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-   -   Price Drop on FHR Reservation - Will Anyone Refund the Difference? (https://www.flyertalk.com/forum/american-express-membership-rewards/2028712-price-drop-fhr-reservation-will-anyone-refund-difference.html)

bspahn Nov 17, 2020 12:44 am

Price Drop on FHR Reservation - Will Anyone Refund the Difference?
 
I have a non-refundable FHR reservation for 2 weeks from today. Tonight I found out that the price has dropped by $70/night. Do I have any hope of getting Amex to refund the difference? I called the AMEX travel line and they said they wouldn't do it. Would I have any luck with another call to Amex or to the hotel, or is this a lost cause?

Thanks for your help.

JordanWalker Nov 17, 2020 1:31 am

If their price went up by $70/night, do you want them to knock on your door asking for the increase???

You decided to choose a non-refundable rate. Move on :rolleyes:

DJ_Iceman Nov 17, 2020 11:32 am

Look, if you want to call back to see if you get a different answer then go ahead and give it a go. But I agree with JordanWalker's sentiment--this is the game we play with non-refundable reservations, hoping we lock in the lowest price but it doesn't always turn out that way. The hotel will certainly not refund the difference (why would they?), and I doubt you'll get a different answer from AmEx no matter how many times you call. But like I said, it's your time to use as you see fit.

Gig103 Nov 23, 2020 3:51 pm

Did you screenshot the terms when booking? Not all prepaid FHR reservations are non-refundable.

If it's non-refundable though, I wouldn't even call Amex.


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