New Lifemiles site
Feb 5, 2019, 7:25 am
#17
Join Date: Jun 2005
Location: Seattle & Seoul.... and now, Maastricht....
Programs: UA Mileage Plus, NWA WorldPerks deserter, Alaska Airlines Something-er-Other...
Posts: 1,888
Ha! I just looked at a TG flight from BKK to DUS (via FRA), and it gave me the error when I went to the booking step.
So it took them five days to "upgrade" the website, but they didn't fix their biggest issue.
Awesome.
So it took them five days to "upgrade" the website, but they didn't fix their biggest issue.
Awesome.
Feb 5, 2019, 11:22 am
#19
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,662
No mystery the site was to be updated but I never thought about booking award travel. First impressions are not good impressions. The travel is every 6-9 months for "trips around the world" and the next trip is booked for March. Wait and see. After some effort first class international flights were displayed. The option to list only itineraries with first class flights would be a good thing. The last itinerary included both ANA first and TG first.
Feb 5, 2019, 10:45 pm
#22
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
Feb 5, 2019, 11:04 pm
#23
Join Date: Sep 2014
Location: Melbourne, Australia
Programs: AY Platinum, UA Premier Platinum, OneWorld Emerald, VA Platinum
Posts: 558
I found ANA F. Lufthansa F JNB>FRA first search.
Also SAA has domestic J back in action and JNB > PER/HKG in J which has been near impossible before.
Also SAA has domestic J back in action and JNB > PER/HKG in J which has been near impossible before.
Last edited by Guvner067; Feb 5, 2019 at 11:21 pm
Feb 6, 2019, 12:50 am
#24
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Some major problems with pricing... AMS-BKK-SYD BR Y to TG F is pricing out at 28K + 115K - where it should just be 115K plain and simple. Going to the slider doesn't correct the price either 
Feb 6, 2019, 6:51 am
#25
Join Date: Aug 2005
Location: HPN
Programs: not anymore! I'm FREE!
Posts: 3,459
I wouldn't have thought their clunky website could actually be made harder to use. Yet LM has accomplished this remarkable feat, without fixing the back-end problems that make LM bookings a huge risk and a partial nightmare.
Heckuva job, LM.
Feb 6, 2019, 7:16 am
#26
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,678
Agree 100%......
Why do all websites have to show everything so BIG now?!? I know it's probably for the iPads or whatever, but good god! It's like they only want to have a few words per screen anymore! Scrolling for the most basic information is so stupid when it could easily fit on one page. I hate it. Off to UA to find award space.
Why do all websites have to show everything so BIG now?!? I know it's probably for the iPads or whatever, but good god! It's like they only want to have a few words per screen anymore! Scrolling for the most basic information is so stupid when it could easily fit on one page. I hate it. Off to UA to find award space.
And sooo much white space! It almost hurts my eyes. Overall not pleasant to use at all. Granted, I didn't have high hopes that LM would actually improve the site, so I guess I'm not overly surprised.
Last edited by 84fiero; Feb 6, 2019 at 7:21 am
Feb 6, 2019, 6:13 pm
#27
Join Date: Aug 2012
Location: GIG
Programs: AAdvantage ExP 1MM, Smiles/GOL Diamond, TudoAzul/AZUL Diamond, HHonors Gold, Accor Platinum
Posts: 190
Feb 6, 2019, 10:06 pm
#29
Join Date: Sep 2005
Programs: Lifetime *G (MP), Lifetime PE (Bonvoy)
Posts: 1,465
The worst User eXperience design I've seen in a long, long time. I thought maybe the mobile App would be an improvement but the Apple version doesn't work any more - "We are undergoing a system upgrade ... visit us again during the week of February 4th"
The other "upside" is that most one-stop flights from Europe to Sydney are Air India or nobody
The other "upside" is that most one-stop flights from Europe to Sydney are Air India or nobody
Feb 6, 2019, 10:42 pm
#30
Join Date: Jan 2014
Location: SFO
Programs: OZ Diamond/*G, IHG Diamond Amb, Hilton Gold
Posts: 2,239