Originally Posted by kevinhd (Post 21284288)

Hello

anyone can tell me how long it took after the third stay before the voucher arrived by E-Mail? Had three stays, last stay about 12 days ago, nothing happend yet.
How is the voucher to be redeemed? Call BW? Call the Hotel? Can it be used in any hotel at any room as long as rooms are available?

Thank you

Originally Posted by Yul_voyager (Post 21284330)

Call BW to redeem, you can only book a hotel which has room available for points...

Originally Posted by kevinhd (Post 21284423)

Thanks, does it have to be a certain point level?

Originally Posted by kevinhd (Post 21284288)

Hello

anyone can tell me how long it took after the third stay before the voucher arrived by E-Mail? Had three stays, last stay about 12 days ago, nothing happend yet.
How is the voucher to be redeemed? Call BW? Call the Hotel? Can it be used in any hotel at any room as long as rooms are available?

Thank you