Didn't get the enrollment miles
Jun 20, 2012, 11:06 pm
#1
Original Poster
Join Date: Jul 2011
Location: NYC
Programs: All of them...
Posts: 382
Didn't get the enrollment miles
I just signed up my sister for BMI DC to get the 1000 enrollment miles (to transfer to our family BAEC account), and she didn't get the miles (I used the link on their webpage to get the 1000 miles).
PS the card still has the *A symbol....
PS the card still has the *A symbol....
Last edited by chff; Jun 21, 2012 at 12:07 am
Jun 21, 2012, 3:34 am
#4
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,210
Just seen your location, and indeed it still has the bonus listed on the US site 
I think BA/bmi have probably forgotten they have a US version of flybmi.com
I think BA/bmi have probably forgotten they have a US version of flybmi.com
Jun 21, 2012, 3:58 am
#5
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,210
Take a screenshot of the page in case they change it, email the social media team:
open [at] flybmi [dot] com
Make it clear that you're using the US version of the site and that there's a 1000 enrolment advertised when you signed up.
Please note, it's usually a good idea to earn a few miles in order to trigger and enrolment bonuses. Use flybmi online shopping and spend a few dollars.
The social media team seem good at passing things to the right people within bmi and they know better than we do which departments actually still exist.
open [at] flybmi [dot] com
Make it clear that you're using the US version of the site and that there's a 1000 enrolment advertised when you signed up.
Please note, it's usually a good idea to earn a few miles in order to trigger and enrolment bonuses. Use flybmi online shopping and spend a few dollars.
The social media team seem good at passing things to the right people within bmi and they know better than we do which departments actually still exist.
Jun 21, 2012, 5:40 am
#6
Join Date: Mar 2002
Location: DUB - Ireland
Programs: EI-GCE, BD-G, BA-G, A3*G, TK*G, FB-G, HH-G, Hyatt-Dia
Posts: 8,527
Enrolment bonus miles are non-transferable in the Diamond Club family membership scheme. If you get them, you'll see that clearly.
Can stuff be transferred within BA's scheme?
Can stuff be transferred within BA's scheme?
Jun 21, 2012, 6:19 am
#7
Join Date: Aug 2011
Programs: IHG Spire Ambassador, CC Gold, Marriott Gold, HH Gold, DL PM
Posts: 526
You can set up a household account on BA. All of the members living at the same address can be on the account. Any of the household members can use the miles in the combined account. This also allows children under 18 to earn BA miles.
Jun 21, 2012, 6:34 am
#8
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,210
The BA family memberships work differently and I was quite surprised how they did work.
Rather than being able to transfer avios between members in the scheme any transactions in the family account deduct from all members, the percentage deducted from each member depends on their total number of miles so the one with the most miles ends up paying the most for the redemption even if the person redeeming has enough miles to cover it themselves.
Jun 21, 2012, 10:02 am
#9
Original Poster
Join Date: Jul 2011
Location: NYC
Programs: All of them...
Posts: 382
For all does wondering about the transfer i'm planning, we are all going to transfer out BMI miles to our BAEC account (same name), which our BAEC are pooled together in a household account.
Jun 22, 2012, 1:10 pm
#11
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
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Should do, they're still promoting the address on twitter. Make sure you've removed any spaces and change [at] to @ and [dot] to a dot. We just write the emails in this obscure form on this forum in an attempt to reduce the amount of spam they receive.
Jun 22, 2012, 2:33 pm
#13
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,210
I'm still surprised that it didn't work. I just sent a test message from gmail and it didn't bounce. Perhaps there was an issue with their mail server earlier and descending might do the trick?
Jun 22, 2012, 3:01 pm
#14
Original Poster
Join Date: Jul 2011
Location: NYC
Programs: All of them...
Posts: 382
This is the msg I got from Gmail
Delivery to the following recipient failed permanently:
[email protected]
Technical details of permanent failure:
Message rejected.
Should I try again?
Does BMI have a rep here on FlyerTalk?
Delivery to the following recipient failed permanently:
[email protected]
Technical details of permanent failure:
Message rejected.
Should I try again?
Does BMI have a rep here on FlyerTalk?
Last edited by chff; Jun 22, 2012 at 3:23 pm