chairmens club upgrade
as a chairmens club when you reserve a mid size car what is the best car you get for a upgrade. can you ask for a particular type of car.
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Chairman's Club (not chairmens) is a very great program and it's covered in multiple threads here. Try use the search - it doesn't bite you! But yes, when renting mid size, or greater, they should technically give you the best car on the lot.
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There use to be a few cars that were not technically allowed to be upgraded into (Hummer H3, Cadillac CTS, if I remember correctly). However, I've had a few CTSs and others have had H3s, so I don't think there's much that's off-limits anymore (at least in the US & Canada). I even had a new Camaro recently when I booked mid-size.
If you call the Chairman's Desk or the location (of larger/airport lots) a day or two before your flight, they'll note your reservation and usually make it happen. If you're renting from a small location, I've been told to give them at least 3 days for specific requests because they will bring in a car for me (at least my 2 local stations have done it)! |
Hummers stopped being off-limits, at least in practice, back when gas started approaching $4. Haven't asked recently, though. "Best car on the lot" still does exclude some of the specialty vehicles, no Corvette Convertible for me sadly :(
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An email I received from Avis about two weeks ago when I tried requesting a Van in the comments section of my reservation (emphasis mine):
The reservation for (location) has a request for a 12 passenger van, upgrades do not apply to the 12 passenger vans you have to reserve them and pay the rate on the vans, upgrades apply to midsize through luxury size cars based on availability. Thank You AVIS CHAIRMAN'S DESK |
Originally Posted by flyerman770
(Post 11858638)
An email I received from Avis about two weeks ago when I tried requesting a Van in the comments section of my reservation (emphasis mine):
The reservation for (location) has a request for a 12 passenger van, upgrades do not apply to the 12 passenger vans you have to reserve them and pay the rate on the vans, upgrades apply to midsize through luxury size cars based on availability. Thank You AVIS CHAIRMAN'S DESK As for the gas rate: It only seems to be in larger airports. I've seen the usually high gas price ($8ish per gallon) at local stations and small airports. I asked about the "market price" for gas a few times & they were totally confused by it. |
Originally Posted by IAHtraveler
(Post 11858660)
As for the gas rate: It only seems to be in larger airports. I've seen the usually high gas price ($8ish per gallon) at local stations and small airports. I asked about the "market price" for gas a few times & they were totally confused by it.
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Originally Posted by flyerman770
(Post 11858638)
An email I received from Avis about two weeks ago when I tried requesting a Van in the comments section of my reservation (emphasis mine):
This seems to imply a new "downgrade" to the CHM benefits (At least the "market rate gas" is still around...) I usually get any car on the lot (Hummers, CTS/STS/DTS, Saab, Camero), but sometimes they say they can't do it. I don't put up a fight. The only car that I've been told no-way to was the vette. |
Originally Posted by gleff
(Post 11859384)
It's applied for me across the borad regardless of station, not something anyone 'knows about' just something that prints on the contract.
Originally Posted by gleff
(Post 11858229)
Hummers stopped being off-limits, at least in practice, back when gas started approaching $4. Haven't asked recently, though. "Best car on the lot" still does exclude some of the specialty vehicles, no Corvette Convertible for me sadly :(
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Originally Posted by IAHtraveler
(Post 11864710)
In chatting with him, he was VERY surprised that I've received both Infinitis and Camaros recently as upgrades from mid-size.
I don't usually rent at stations that have anything nicer than Cadillacs, the one time I walked past a Corvette Convertible I joked about being upgraded into it and the CSR smiled back as she walked me to my already assigned vehicle.. |
Originally Posted by gleff
(Post 11866258)
Originally Posted by IAHtraveler
(Post 11864710)
In chatting with him, he was VERY surprised that I've received both Infinitis and Camaros recently as upgrades from mid-size.
... I don't usually rent at stations that have anything nicer than Cadillacs |
Originally Posted by IAHtraveler
(Post 11866340)
Twice at EWR, I asked for an Infiniti and was told that the manager would have to approve it. They called and, both times, the manager had an Infiniti ready for me within 2 minutes. As for the Camaro; I had a reservation for a mid-size last week at a smaller eastern airport & called the CHM desk the day before to request the Camaro. He gave me no hassles about the note and when I got to the airport, they had two there and let me pick which one I wanted. I've called the CHM desk before and asked for SUVs and been told that it's only "to the best car on the lot" but would note my reservation anyway. Stations have had no problem giving me SUVs.
If people are looking to Avis to drive flashy vehicles, it's neither the company nor at times, the proper place to do it (on a Monday morning at ORD, there are hundreds of us that have to get into cars, and possibily millions of dollars worth of business waiting between everyone). While it's great to get a nice, low-mileage car, Avis is serving me well because of their service, attention to detail, and most of all, flexibility. The difference between a $45k STS-V8 and a $40k M35 is usually immaterial. Especially if you're not paying for it to begin with. Now if they did 'Vettes, that would be a different story!!! But I wouldn't expect to pay $30 for a midsize and get upgraded into a 'Vette ... not only for business reasons, but you don't have to be a city manager to know it doesn't make any sense. |
Originally Posted by gleff
(Post 11859384)
It's applied for me across the borad regardless of station, not something anyone 'knows about' just something that prints on the contract.
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Originally Posted by aviators99
(Post 11867013)
I don't get this anywhere. It's something that's negotiated by company (is what I was told).
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Originally Posted by aviators99
I don't get this anywhere. It's something that's negotiated by company (is what I was told).
Originally Posted by gleff
(Post 11870594)
This wasn't in my company deal, it's something that changed in my account when I was elevated to CHM. Only the one other CHM in my company has it.
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