosher etc in the MMB.

Thanks

I am receiving the same message for an upcoming LHR-JNB. Conversely on the return, LHR-BOS has full selections available.


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