Problems with the new flybmi website
 

I'm glad I have found flyertalk and excuse me for being a newbie - but I fly a lot with BMI and since they launched their new website I have had nothing but problems and poor service.

Don't get me wrong, I love BMI in the air and the ground staff, but recently - since upgrading their website - I've had nothing but issues trying to book anything - and forget the customer service. I got so irate I compiled my own blog with all the issues and forwarded it to BMI (who are now looking into as a matter of urgency!) The power of the web!!! Please see the link below

http://www.whybmi.co.uk

I'd be happy to receive your comments on this and interested if anyone else has experienced this poor level of service - or is it just me!?!?

Holiam

You might want to check out this thread http://flyertalk.com/forum/showthread.php?t=737646

Thanks - I did warn I was a flyertalk newbie. I will post all new entries to the above location.

Thanks
Holiam.

Welcome to Flyertalk, holiam, and thank you for your contribution :)

It's always a good idea to have a quick scan of the recent threads to see if there is already a discussion about a topic. This keeps the most useful information and discussion in one place and saves us all a bit of time.