batik air - payment failed
Apr 23, 2024 | 2:32 am
#1
Original Poster
Join Date: Feb 2007
Posts: 58
batik air - payment failed
Batik Air gives me the message "payment failed" when I try to pay with Visa. CC company verified my card is fine. Has anyone experienced the same and if so is there a solution? Would paying with a debit card work maybe? I'd rather not do that though.
Only other option seems to be to use an OTA, but I try to avoid that given all the bad reviews and horror stories. Is there any OTA that comes recommended as better than the rest?
Only other option seems to be to use an OTA, but I try to avoid that given all the bad reviews and horror stories. Is there any OTA that comes recommended as better than the rest?
Apr 23, 2024 | 10:20 pm
#3
FlyerTalk Evangelist
Join Date: Nov 1999
Programs: FB PLT again afater a decade as plebian
Posts: 22,946
I'd try a private/incognito window and other browsers just in case some extension is blocking CC authorisation pop-up. Only had a problem with my first Malindo booking and it's been fine (with a Cdn CC) since. Not that I've made a booking on OD in 5 years (but have with Firefly, Malaysia, Air Asia (AK) x 2, and Vietnam Airlines x 2 the past few months.
Apr 24, 2024 | 1:07 am
#4
Join Date: Jun 2011
Location: Switzerland
Programs: Bonvoy Titanium (LTG), IHG Amb, OW Sapphire
Posts: 1,674
I dive often in Indonesia and most of the times, the dive shop offers to book domestic flights for me because a lot of times, those "smaller" airlines only take local cards... I know it sounds weird but i've been offered this option whenever I flew to Komodo, Manado, and other islands. No issues with Garuda or Lion Air from memory.
Apr 26, 2024 | 7:20 am
#6
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,700
to work - be it AMEX, Visa, or MC. As I said, using Nusa Travel on line was no problem.
May 5, 2024 | 8:45 pm
#7
Join Date: Mar 2003
Location: SIN, SUB
Programs: Kris Flyer - Silver
Posts: 68
I know this may come in a little late, but try traveloka.com. I use this site to buy Indonesia domestic travel (including long distance train) cos it will accept foreign card as a payment method.
Dec 23, 2024 | 8:31 pm
#9
Join Date: Jun 2002
Location: YYZ
Posts: 969
I am currently in KL and tried to make a booking and it was denied - however, I was connected to a VPN in Canada. I disconnected from the VPN, tried again and it went through. Maybe try connecting to a VPN in Malaysia and try and see if your card gets processed….