Avis preferred, What's the point?
#31
Original Poster
Join Date: Jul 2004
Location: London & Surrey
Programs: BA Blue, Virgin Flying Club, Hertz #1 Gold, Avis Preferred, National Emerald, Dr. Oetker Speciale
Posts: 455
A really very impressive customer service rep called Anita at Avis UK has now sorted out a refund for the double booking however when I log into my Avis preferred account, I just get a blank where my rental history should be.
I would have to email some IT bods apparently to get this sorted out but based on the fact that my Hertz account still works and particularly based on the service I have received at ATL and TPA I think I'll just call it a day and go back to Hertz.
I would have to email some IT bods apparently to get this sorted out but based on the fact that my Hertz account still works and particularly based on the service I have received at ATL and TPA I think I'll just call it a day and go back to Hertz.
#32
Join Date: Jun 2008
Programs: SPG, Marriott, Hilton, AA, UA, AmEx
Posts: 5
I might be just imagining things, but I feel that since the recession started to hit almost 2 years ago, the cars I'm getting seem to be older (at least at BDL)... I actually received a couple cars with >30k miles on them too! I wonder if the economic situation has caused them to keep cars longer rather than buy new ones?
#33
Moderator: Avis and Rental Cars
Join Date: Oct 2006
Posts: 8,033
I might be just imagining things, but I feel that since the recession started to hit almost 2 years ago, the cars I'm getting seem to be older (at least at BDL)... I actually received a couple cars with >30k miles on them too! I wonder if the economic situation has caused them to keep cars longer rather than buy new ones?