Last edit by: mia
This thread discusses American Express PREMIUM Car Rental Protection. This is an extra cost service that is offered only to cardholders residing in the USA. This is not the same as the Collision Damage Waiver (CDW) that is a standard benefit of many American Express cards.
Premium Car Rental Protection website: https://feeservices.americanexpress....erage/home.do A chart comparing Premium to the standard CDW benefit is at the bottom of that page.
Premium Car Rental Protection offers Primary coverage. Primary means only that the insurer pays first when there is a covered claim. It does not imply that the coverage is superior. The standard CDW provided with USA issued American Express cards provides Secondary coverage if the cardholder has other collectible automobile insurance. If you do not have an automobile insurance policy, or if your policy does not cover rental cars in the area where you are traveling, the standard CDW Waiver becomes Primary.
Premium Car Rental Protection website: https://feeservices.americanexpress....erage/home.do A chart comparing Premium to the standard CDW benefit is at the bottom of that page.
Premium Car Rental Protection offers Primary coverage. Primary means only that the insurer pays first when there is a covered claim. It does not imply that the coverage is superior. The standard CDW provided with USA issued American Express cards provides Secondary coverage if the cardholder has other collectible automobile insurance. If you do not have an automobile insurance policy, or if your policy does not cover rental cars in the area where you are traveling, the standard CDW Waiver becomes Primary.
AMEX (USA) Premium Car Rental Protection
#406
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,666
#407
Join Date: Mar 2019
Location: Mexico City
Programs: Hyatt Explorist, Hilton Gold, Marriot Gold, IHG Silver, Choice Platinum, Wyndham Gold
Posts: 3,850
I solely use Enterprise. Never had any issues, so far. I started using them because of their pick up/drop off service. That's been discontinued due to covid but I still use them.
#408
Join Date: Jan 2005
Location: San Francisco, California
Programs: Amex Centurion, United Global Services
Posts: 847
Not nearly as shady as getting someone else's receipt from a gas pump and claiming it was yours. My integrity and time are worth more than a few bucks of gas.
#409
Join Date: Jan 2019
Posts: 29
We have the american Express Premium Rental and it worked well in the past. When we used it 2 years ago, when we rented the car and the credit card company made the initial pending charge when we picked up the car, it charged us the $19.99.
However, this time it did not charge the $19.99 when the initial pending charge was made but only after the rental charges posted to the credit card which was 2 weeks after we returned the car. I honestly do not trust Amex when they say you are still covered if the charge posts afterwards since most rental car companies will allow you to switch the credit card that you are being billed to at the end so what is to stop anyone from using a different credit card and then if there is an accident switching the final billing onto the Amex?
To make matters worse, our rental was for 40 days and Avis splits any rental over 30 days into 2 contracts - one for the first 30 days and one for the additional days (I don't know if all rental companies do this). So when the charges posted we had 2 separate charges from Avis. Therefore, we ended up getting charged the $19.99 twice by Amex.
The only reason we took out the Premium coverage is because regular credit cards wouldn't cover more than 30 days but if the rental company is going to split up the charge anyways, then the Premium isn't doing anything for us because our regular credit card will cover the full 40 days since neither rental is more than 30 days if they are splitting it into 30 days and then the rest.
I will definitely be cancelling this before our next rental.
However, this time it did not charge the $19.99 when the initial pending charge was made but only after the rental charges posted to the credit card which was 2 weeks after we returned the car. I honestly do not trust Amex when they say you are still covered if the charge posts afterwards since most rental car companies will allow you to switch the credit card that you are being billed to at the end so what is to stop anyone from using a different credit card and then if there is an accident switching the final billing onto the Amex?
To make matters worse, our rental was for 40 days and Avis splits any rental over 30 days into 2 contracts - one for the first 30 days and one for the additional days (I don't know if all rental companies do this). So when the charges posted we had 2 separate charges from Avis. Therefore, we ended up getting charged the $19.99 twice by Amex.
The only reason we took out the Premium coverage is because regular credit cards wouldn't cover more than 30 days but if the rental company is going to split up the charge anyways, then the Premium isn't doing anything for us because our regular credit card will cover the full 40 days since neither rental is more than 30 days if they are splitting it into 30 days and then the rest.
I will definitely be cancelling this before our next rental.
#410
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,468
To make matters worse, our rental was for 40 days and Avis splits any rental over 30 days into 2 contracts - one for the first 30 days and one for the additional days (I don't know if all rental companies do this). So when the charges posted we had 2 separate charges from Avis. Therefore, we ended up getting charged the $19.99 twice by Amex.
#411
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,139
LAX
#413
Join Date: Feb 2012
Posts: 4,477
The rental agreement will state who is/are authorized drivers. It would actually be confusing if insurance policy included terms that can potentially conflict with the rental agreement.
#414
Join Date: Mar 2019
Posts: 773
#417
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Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
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#418
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,139
The agreement might neglect to mention authorized drivers per state law. California mandates that spouses are authorized rental car drivers. See https://blog.autoslash.com/all-about...l-driver-fees/
LAX
#419
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Join Date: Apr 2013
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Posts: 56,468
I believe the law requires spouses to be authorized rental car drivers, which is intended to prevent rental car companies from charging a fee. However, the spouse is required to be listed on the rental agreement to be legally authorized to drive. Is my understanding on this correct? In other words, I can't just pick up a rental car on my own and allow my spouse to drive it without informing the rental car company.
#420
Company Representative - AutoSlash and HotelSlash
Join Date: Jun 2006
Location: autoslash.com | hotelslash.com
Posts: 5,666
In California, additional drivers are free, but to be safe, you must list them on the rental contract, which means any additional driver needs to be present at the rental counter at the outset of the rental and presenting a valid driver's license, or needs to be added at some point during the rental by going to the rental counter, although it does not necessarily need to be the original renting location.
According to California code spouses are automatically authorized drivers and do not need to listed separately on the rental contract.
According to California code spouses are automatically authorized drivers and do not need to listed separately on the rental contract.