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-   -   Promotion overload (https://www.flyertalk.com/forum/bmi-diamond-club/788237-promotion-overload.html)

measures Feb 8, 2008 9:06 am

Promo for buying back silver status. Was anyone offered the option?
 
I read somewhere, probably in a thread here ages ago, that DC were going to offer people falling off the Silver status the option to retain it by using miles (or cash?).
I phoned them today to enquire and was told that yes, the option exists,^ and will be emailed out, but might not be offered to everyone who 'needs' it. :td:
They provided an email address to which to send my request to be offered the option, but I'd be interested to hear if anyone else was offered it, and was it a cash only option (£150 was mentioned on the phone, but that seems steep), or could I use my 100,000 destination miles (or part thereof).

on the other promos, I was disappointed to be awarded only a proportion of the offered miles when I completed the survey. I don't remember was it 7000/4000, but it was definitely a lot fewer than were in the email offer.:(

FlyingOnceMore Feb 8, 2008 9:12 am

The buy to keep silver has been around since before there was Gold. It used to be £95, but it went up to £125 a few years back. Maybe it is £150 now. When you dropped down to Blue, the offer was in the letter that accompanied the card.

Not sure about paying with miles, maybe you're think of the fact that Gold's can buy silver for someone for 16K ?

FlyingOnceMore Feb 8, 2008 9:20 am


Originally Posted by Oxon Flyer (Post 9214751)
They should really take a leaf out of Starwood's book where the promotions are generally all geared around bonus points, and built in an ascending pattern to encourage additional incremental / discretional volume,
eg

buy 2 get X points
buy another 2 and get another 2X points
buy another 2 and get another 3X points

I like those offers too, but I have no faith in the DC system coping with that. I can imagine Joanna's Inboxes both online and paper being filled on a weekly basis with retro claims, as if it isn't already.

That's why I'd rather they stick to simple double/triple on every sector.

Speaking of Joanna's Inboxes, I'm sure they're full at the moment. She used to be able to deal with our stuff in a couple of days not so long ago. Now it takes an eternity and she's hardly ever online here. Her holiday is well deserved and needed, me thinks.

Wingnut Feb 8, 2008 9:26 am


Originally Posted by FlyingOnceMore (Post 9215100)
I have no faith in the DC system coping with that.

I wonder whether they realise how much their unreliable systems cost them? Regular (let alone promotional) mileage credits to UA rarely happen, and BD's policy makes it such a faff to claim them that I rarely bother. Which means I rarely bother flying BD if there's a better price / timing on another carrier.

FlyingOnceMore Feb 8, 2008 9:47 am

What really gets me Wingnut is 100% of the retro claims I submit are for BD flights. Every other *A flight posts promptly and correctly.

Hotels not posting, even the odd car hire, but BD flights to their own FFP !

Now where's my shopping list, I've about 5000 miles to claim from Nov/Early Dec + Radisson + Hertz + 1,2,3.....4 BD Jan flights :D

measures Feb 8, 2008 8:05 pm


Originally Posted by FlyingOnceMore (Post 9215061)
The buy to keep silver has been around since before there was Gold. It used to be £95, but it went up to £125 a few years back. Maybe it is £150 now. When you dropped down to Blue, the offer was in the letter that accompanied the card.

Not sure about paying with miles, maybe you're think of the fact that Gold's can buy silver for someone for 16K ?

Ah! thank you for the info. Thats the problem then.... even though its February, I still didn't get the letter with a new card, having expired in January. I'll wait and see what happens. £150 makes me think about Priority, though they don't have lounges everywhere.


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