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-   -   Travel Service & web itinerary (https://www.flyertalk.com/forum/american-express-membership-rewards/403886-travel-service-web-itinerary.html)

miikka Feb 24, 2005 2:40 am
Travel Service & web itinerary
 
Has anyone been able to view their itineraries booked through Travel Service in any web service? I guess Amex doesn't support any of the web itinerary services but wanted to know if someone has managed to use any of them?

derpelikan Feb 24, 2005 5:49 am
www.checkmytrip.com
 
Originally Posted by miikka
Has anyone been able to view their itineraries booked through Travel Service in any web service? I guess Amex doesn't support any of the web itinerary services but wanted to know if someone has managed to use any of them?

amex is using amadeus. so you can nearly have a look at every booking .

miikka Feb 24, 2005 5:53 am
Originally Posted by derpelikan
amex is using amadeus. so you can nearly have a look at every booking .
Hmmm, checkmytrip.com does not recognise my record locator.

derpelikan Feb 24, 2005 6:19 am
did you put in the amadeus code?
 
Originally Posted by miikka
Hmmm, checkmytrip.com does not recognise my record locator.

i can see normally all bookings in check my trip

miikka Feb 24, 2005 6:31 am
Originally Posted by derpelikan
i can see normally all bookings in check my trip
Hmmm ... I used the only one code I have received ... of course it is Amex's own code and it might be possible that it is not the actual Amadeus code. Or then different Amex Travel Services are using different systems (I am using International Currency Cards' Travel Service, UK).

Well, maybe it just doesn't work. Would have been quite nice if it would have worked. :)

FLYaway3x Mar 3, 2005 10:45 am
Originally Posted by miikka
Has anyone been able to view their itineraries booked through Travel Service in any web service? I guess Amex doesn't support any of the web itinerary services but wanted to know if someone has managed to use any of them?
When i get the .PDF of my trips, I go to virtuallythere and can see them right away. Very helpful as I can download it to my pocketpc.

miikka Mar 3, 2005 10:52 am
Originally Posted by FLYaway3x
When i get the .PDF of my trips, I go to virtuallythere and can see them right away. Very helpful as I can download it to my pocketpc.
Travel Service provided with International Currency Cards is sending .RTF documents and their record locators do not work with virtuallythere ... although virtuallythere informs that it would need email address or password to be in the reservation - is that something it complains just in any case or is it actually recognizing the code but cannot show the itinerary because AMEX does not include my email address (or password) in the itinerary.

Maybe next time I try to ask them to add my email address into the itinerary (I would think it would be there because I am already receiving my itinerary by email).

Good to know that it is working for someone :)

FLYaway3x Mar 3, 2005 11:23 am
Originally Posted by miikka
Travel Service provided with International Currency Cards is sending .RTF documents and their record locators do not work with virtuallythere ... although virtuallythere informs that it would need email address or password to be in the reservation - is that something it complains just in any case or is it actually recognizing the code but cannot show the itinerary because AMEX does not include my email address (or password) in the itinerary.

Maybe next time I try to ask them to add my email address into the itinerary (I would think it would be there because I am already receiving my itinerary by email).

Good to know that it is working for someone :)
Make sure that they are also using the correct email address. If you have multiple cardholders on an account, they frequently use the head cardholder. Also, if booking with a corporate card, they sometimes use the most bizarre name they can! Once they put the email of the guy who runs our mailroom on someone's PNR. Needless to say, they (and the mailroom guy) were baffled by that one!


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