Reserved final price not binding ?
May 18, 2013 | 7:01 am
#1
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Reserved final price not binding ?
I made in March a reservation for this weekend. The total price which I got confirmed on my booking is 140 USD. The price on the rental contract shows now 190 USD! I did not realize that when I signed the pick-up papers.
Is a confirmed rate with Avis reservations not binding? Hertz & Co never change the total prices once they are confirmed.
Is a confirmed rate with Avis reservations not binding? Hertz & Co never change the total prices once they are confirmed.
May 18, 2013 | 10:21 am
#2
Join Date: Dec 2007
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I made in March a reservation for this weekend. The total price which I got confirmed on my booking is 140 USD. The price on the rental contract shows now 190 USD! I did not realize that when I signed the pick-up papers.
Is a confirmed rate with Avis reservations not binding? Hertz & Co never change the total prices once they are confirmed.
Is a confirmed rate with Avis reservations not binding? Hertz & Co never change the total prices once they are confirmed.
Post what specifically your reservation says, and post what your contract says. List out the line item details. Chances are something changed (like you agreed to an upgrade, changed the dates of your rental, used a diff discount code, taxes changed, etc.).
May 19, 2013 | 5:30 am
#4
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Are you comparing apples to apples?
Post what specifically your reservation says, and post what your contract says. List out the line item details. Chances are something changed (like you agreed to an upgrade, changed the dates of your rental, used a diff discount code, taxes changed, etc.).
Post what specifically your reservation says, and post what your contract says. List out the line item details. Chances are something changed (like you agreed to an upgrade, changed the dates of your rental, used a diff discount code, taxes changed, etc.).
May 19, 2013 | 7:22 am
#5
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Absolutely, I am comparing apples with apples. I did not touch the booking and did not agree to any changes at all. Total price changed from 134.01 USD to about 320 USD. Specially strange is the newly added "airport surcharge" (is "surcharge" on original booking) and the newly added "prepaid fuel" (was neither booked nor mentioned on the original booking").
Don't let desk people or the fact that there's a line behind you stop you from double-checking the numbers. I always have a printout of what I reserved and know the total I should be seeing. If it's off by more than a few bucks, I hand the printout to them and ask what's changed.
May 19, 2013 | 10:37 am
#6
Join Date: Dec 2007
Location: SYR
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Either way, as Often1 said - dont leave the counter unless you review your estimated charges when you pick up.