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Old Aug 22, 2004 | 1:12 am
  #1  
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Angry DC website

Haven´t been able to log on to the DC website this weekend is anyone else having the same problem...just hangs when I enter my details.
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Old Aug 22, 2004 | 2:42 am
  #2  
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Originally Posted by neilyork
Haven´t been able to log on to the DC website this weekend is anyone else having the same problem...just hangs when I enter my details.
havent had any problems with the dc end, but i have been struggling to book flights.

sometimes it takes an absolute age to bring up the "Select your flights" page, and other times it is up v quickly.

I have had this problem off and on over the past few months, and to be honest, if it wasnt for the double miles booking the flights there I wouldnt go near it.

I find it very irritating in the ages of broadband and lightning quick servers that I have to *wait* on for a page such as that. that may sound impatient, and arrogant, but its not meant to be. i work in IT and if the server is the problem bin it and get a new one, if the coding is the problem after the new site release, take stock of your programmers, or if it was outsourced, ask a lot of questions.

Its not a case of saying "oh no one would just go somewhere else because the website is slow", because that is a fact, I for one would be.

having said all that the new site is asthetically pleasing

P
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Old Aug 22, 2004 | 3:20 am
  #3  
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Originally Posted by neilyork
Haven´t been able to log on to the DC website this weekend is anyone else having the same problem...just hangs when I enter my details.
Same old problems - I'm able to use the booking engine, but cannot access the DC section
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Old Aug 22, 2004 | 5:49 am
  #4  
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same here.
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Old Aug 23, 2004 | 4:29 am
  #5  
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On yeserday I have been tried Dc website that not work & on today through to Dc now
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Old Aug 23, 2004 | 6:38 am
  #6  
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Just managed to access DC now for the first time since Friday.
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Old Aug 23, 2004 | 7:29 am
  #7  
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And still nothing has been fixed. Message says another 3-4 weeks of this to go
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Old Aug 23, 2004 | 8:29 am
  #8  
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Diamond club they still do repair in website from 4 week time & I think feel that new diamond club website for award in miles or check in online!
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Old Aug 31, 2004 | 4:24 am
  #9  
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Originally Posted by neilyork
Haven´t been able to log on to the DC website this weekend is anyone else having the same problem...just hangs when I enter my details.
Out of action AGAIN

It would be interesting to see the actual downtime of the website.

Maybe I just seem to attempt a login at the "wrong" time

P
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Old Aug 31, 2004 | 9:01 am
  #10  
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Any one else having problems getting a seat allocation during a booking?

When I pull up the seat map I get a Java error, and the only way to complete the booking is not to have seats allocated.

Thats ok, except for the 10 minutes (and counting) holding for the gold card line.

Thanks.
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Old Sep 1, 2004 | 2:14 am
  #11  
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Now I like pets particularly cats but why is it this morning when I log onto my account the first page that comes up is "Travelling with your pet", and no matter how hard I try I cant get to any other DC page! Miaw!
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Old Sep 1, 2004 | 5:25 am
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Same here! I do not need to know about transporting pets.
Can we contact BMI/DC, other than by phone, to complain? Do you think they actually access this site?
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Old Sep 2, 2004 | 9:36 am
  #13  
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have been broken down at dc website account,phoned to dc on today,they said bmi website is currently unavailable due to maintenance & hopefully will back in this evening
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Old Sep 2, 2004 | 12:01 pm
  #14  
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Hi,

I got the pets message too yesterday but it seems to be working( for now at least) tonight.

Regards

TBS
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Old Sep 2, 2004 | 12:07 pm
  #15  
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work in dc website now!
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